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    Post diagnosis.

    Scheduled Pinned Locked Moved WIP
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    • Rich O BrienR Offline
      Rich O Brien Moderator
      last edited by

      If I had a dollar for everytime you hit alerting messages I'd have enough to buy you a new PC

      Download the free D'oh Book for SketchUp πŸ“–

      Mike AmosM 1 Reply Last reply Reply Quote 0
      • Mike AmosM Offline
        Mike Amos
        last edited by

        This time around the whole disk checking system ran through, took over an hour and a half.

        No idea if it found/fixed anything but no doubt going through the reinstall process with stress anything bent already.

        I also had a response from someone claiming to be a manager of the 'customer service team'. He was asking me to tell him what the problem with the operators is so I told him no punches pulled, pointing out the issue and where the law requires them to act. Also mention of publicity should changes not be made. No idea where this is going but it's in the air tonight. Perhaps I had too much 'bastard factor' in my tea.

        I believe that when these people say they are going to do something they should, rather than buggering off and ignoring the issue.

        Oh well, off to collect the latest offering from the cat, she seems spatially challenged and often misses the litter tray. Thanks Moggy.

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        • Gus RG Offline
          Gus R
          last edited by

          Shot in the dark but try from a CMD prompt...

          sfc /scannow

          Let that run through.

          Then.

          dism /online /cleanup-image /restorehealth

          www.instagram.com/gusrobatto/

          www.facebook.com/gusrobatto

          www.flickr.com/photos/gusrobatto

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          • Gus RG Offline
            Gus R
            last edited by

            Or.

            Run CMD as admin and...

            Dism /Online /Cleanup-Image /CheckHealth 		 
            
            Dism /Online /Cleanup-Image /ScanHealth 		 
            
            Dism /Online /Cleanup-Image /RestoreHealth 		 
            
            sfc /scannow
            

            www.instagram.com/gusrobatto/

            www.facebook.com/gusrobatto

            www.flickr.com/photos/gusrobatto

            Gus RG 1 Reply Last reply Reply Quote 0
            • Gus RG Offline
              Gus R @Gus R
              last edited by

              From Microsoft...

              https://answers.microsoft.com/en-us/windows/forum/all/how-do-i-get-rid-of-the-error-exception-break/cb222a25-89c2-4b36-910e-9130bc686cba

              www.instagram.com/gusrobatto/

              www.facebook.com/gusrobatto

              www.flickr.com/photos/gusrobatto

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              • Gus RG Offline
                Gus R
                last edited by

                Rich, can you delete two of those last posts?

                Thanks.

                www.instagram.com/gusrobatto/

                www.facebook.com/gusrobatto

                www.flickr.com/photos/gusrobatto

                Rich O BrienR 1 Reply Last reply Reply Quote 0
                • Mike AmosM Offline
                  Mike Amos
                  last edited by

                  It went through eventually and I have now reinstalled sketchup minus any plugins so far. Waiting to see what happens next. Such fun this computing lark, never a dull moment at all...

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                  • Mike AmosM Offline
                    Mike Amos @Rich O Brien
                    last edited by

                    @Rich-O-Brien

                    Sorry I have been a pain, I rather hope you would keep the new machine dosh for a rainy day for you and yours mate.

                    1 Reply Last reply Reply Quote 0
                    • Rich O BrienR Offline
                      Rich O Brien Moderator @Gus R
                      last edited by

                      @Gus-R said in Post diagnosis.:

                      Rich, can you delete two of those last posts?

                      Thanks.

                      Done

                      Download the free D'oh Book for SketchUp πŸ“–

                      Mike AmosM 1 Reply Last reply Reply Quote 0
                      • Mike AmosM Offline
                        Mike Amos @Rich O Brien
                        last edited by

                        Moving onwards-shire. No idea why the front and rear tyres behave differently as the are both 'charcoal'. Just experimenting with what I have here. Sketchup is still randomly taking up to 20 seconds to open the welcome screen.

                        Harley Softtail Check Render 4 1000s 2197 X 1051 2m 29s GPU  Shadow Catcher.png

                        Mike AmosM 1 Reply Last reply Reply Quote 0
                        • Mike AmosM Offline
                          Mike Amos @Mike Amos
                          last edited by

                          Adjusting settings, lighting etc.

                          The front 'tyre' is still acting up and I think nthe 'freezing' of Sketchup mid procedure is related to Rayscaper.

                          While altering the ;finish of a material in Rayscaper Sketchup 'froze' again.

                          Any thoughts folks.

                          Harley Softtail Check Render 6 1000s 2197 X 1051 2m 18s GPU  Shadow Catcher.png

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                          • Mike AmosM Offline
                            Mike Amos
                            last edited by Mike Amos

                            OK, something new, when reducing Rayscaper to adjust or check materials etc, NB that this can start Rayscaper on a new render. I always 'stop' the render before minimising Rayscaper. As the load is pretty high this can 'freeze' Sketchup..

                            Harley Softtail Check Render 8 1000s 2197 X 1051 2m 07s GPU  Shadow Catcher.png

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                            • P Offline
                              pixelcruncher Extension Creator
                              last edited by

                              Hey @Mike-Amos

                              Are you doing CPU or GPU rendering? When doing CPU rendering, Rayscaper can definitely eat away resources from the rest of the system.

                              While altering the ;finish of a material in Rayscaper Sketchup 'froze' again.

                              Do you mind sharing this scene, Mike? Adjusting a material can take time, but it should not freeze the entire application.

                              OK, something new, when reducing Rayscaper to adjust or check materials etc, NB that this can start Rayscaper on a new render. I always 'stop' the render before minimising Rayscaper. As the load is pretty high this can 'freeze' Sketchup..

                              Do you have a way to reproduce this? When there are no changes, there should be no render restart. That feels like a bug.

                              Cheers,
                              Thomas

                              I'm the developer of Rayscaper: https://rayscaper.com/ - Fast and easy rendering for SketchUp.

                              Mike AmosM 1 Reply Last reply Reply Quote 0
                              • Mike AmosM Offline
                                Mike Amos @pixelcruncher
                                last edited by

                                @pixelcruncher

                                I am going after reverse face situations, this used to be a thing and I still gor for 'fixing' them when I make a model.

                                Link Preview Image
                                Harley-Davidson Chopper Motorcycle 3d model Object files free download

                                Harley-Davidson Chopper Motorcycle 3d model free download, 3D model of Harley-Davidson chopper motorcycle. .obj files size 34 MB

                                favicon

                                (www.cadnav.com)

                                This model is mostly grey in various different levels.

                                When I first noted the difference between texture resilt in Rayscaper I completely blanked the reverse face thing but did get there after a while. I stopped the render in Rayscaper and minimised Rayscaper.

                                I then attempted to reverse the faces but Sketchup froze, Rayscaper was rendering even while minimised. I checked several times to make sure I got the same thing.

                                So, it seems reverse or back faces IS a problem in Rayuscaper.

                                In the scane there is the bike, the 'floor' face as a shadow catcher and a few lights.

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                                • P Offline
                                  pixelcruncher Extension Creator
                                  last edited by

                                  Rayscaper only considers the material assigned to the front face and ignores the material on the back face. Incorrectly oriented faces will result in shading issues because Rayscaper uses the normal of the face to determine what's the inside/outside of an object for lighting calculations. This is no different from other rendering software.

                                  I then attempted to reverse the faces but Sketchup froze, Rayscaper was rendering even while minimised. I checked several times to make sure I got the same thing.

                                  What do you mean by minimized @Mike-Amos ? When the Rayscaper window is still open, even when minimized on the taskbar, it will continue rendering. You can pause the render, but if you update the geometry (e.g., when flipping a face), the geometry update needs to propagate to Rayscaper, which might be costly. You need to close the window to avoid any overhead caused by Rayscaper.

                                  I'm the developer of Rayscaper: https://rayscaper.com/ - Fast and easy rendering for SketchUp.

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                                  • Mike AmosM Offline
                                    Mike Amos
                                    last edited by Mike Amos

                                    OK, when the render is PAUSED.

                                    I minimise the Rayscaper window to attend to any changes I may wish to make.

                                    For reasons unknown to me, the render then restarts. To reiterate, I have PAUSED the render prior to minimising the render window.

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                                    • P Offline
                                      pixelcruncher Extension Creator
                                      last edited by pixelcruncher

                                      For reasons unknown to me, the render then restarts. To reiterate, I have PAUSED the render prior to minimising the render window.

                                      I will have a look a this then @Mike-Amos - But paused mean paused, it should not restart and unpause itself.

                                      I'm the developer of Rayscaper: https://rayscaper.com/ - Fast and easy rendering for SketchUp.

                                      1 Reply Last reply Reply Quote 0
                                      • Mike AmosM Offline
                                        Mike Amos
                                        last edited by Mike Amos

                                        Over the last year or so, I gave up thinking x 'should not happen'. Far too many issues have come to light. Different plugins causing freezes at different times and win doze updates doing the same, onedrive being installed on my OS drive and stealing my files without an invitation that if I want to keep using them I have to pay............

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                                        • Mike AmosM Offline
                                          Mike Amos
                                          last edited by

                                          An IOR list which may be of use. https://pixelandpoly.com/ior.html

                                          1 Reply Last reply Reply Quote 0
                                          • Rich O BrienR Offline
                                            Rich O Brien Moderator
                                            last edited by

                                            Here's an easier to search version: https://physicallybased.info/

                                            Download the free D'oh Book for SketchUp πŸ“–

                                            Mike AmosM 1 Reply Last reply Reply Quote 1
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