SCFLicense: Extension Licensing on Sketchucation

ppappa0099

@Rich-O-Brien said in SCFLicense: Extension Licensing on Sketchucation:

@ppappa0099

Please follow the prompt and delete the signature file at C:\Users\SomeName\AppData\Local\SCF Licenses

Restart SketchUp

If your device name uses special characters please rename it to only use alphanumeric.

mandraget

hi fredo can you help me releasing my round corner license because there no option to release it from web, i need it asap, thank you

nguyenhung269

I can't log out of activation on other computers can you help me

Rich O Brien

@mandraget said in SCFLicense: Extension Licensing on Sketchucation:

hi fredo can you help me releasing my round corner license because there no option to release it from web, i need it asap, thank you

Update extensions on all these devices to enable online releasing.

Most important is to update Sketchucation Tools.

Rich O Brien

@nguyenhung269

Please update Sketchucation Tools on all these devices

mandraget

but i cannot access there device right now, that my office device, and my office on day off till friday

ppappa0099

@Rich-O-Brien
Plugin: JointPushPull (v7.1a - 74) on SketchUp 2023
Issue: Persistent License Validation Errors (A04 $\rightarrow$ B03) after correcting computer name.
Hello SCF Support Team,
I'm stuck in a license loop after changing my computer name, which triggered ERROR_A04.

I have tried the following steps multiple times:
1.Deleted Signature File: Erased SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt to force revalidation.
2.Activation Failed (B03): Upon trying to "Activate License", I immediately receive ERROR_B03 (connection failure to server).
3.Network Check: I confirmed I have a stable internet connection and temporarily disabled Windows Defender Firewall (Public/Private). The B03 error still persists.
Since the system cannot connect to complete the revalidation, I'm stuck "Not Licensed".

Could you please provide a manual method or an alternative solution to bypass the online connection for revalidation?
Thank you!

Rich O Brien

@ppappa0099

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

ppappa0099

@Rich-O-Brien said in SCFLicense: Extension Licensing on Sketchucation:

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

Fredo6 Plugins Information on 2025-11-19 01:27:43 +0800

Platform: x64-mswin64_140 - Ruby: 2.7.2
Sketchup: 23.0.397
LibFredo6: v15.5a
LibFredo6 Binary loaded
Sketchucation ExtensionStore: 5.0.3
SCFLicense: v7.1a - 74
Fredo6 Plugins

Curviloft v2.0a
JointPushPull v4.8a
SCFLicense directory present

Signature File: 2025-11-19 01:01:49 +0800

Rich O Brien

@ppappa0099 Is your device named with non-alphanumeric characters?

Please don't delete posts that have info we need to help.

Error B03 is related the non-alphanumeric characters

TIG

As well as your computer-name, your windows-username shouldn't contain any non-ASCII characters.
Because these can trip up Ruby code processes...
Also you do need to restart your computer after the renaming...

Kondybas

@Rich-O-Brien said in SCFLicense: Extension Licensing on Sketchucation:

@nguyenhung269

Please update Sketchucation Tools on all these devices

I have the same problem.
Old notebook was formatted and donated to the ukrainian army. Sure licenses were not released before. Now I have licenses that cannot be revoked via the web page.

Rich O Brien

@Kondybas

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp on your current device and copy/paste the output into your reply.

Kondybas

Fredo6 Plugins Information on 2025-11-18 20:59:03 +0200

Platform: x64-mingw32 - Ruby: 2.2.4
Sketchup: 17.2.2555
LibFredo6: v15.5a
LibFredo6 Binary loaded
Sketchucation ExtensionStore: 4.3.1
SCFLicense: v6.1a - 72
Fredo6 Plugins

Curviloft v2.0a
Curvizard v2.5a
FredoScale v3.6a
JointPushPull v4.9a
RoundCorner v3.4a
ToolsOnSurface v2.6a
SCFLicense directory present

Signature File: 2025-11-18 19:44:48 +0200