SCFLicense: Extension Licensing on Sketchucation
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@dave r said:
@cygnussphere said:
I switched computers...
Is the time/date correct on the new computer?
Yes they are.
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A0B error code is:
File time, created time, hardware ID time mismatch in signature...
So something is up...
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@tig said:
A0B error code is:
File time, created time, hardware ID time mismatch in signature...
So something is up...
I had to Uninstall/Reinstall Sketchup to get it to finally work.
Thanks for your help
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@cygnussphere said:
I had to Uninstall/Reinstall Sketchup to get it to finally work.
When you reinstalled did you do so correctly? That requires right clicking on the downloaded installer and choosing Run as administrator.
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I think self-release of license seats is in the pipe-line...
Perhaps Fredo or Gábor will chip in with some news... -
It would be useful to have the possibility to release a license seat from the website.
I just noticed that one of my license has all 3 seats taken, however I am only using one. So, the other two must be licenses from other versions or machines, that are not in use anymore.
Any thoughts on this one?
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I change my computer name and the Licence become Inactivate.
I delete the "SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt" and uninstall the all plugin and reinstall.
I do not release the previous seats.
I complete reactivate all plugins and it's work.
But the seats taken is two for all pluginHow can I release the previous seats?
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@tig said:
If the PayPal info is not sufficient, then you can email support and give the details needed, and a separate invoice can be issue to you...
Hi, I have the same issue with getting a proper invoice but can't find support email contact anywhere. Do you mind sending it to me?
Thanks
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Email to support[at]sketchucation.com
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How long does it take to obtain license after purchase?
It has been more than 24 hours and I still have not received any email.
Can you help me with this? -
It could be in your Spam?
You can also retrieve license files at https://sketchucation.com/webshop/my-licences.php
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hi fredo
I need a help.
(I am a user in china，My English isn’t very good.)I bought your 2022bundle today and I cannot avtive my license.
I installed the latest sketchucation store extesion and also latest fredo6 plugin.
but when I want to validate license ,I'll get an erroer coede B03.
and if I click validate license, I'll get an error A04.I tryed to delete signature file and revalidate,and I'll get error B03.
I opened signature txt,in the txt file, [The count IF exited] is writed.I'm not change my PC name ,and device name&user name are all in english.
I like your plugin and they are very helpful, but if my license can't use,I may want to payback.
I look forward to hearing from you.
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@azusagasai said:
I bought your 2022bundle today and I cannot avtive my license.
I installed the latest sketchucation store extesion and also latest fredo6 plugin.
but when I want to validate license ,I'll get an erroer coede B03.
and if I click validate license, I'll get an error A04.Very likely, you have non-ASCII characters in your computer name. This is a source of problems.
I would suggest you change your computer name, delete the signature file and revalidate
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@fredo6 said:
@azusagasai said:
I bought your 2022bundle today and I cannot avtive my license.
I installed the latest sketchucation store extesion and also latest fredo6 plugin.
but when I want to validate license ,I'll get an erroer coede B03.
and if I click validate license, I'll get an error A04.Very likely, you have non-ASCII characters in your computer name. This is a source of problems.
I would suggest you change your computer name, delete the signature file and revalidate
Very thanks for your advise!I succeed.
in my computer name, I changed it and succeed. -
hallo, I have bought JointPushPull license on 5/13
my Transaction ID is 4D544345NC0516934
but I have not received the License letter
how can I solve this problem? -
@gfparadox809 said:
how can I solve this problem?
See this post:
https://sketchucation.com/forums/viewtopic.php?f=323&t=73325&p=680144#p680080
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Can you release all my seats in all licenses, please? Recently I mixed my computers because of rtx card problems so I had to reinstal systems and forget to change computer name before validate licenses.
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@tomkuc74 said:
Can you release all my seats in all licenses, please? Recently I mixed my computers because of rtx card problems so I had to reinstal systems and forget to change computer name before validate licenses.
This is done.
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