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SCFLicense: Extension Licensing on Sketchucation

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  • D Offline
    derei
    last edited by 10 May 2022, 19:10

    It would be useful to have the possibility to release a license seat from the website.

    I just noticed that one of my license has all 3 seats taken, however I am only using one. So, the other two must be licenses from other versions or machines, that are not in use anymore.

    Any thoughts on this one?

    DESIGNER AND ARTIST [DEREI.UK](http://derei.uk/l)

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    • S Offline
      sukrawee
      last edited by 11 May 2022, 04:23

      I change my computer name and the Licence become Inactivate.
      I delete the "SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt" and uninstall the all plugin and reinstall.
      I do not release the previous seats.
      I complete reactivate all plugins and it's work.
      But the seats taken is two for all plugin

      How can I release the previous seats?


      2022-05-11_11h24_00.png

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      • F Offline
        fredo6
        last edited by 11 May 2022, 06:46

        @sukrawee said:

        How can I release the previous seats?

        This is done.

        1 Reply Last reply Reply Quote 0
        • A Offline
          antonio.calvo
          last edited by 11 May 2022, 08:10

          @tig said:

          If the PayPal info is not sufficient, then you can email support and give the details needed, and a separate invoice can be issue to you...

          Hi, I have the same issue with getting a proper invoice but can't find support email contact anywhere. Do you mind sending it to me?

          Thanks

          1 Reply Last reply Reply Quote 0
          • T Offline
            TIG Moderator
            last edited by 11 May 2022, 09:22

            Email to support[at]sketchucation.com

            TIG

            1 Reply Last reply Reply Quote 0
            • S Offline
              so4004
              last edited by 12 May 2022, 13:50

              How long does it take to obtain license after purchase?
              It has been more than 24 hours and I still have not received any email.
              Can you help me with this?

              1 Reply Last reply Reply Quote 0
              • R Offline
                Rich O Brien Moderator
                last edited by 12 May 2022, 13:59

                It could be in your Spam?

                You can also retrieve license files at https://sketchucation.com/webshop/my-licences.php

                Download the free D'oh Book for SketchUp

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                • A Offline
                  AzusaGasai
                  last edited by 14 May 2022, 04:41

                  hi fredo

                  I need a help.
                  (I am a user in china,My English isn’t very good.)

                  I bought your 2022bundle today and I cannot avtive my license.
                  I installed the latest sketchucation store extesion and also latest fredo6 plugin.
                  but when I want to validate license ,I'll get an erroer coede B03.
                  and if I click validate license, I'll get an error A04.

                  I tryed to delete signature file and revalidate,and I'll get error B03.
                  I opened signature txt,in the txt file, [The count IF exited] is writed.

                  I'm not change my PC name ,and device name&user name are all in english.

                  I like your plugin and they are very helpful, but if my license can't use,I may want to payback.

                  I look forward to hearing from you.

                  https://s3.bmp.ovh/imgs/2022/05/14/9dd741d5bf4ca739.png

                  https://s3.bmp.ovh/imgs/2022/05/14/b1fe3b516c6e07aa.png

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                  • F Offline
                    fredo6
                    last edited by 14 May 2022, 10:57

                    @azusagasai said:

                    I bought your 2022bundle today and I cannot avtive my license.
                    I installed the latest sketchucation store extesion and also latest fredo6 plugin.
                    but when I want to validate license ,I'll get an erroer coede B03.
                    and if I click validate license, I'll get an error A04.

                    Very likely, you have non-ASCII characters in your computer name. This is a source of problems.

                    I would suggest you change your computer name, delete the signature file and revalidate

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                    • A Offline
                      AzusaGasai
                      last edited by 14 May 2022, 15:55

                      @fredo6 said:

                      @azusagasai said:

                      I bought your 2022bundle today and I cannot avtive my license.
                      I installed the latest sketchucation store extesion and also latest fredo6 plugin.
                      but when I want to validate license ,I'll get an erroer coede B03.
                      and if I click validate license, I'll get an error A04.

                      Very likely, you have non-ASCII characters in your computer name. This is a source of problems.

                      I would suggest you change your computer name, delete the signature file and revalidate

                      Very thanks for your advise!I succeed.

                      in my computer name, I changed it and succeed.

                      1 Reply Last reply Reply Quote 0
                      • G Offline
                        gfparadox809
                        last edited by 14 May 2022, 16:37

                        hallo, I have bought JointPushPull license on 5/13
                        my Transaction ID is 4D544345NC0516934
                        but I have not received the License letter
                        how can I solve this problem?

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                        • D Offline
                          Dave R
                          last edited by 14 May 2022, 17:18

                          @gfparadox809 said:

                          how can I solve this problem?

                          See this post:

                          https://sketchucation.com/forums/viewtopic.php?f=323&t=73325&p=680144#p680080

                          Etaoin Shrdlu

                          %

                          (THERE'S NO PLACE LIKE)

                          G28 X0.0 Y0.0 Z0.0

                          M30

                          %

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                          • T Offline
                            tomkuc74
                            last edited by 15 May 2022, 16:11

                            Can you release all my seats in all licenses, please? Recently I mixed my computers because of rtx card problems so I had to reinstal systems and forget to change computer name before validate licenses.

                            1 Reply Last reply Reply Quote 0
                            • F Offline
                              fredo6
                              last edited by 15 May 2022, 18:54

                              @tomkuc74 said:

                              Can you release all my seats in all licenses, please? Recently I mixed my computers because of rtx card problems so I had to reinstal systems and forget to change computer name before validate licenses.

                              This is done.

                              1 Reply Last reply Reply Quote 0
                              • J Offline
                                jrozansky
                                last edited by 16 May 2022, 07:21

                                Hello, I purchased RoundCorner and installed the license but now it is not working and saying my trial period ended. The error message I am getting is:

                                msg_validation_error

                                Request to Sketchucation = ERROR_F09

                                I really used Roundcorner a lot for work and want to get it working again. Thank you!

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                                • F Offline
                                  fredo6
                                  last edited by 16 May 2022, 07:32

                                  @jrozansky said:

                                  Hello, I purchased RoundCorner and installed the license but now it is not working and saying my trial period ended. The error message I am getting is:

                                  msg_validation_error

                                  Request to Sketchucation = ERROR_F09

                                  First, can you upgrade to the latest version of Skecthucation ExtensionStore .

                                  Then, I found that you have already validated your RoundCorner license for 1 seat. Are you trying to validate on a second computer?

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                                  • D Offline
                                    danygico
                                    last edited by 16 May 2022, 15:47

                                    @danygico said:

                                    hi

                                    I have
                                    Fredo6 Bundle 2022
                                    SketchUcation v4.2.6
                                    Fredo6 LibFredo6 v12.8a

                                    after released the licenses to install SU2022 (I understood it after that it was not needed) now I find RoundCorner that I have 3 Seats used even if I am only on 2 computers, moreover the other plugins I had installed work even if they do not appear in "Global status of plugins under SCF License " as seen in the image

                                    how can i solve?
                                    thank you

                                    there is no solution for my problem?

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                                    • F Offline
                                      fredo6
                                      last edited by 16 May 2022, 16:13

                                      @danygico said:

                                      there is no solution for my problem?

                                      Do you want to release all seats (and then revalidate)?

                                      1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        danygico
                                        last edited by 17 May 2022, 10:33

                                        @fredo6 said:

                                        @danygico said:

                                        there is no solution for my problem?

                                        Do you want to release all seats (and then revalidate)?

                                        yes, thank you very much

                                        1 Reply Last reply Reply Quote 0
                                        • R Offline
                                          RubenB
                                          last edited by 17 May 2022, 19:29

                                          Trying to figure out how to get Curviloft working again. I'm on a temp license till the end of the month or shortly there after, waiting on a new computer. In the interim I'm on my old laptop with a temp license so I can get some work done till my new computer gets here. Curviloft used to work on this machine but it's been a while sense it was last used. I never paid for a license as I didn't think I needed one before. If someone can help, I'll pay for a license just need help with where to buy the license

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