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    • Gus RG Offline
      Gus R
      last edited by

      Rich, can you delete two of those last posts?

      Thanks.

      www.instagram.com/gusrobatto/

      www.facebook.com/gusrobatto

      www.flickr.com/photos/gusrobatto

      Rich O BrienR 1 Reply Last reply Reply Quote 0
      • Mike AmosM Offline
        Mike Amos
        last edited by

        It went through eventually and I have now reinstalled sketchup minus any plugins so far. Waiting to see what happens next. Such fun this computing lark, never a dull moment at all...

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        • Mike AmosM Offline
          Mike Amos @Rich O Brien
          last edited by

          @Rich-O-Brien

          Sorry I have been a pain, I rather hope you would keep the new machine dosh for a rainy day for you and yours mate.

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          • Rich O BrienR Offline
            Rich O Brien Moderator @Gus R
            last edited by

            @Gus-R said in Post diagnosis.:

            Rich, can you delete two of those last posts?

            Thanks.

            Done

            Download the free D'oh Book for SketchUp 📖

            Mike AmosM 1 Reply Last reply Reply Quote 0
            • Mike AmosM Offline
              Mike Amos @Rich O Brien
              last edited by

              Moving onwards-shire. No idea why the front and rear tyres behave differently as the are both 'charcoal'. Just experimenting with what I have here. Sketchup is still randomly taking up to 20 seconds to open the welcome screen.

              Harley Softtail Check Render 4 1000s 2197 X 1051 2m 29s GPU  Shadow Catcher.png

              Mike AmosM 1 Reply Last reply Reply Quote 0
              • Mike AmosM Offline
                Mike Amos @Mike Amos
                last edited by

                Adjusting settings, lighting etc.

                The front 'tyre' is still acting up and I think nthe 'freezing' of Sketchup mid procedure is related to Rayscaper.

                While altering the ;finish of a material in Rayscaper Sketchup 'froze' again.

                Any thoughts folks.

                Harley Softtail Check Render 6 1000s 2197 X 1051 2m 18s GPU  Shadow Catcher.png

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                • Mike AmosM Offline
                  Mike Amos
                  last edited by Mike Amos

                  OK, something new, when reducing Rayscaper to adjust or check materials etc, NB that this can start Rayscaper on a new render. I always 'stop' the render before minimising Rayscaper. As the load is pretty high this can 'freeze' Sketchup..

                  Harley Softtail Check Render 8 1000s 2197 X 1051 2m 07s GPU  Shadow Catcher.png

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                  • pixelcruncherP Offline
                    pixelcruncher Extension Creator
                    last edited by

                    Hey @Mike-Amos

                    Are you doing CPU or GPU rendering? When doing CPU rendering, Rayscaper can definitely eat away resources from the rest of the system.

                    While altering the ;finish of a material in Rayscaper Sketchup 'froze' again.

                    Do you mind sharing this scene, Mike? Adjusting a material can take time, but it should not freeze the entire application.

                    OK, something new, when reducing Rayscaper to adjust or check materials etc, NB that this can start Rayscaper on a new render. I always 'stop' the render before minimising Rayscaper. As the load is pretty high this can 'freeze' Sketchup..

                    Do you have a way to reproduce this? When there are no changes, there should be no render restart. That feels like a bug.

                    Cheers,
                    Thomas

                    I'm the developer of Rayscaper: https://rayscaper.com/ - Fast and easy rendering for SketchUp.

                    Mike AmosM 1 Reply Last reply Reply Quote 0
                    • Mike AmosM Offline
                      Mike Amos @pixelcruncher
                      last edited by

                      @pixelcruncher

                      I am going after reverse face situations, this used to be a thing and I still gor for 'fixing' them when I make a model.

                      Link Preview Image
                      Harley-Davidson Chopper Motorcycle 3d model Object files free download

                      Harley-Davidson Chopper Motorcycle 3d model free download, 3D model of Harley-Davidson chopper motorcycle. .obj files size 34 MB

                      favicon

                      (www.cadnav.com)

                      This model is mostly grey in various different levels.

                      When I first noted the difference between texture resilt in Rayscaper I completely blanked the reverse face thing but did get there after a while. I stopped the render in Rayscaper and minimised Rayscaper.

                      I then attempted to reverse the faces but Sketchup froze, Rayscaper was rendering even while minimised. I checked several times to make sure I got the same thing.

                      So, it seems reverse or back faces IS a problem in Rayuscaper.

                      In the scane there is the bike, the 'floor' face as a shadow catcher and a few lights.

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                      • pixelcruncherP Offline
                        pixelcruncher Extension Creator
                        last edited by

                        Rayscaper only considers the material assigned to the front face and ignores the material on the back face. Incorrectly oriented faces will result in shading issues because Rayscaper uses the normal of the face to determine what's the inside/outside of an object for lighting calculations. This is no different from other rendering software.

                        I then attempted to reverse the faces but Sketchup froze, Rayscaper was rendering even while minimised. I checked several times to make sure I got the same thing.

                        What do you mean by minimized @Mike-Amos ? When the Rayscaper window is still open, even when minimized on the taskbar, it will continue rendering. You can pause the render, but if you update the geometry (e.g., when flipping a face), the geometry update needs to propagate to Rayscaper, which might be costly. You need to close the window to avoid any overhead caused by Rayscaper.

                        I'm the developer of Rayscaper: https://rayscaper.com/ - Fast and easy rendering for SketchUp.

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                        • Mike AmosM Offline
                          Mike Amos
                          last edited by Mike Amos

                          OK, when the render is PAUSED.

                          I minimise the Rayscaper window to attend to any changes I may wish to make.

                          For reasons unknown to me, the render then restarts. To reiterate, I have PAUSED the render prior to minimising the render window.

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                          • pixelcruncherP Offline
                            pixelcruncher Extension Creator
                            last edited by pixelcruncher

                            For reasons unknown to me, the render then restarts. To reiterate, I have PAUSED the render prior to minimising the render window.

                            I will have a look a this then @Mike-Amos - But paused mean paused, it should not restart and unpause itself.

                            I'm the developer of Rayscaper: https://rayscaper.com/ - Fast and easy rendering for SketchUp.

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                            • Mike AmosM Offline
                              Mike Amos
                              last edited by Mike Amos

                              Over the last year or so, I gave up thinking x 'should not happen'. Far too many issues have come to light. Different plugins causing freezes at different times and win doze updates doing the same, onedrive being installed on my OS drive and stealing my files without an invitation that if I want to keep using them I have to pay............

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                              • Mike AmosM Offline
                                Mike Amos
                                last edited by

                                An IOR list which may be of use. https://pixelandpoly.com/ior.html

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                                • Rich O BrienR Offline
                                  Rich O Brien Moderator
                                  last edited by

                                  Here's an easier to search version: https://physicallybased.info/

                                  Download the free D'oh Book for SketchUp 📖

                                  Mike AmosM 1 Reply Last reply Reply Quote 1
                                  • Mike AmosM Offline
                                    Mike Amos @Rich O Brien
                                    last edited by

                                    @Rich-O-Brien

                                    Thanks, Rich. APpreciated. Better.

                                    1 1000s 2174 x 1083 3m 55s GPU Irfanview.jpg

                                    Mike AmosM 1 Reply Last reply Reply Quote 0
                                    • Mike AmosM Offline
                                      Mike Amos @Mike Amos
                                      last edited by

                                      Well, not noticing the walls banish was a faux pas alright. Opacity to 4% somehow.

                                      The floor too.

                                      Reassigned matt finish after deleting mats and reastarting Sketchup seems to be the charm.

                                      2 1000s 2174 x 1083 4m 14s GPU Irfanview.jpg

                                      Mike AmosM 1 Reply Last reply Reply Quote 0
                                      • Mike AmosM Offline
                                        Mike Amos @Mike Amos
                                        last edited by

                                        Some lighting for the workspace.

                                        4 1000s 2174 x 1083 4m 22s GPU Irfanview.jpg

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                                        • Mike AmosM Offline
                                          Mike Amos
                                          last edited by

                                          OK, I cannot even select a component and an axis, then move the component to ANY degree of accuracy. Bam bleeping boozled.

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                                          • Mike AmosM Offline
                                            Mike Amos
                                            last edited by

                                            OK, seems a buggered component. I know.

                                            I got this fromm chillblast who think the onbvoard graphics have to be used with sketchup and ignore the fact that this item cannot be seen.

                                            Hi Mike,

                                            Thank you for your patience, unfortunately I have been out of the office.

                                            In regards to what the person that had a look at the computer advised on, There is no flaw with NVIDIA graphics and Windows 24H2.

                                            I believe you have 2 systems in total, one from 2015 and a 2022 one, and as I am aware Both systems have integrated on board graphics, which you should use with Sketchup.

                                            Without testing the system, which we can look to arrange, we cannot diagnose the faults you advise you have. We can certainly remote onto your system as well if that helps, without testing it we can only assume it's issues with the software. Your newer system came back in May/June last year and was testing and found no faults.

                                            Many thanks

                                            Dave

                                            David Millar​​​​

                                            Customer Services Manager

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