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    SCFLicense: Extension Licensing on Sketchucation

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    • TIGT Offline
      TIG Moderator
      last edited by

      A0B error code is:

      File time, created time, hardware ID time mismatch in signature...

      So something is up...

      TIG

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      • C Offline
        cygnussphere
        last edited by

        @tig said:

        A0B error code is:

        File time, created time, hardware ID time mismatch in signature...

        So something is up...

        I had to Uninstall/Reinstall Sketchup to get it to finally work.

        Thanks for your help

        one-reply-to-this-post last-reply-time reply quote 0
        • Dave RD Offline
          Dave R
          last edited by

          @cygnussphere said:

          I had to Uninstall/Reinstall Sketchup to get it to finally work.

          When you reinstalled did you do so correctly? That requires right clicking on the downloaded installer and choosing Run as administrator.

          Etaoin Shrdlu

          %

          (THERE'S NO PLACE LIKE)

          G28 X0.0 Y0.0 Z0.0

          M30

          %

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          • TIGT Offline
            TIG Moderator
            last edited by

            I think self-release of license seats is in the pipe-line...
            Perhaps Fredo or Gábor will chip in with some news...

            TIG

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            • dereiD Offline
              derei
              last edited by

              It would be useful to have the possibility to release a license seat from the website.

              I just noticed that one of my license has all 3 seats taken, however I am only using one. So, the other two must be licenses from other versions or machines, that are not in use anymore.

              Any thoughts on this one?

              DESIGNER AND ARTIST [DEREI.UK](http://derei.uk/l)

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              • S Offline
                sukrawee
                last edited by

                I change my computer name and the Licence become Inactivate.
                I delete the "SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt" and uninstall the all plugin and reinstall.
                I do not release the previous seats.
                I complete reactivate all plugins and it's work.
                But the seats taken is two for all plugin

                How can I release the previous seats?


                2022-05-11_11h24_00.png

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                • fredo6F Offline
                  fredo6
                  last edited by

                  @sukrawee said:

                  How can I release the previous seats?

                  This is done.

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                  • A Offline
                    antonio.calvo
                    last edited by

                    @tig said:

                    If the PayPal info is not sufficient, then you can email support and give the details needed, and a separate invoice can be issue to you...

                    Hi, I have the same issue with getting a proper invoice but can't find support email contact anywhere. Do you mind sending it to me?

                    Thanks

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                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      Email to support[at]sketchucation.com

                      TIG

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                      • S Offline
                        so4004
                        last edited by

                        How long does it take to obtain license after purchase?
                        It has been more than 24 hours and I still have not received any email.
                        Can you help me with this?

                        one-reply-to-this-post last-reply-time reply quote 0
                        • Rich O BrienR Offline
                          Rich O Brien Moderator
                          last edited by

                          It could be in your Spam?

                          You can also retrieve license files at https://sketchucation.com/webshop/my-licences.php

                          Download the free D'oh Book for SketchUp đź“–

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                          • A Offline
                            AzusaGasai
                            last edited by

                            hi fredo

                            I need a help.
                            (I am a user in china,My English isn’t very good.)

                            I bought your 2022bundle today and I cannot avtive my license.
                            I installed the latest sketchucation store extesion and also latest fredo6 plugin.
                            but when I want to validate license ,I'll get an erroer coede B03.
                            and if I click validate license, I'll get an error A04.

                            I tryed to delete signature file and revalidate,and I'll get error B03.
                            I opened signature txt,in the txt file, [The count IF exited] is writed.

                            I'm not change my PC name ,and device name&user name are all in english.

                            I like your plugin and they are very helpful, but if my license can't use,I may want to payback.

                            I look forward to hearing from you.

                            https://s3.bmp.ovh/imgs/2022/05/14/9dd741d5bf4ca739.png

                            https://s3.bmp.ovh/imgs/2022/05/14/b1fe3b516c6e07aa.png

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                            • fredo6F Offline
                              fredo6
                              last edited by

                              @azusagasai said:

                              I bought your 2022bundle today and I cannot avtive my license.
                              I installed the latest sketchucation store extesion and also latest fredo6 plugin.
                              but when I want to validate license ,I'll get an erroer coede B03.
                              and if I click validate license, I'll get an error A04.

                              Very likely, you have non-ASCII characters in your computer name. This is a source of problems.

                              I would suggest you change your computer name, delete the signature file and revalidate

                              one-reply-to-this-post last-reply-time reply quote 0
                              • A Offline
                                AzusaGasai
                                last edited by

                                @fredo6 said:

                                @azusagasai said:

                                I bought your 2022bundle today and I cannot avtive my license.
                                I installed the latest sketchucation store extesion and also latest fredo6 plugin.
                                but when I want to validate license ,I'll get an erroer coede B03.
                                and if I click validate license, I'll get an error A04.

                                Very likely, you have non-ASCII characters in your computer name. This is a source of problems.

                                I would suggest you change your computer name, delete the signature file and revalidate

                                Very thanks for your advise!I succeed.

                                in my computer name, I changed it and succeed.

                                one-reply-to-this-post last-reply-time reply quote 0
                                • G Offline
                                  gfparadox809
                                  last edited by

                                  hallo, I have bought JointPushPull license on 5/13
                                  my Transaction ID is 4D544345NC0516934
                                  but I have not received the License letter
                                  how can I solve this problem?

                                  one-reply-to-this-post last-reply-time reply quote 0
                                  • Dave RD Offline
                                    Dave R
                                    last edited by

                                    @gfparadox809 said:

                                    how can I solve this problem?

                                    See this post:

                                    https://sketchucation.com/forums/viewtopic.php?f=323&t=73325&p=680144#p680080

                                    Etaoin Shrdlu

                                    %

                                    (THERE'S NO PLACE LIKE)

                                    G28 X0.0 Y0.0 Z0.0

                                    M30

                                    %

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                                    • T Offline
                                      tomkuc74
                                      last edited by

                                      Can you release all my seats in all licenses, please? Recently I mixed my computers because of rtx card problems so I had to reinstal systems and forget to change computer name before validate licenses.

                                      one-reply-to-this-post last-reply-time reply quote 0
                                      • fredo6F Offline
                                        fredo6
                                        last edited by

                                        @tomkuc74 said:

                                        Can you release all my seats in all licenses, please? Recently I mixed my computers because of rtx card problems so I had to reinstal systems and forget to change computer name before validate licenses.

                                        This is done.

                                        one-reply-to-this-post last-reply-time reply quote 0
                                        • J Offline
                                          jrozansky
                                          last edited by

                                          Hello, I purchased RoundCorner and installed the license but now it is not working and saying my trial period ended. The error message I am getting is:

                                          msg_validation_error

                                          Request to Sketchucation = ERROR_F09

                                          I really used Roundcorner a lot for work and want to get it working again. Thank you!

                                          one-reply-to-this-post last-reply-time reply quote 0
                                          • fredo6F Offline
                                            fredo6
                                            last edited by

                                            @jrozansky said:

                                            Hello, I purchased RoundCorner and installed the license but now it is not working and saying my trial period ended. The error message I am getting is:

                                            msg_validation_error

                                            Request to Sketchucation = ERROR_F09

                                            First, can you upgrade to the latest version of Skecthucation ExtensionStore.

                                            Then, I found that you have already validated your RoundCorner license for 1 seat. Are you trying to validate on a second computer?

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