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SCFLicense: Extension Licensing on Sketchucation

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  • S Offline
    sukrawee
    last edited by 11 May 2022, 04:23

    I change my computer name and the Licence become Inactivate.
    I delete the "SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt" and uninstall the all plugin and reinstall.
    I do not release the previous seats.
    I complete reactivate all plugins and it's work.
    But the seats taken is two for all plugin

    How can I release the previous seats?


    2022-05-11_11h24_00.png

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    • F Offline
      fredo6
      last edited by 11 May 2022, 06:46

      @sukrawee said:

      How can I release the previous seats?

      This is done.

      1 Reply Last reply Reply Quote 0
      • A Offline
        antonio.calvo
        last edited by 11 May 2022, 08:10

        @tig said:

        If the PayPal info is not sufficient, then you can email support and give the details needed, and a separate invoice can be issue to you...

        Hi, I have the same issue with getting a proper invoice but can't find support email contact anywhere. Do you mind sending it to me?

        Thanks

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        • T Offline
          TIG Moderator
          last edited by 11 May 2022, 09:22

          Email to support[at]sketchucation.com

          TIG

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          • S Offline
            so4004
            last edited by 12 May 2022, 13:50

            How long does it take to obtain license after purchase?
            It has been more than 24 hours and I still have not received any email.
            Can you help me with this?

            1 Reply Last reply Reply Quote 0
            • R Offline
              Rich O Brien Moderator
              last edited by 12 May 2022, 13:59

              It could be in your Spam?

              You can also retrieve license files at https://sketchucation.com/webshop/my-licences.php

              Download the free D'oh Book for SketchUp

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              • A Offline
                AzusaGasai
                last edited by 14 May 2022, 04:41

                hi fredo

                I need a help.
                (I am a user in china,My English isn’t very good.)

                I bought your 2022bundle today and I cannot avtive my license.
                I installed the latest sketchucation store extesion and also latest fredo6 plugin.
                but when I want to validate license ,I'll get an erroer coede B03.
                and if I click validate license, I'll get an error A04.

                I tryed to delete signature file and revalidate,and I'll get error B03.
                I opened signature txt,in the txt file, [The count IF exited] is writed.

                I'm not change my PC name ,and device name&user name are all in english.

                I like your plugin and they are very helpful, but if my license can't use,I may want to payback.

                I look forward to hearing from you.

                https://s3.bmp.ovh/imgs/2022/05/14/9dd741d5bf4ca739.png

                https://s3.bmp.ovh/imgs/2022/05/14/b1fe3b516c6e07aa.png

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                • F Offline
                  fredo6
                  last edited by 14 May 2022, 10:57

                  @azusagasai said:

                  I bought your 2022bundle today and I cannot avtive my license.
                  I installed the latest sketchucation store extesion and also latest fredo6 plugin.
                  but when I want to validate license ,I'll get an erroer coede B03.
                  and if I click validate license, I'll get an error A04.

                  Very likely, you have non-ASCII characters in your computer name. This is a source of problems.

                  I would suggest you change your computer name, delete the signature file and revalidate

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                  • A Offline
                    AzusaGasai
                    last edited by 14 May 2022, 15:55

                    @fredo6 said:

                    @azusagasai said:

                    I bought your 2022bundle today and I cannot avtive my license.
                    I installed the latest sketchucation store extesion and also latest fredo6 plugin.
                    but when I want to validate license ,I'll get an erroer coede B03.
                    and if I click validate license, I'll get an error A04.

                    Very likely, you have non-ASCII characters in your computer name. This is a source of problems.

                    I would suggest you change your computer name, delete the signature file and revalidate

                    Very thanks for your advise!I succeed.

                    in my computer name, I changed it and succeed.

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                    • G Offline
                      gfparadox809
                      last edited by 14 May 2022, 16:37

                      hallo, I have bought JointPushPull license on 5/13
                      my Transaction ID is 4D544345NC0516934
                      but I have not received the License letter
                      how can I solve this problem?

                      1 Reply Last reply Reply Quote 0
                      • D Offline
                        Dave R
                        last edited by 14 May 2022, 17:18

                        @gfparadox809 said:

                        how can I solve this problem?

                        See this post:

                        https://sketchucation.com/forums/viewtopic.php?f=323&t=73325&p=680144#p680080

                        Etaoin Shrdlu

                        %

                        (THERE'S NO PLACE LIKE)

                        G28 X0.0 Y0.0 Z0.0

                        M30

                        %

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                        • T Offline
                          tomkuc74
                          last edited by 15 May 2022, 16:11

                          Can you release all my seats in all licenses, please? Recently I mixed my computers because of rtx card problems so I had to reinstal systems and forget to change computer name before validate licenses.

                          1 Reply Last reply Reply Quote 0
                          • F Offline
                            fredo6
                            last edited by 15 May 2022, 18:54

                            @tomkuc74 said:

                            Can you release all my seats in all licenses, please? Recently I mixed my computers because of rtx card problems so I had to reinstal systems and forget to change computer name before validate licenses.

                            This is done.

                            1 Reply Last reply Reply Quote 0
                            • J Offline
                              jrozansky
                              last edited by 16 May 2022, 07:21

                              Hello, I purchased RoundCorner and installed the license but now it is not working and saying my trial period ended. The error message I am getting is:

                              msg_validation_error

                              Request to Sketchucation = ERROR_F09

                              I really used Roundcorner a lot for work and want to get it working again. Thank you!

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                              • F Offline
                                fredo6
                                last edited by 16 May 2022, 07:32

                                @jrozansky said:

                                Hello, I purchased RoundCorner and installed the license but now it is not working and saying my trial period ended. The error message I am getting is:

                                msg_validation_error

                                Request to Sketchucation = ERROR_F09

                                First, can you upgrade to the latest version of Skecthucation ExtensionStore .

                                Then, I found that you have already validated your RoundCorner license for 1 seat. Are you trying to validate on a second computer?

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                                • D Offline
                                  danygico
                                  last edited by 16 May 2022, 15:47

                                  @danygico said:

                                  hi

                                  I have
                                  Fredo6 Bundle 2022
                                  SketchUcation v4.2.6
                                  Fredo6 LibFredo6 v12.8a

                                  after released the licenses to install SU2022 (I understood it after that it was not needed) now I find RoundCorner that I have 3 Seats used even if I am only on 2 computers, moreover the other plugins I had installed work even if they do not appear in "Global status of plugins under SCF License " as seen in the image

                                  how can i solve?
                                  thank you

                                  there is no solution for my problem?

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                                  • F Offline
                                    fredo6
                                    last edited by 16 May 2022, 16:13

                                    @danygico said:

                                    there is no solution for my problem?

                                    Do you want to release all seats (and then revalidate)?

                                    1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      danygico
                                      last edited by 17 May 2022, 10:33

                                      @fredo6 said:

                                      @danygico said:

                                      there is no solution for my problem?

                                      Do you want to release all seats (and then revalidate)?

                                      yes, thank you very much

                                      1 Reply Last reply Reply Quote 0
                                      • R Offline
                                        RubenB
                                        last edited by 17 May 2022, 19:29

                                        Trying to figure out how to get Curviloft working again. I'm on a temp license till the end of the month or shortly there after, waiting on a new computer. In the interim I'm on my old laptop with a temp license so I can get some work done till my new computer gets here. Curviloft used to work on this machine but it's been a while sense it was last used. I never paid for a license as I didn't think I needed one before. If someone can help, I'll pay for a license just need help with where to buy the license

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                                        • D Offline
                                          Dave R
                                          last edited by 17 May 2022, 19:35

                                          @rubenb said:

                                          Curviloft used to work on this machine but it's been a while sense it was last used. I never paid for a license as I didn't think I needed one before. If someone can help, I'll pay for a license just need help with where to buy the license

                                          Curviloft and some other extensions became paid extensions in March. You can purchase the license for it. See: https://sketchucation.com/forums/viewtopic.php?f=323&t=74668

                                          As the post indicates, you need to install the Sketchucation Extension Store for the license. Do that first and then use it to install and purchase the license(s).

                                          Etaoin Shrdlu

                                          %

                                          (THERE'S NO PLACE LIKE)

                                          G28 X0.0 Y0.0 Z0.0

                                          M30

                                          %

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