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    SCFLicense: Extension Licensing on Sketchucation

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    • Rich O BrienR Online
      Rich O Brien Moderator @djcregan
      last edited by

      @djcregan said in SCFLicense: Extension Licensing on Sketchucation:

      Yes
      I fully understand this
      I have Removed the plugin, reinstalled it, even removed and reinstalled Libfredo. I think I will just buy it again as its costing me more the 15 dollars to f.. about trying to sort. Annoying though.

      Send me an email at support@sketchucation.com and we'll walk you through it.

      There's no need to repurchase that's wasting money if the fix is relatively easy.

      Download the free D'oh Book for SketchUp 📖

      1 Reply Last reply Reply Quote 0
      • K Offline
        khan1986 Newcomers
        last edited by

        hello i got my license file but when i activate it . it show communication error with sketchucation.

        Rich O BrienR 1 Reply Last reply Reply Quote 0
        • Rich O BrienR Online
          Rich O Brien Moderator @khan1986
          last edited by

          @khan1986 said in SCFLicense: Extension Licensing on Sketchucation:

          hello i got my license file but when i activate it . it show communication error with sketchucation.

          We replied to your email earlier regarding this. Server communication errors are client side. Most likely a strict network policy, firewall or admin privileges are the root cause.

          We refunded your purchase and disabled your license per your request via email.

          Download the free D'oh Book for SketchUp 📖

          1 Reply Last reply Reply Quote 0
          • J Offline
            junphuc17945 @TIG
            last edited by

            @TIG my old pc, not installed new Fredo version, so i can not release license

            TIGT 1 Reply Last reply Reply Quote 0
            • TIGT Offline
              TIG Moderator @junphuc17945
              last edited by

              @junphuc17945
              As Rich explained in the post just before yours...
              Send an email at support@sketchucation.com and he'll walk you through fixing it.

              TIG

              1 Reply Last reply Reply Quote 0
              • L Offline
                Lprawita Newcomers
                last edited by

                I just bought the $50 license and I tried to activate it.
                I got an error message like this:
                Screenshot 2024-10-11 145853.png

                Rich O BrienR 1 Reply Last reply Reply Quote 0
                • Rich O BrienR Online
                  Rich O Brien Moderator @Lprawita
                  last edited by

                  @Lprawita

                  That is your network blocking access to our server.

                  Please whitelist *.sketchucation.com or activate on a less strict network

                  Download the free D'oh Book for SketchUp 📖

                  D 1 Reply Last reply Reply Quote 0
                  • D Offline
                    dhcu321 Newcomers @Rich O Brien
                    last edited by

                    @Rich-O-Brien

                    Hello, I really need your help.
                    First of all, I'm sorry that i'm not good at english.

                    I have two problems.

                    The first one is that Joint Push Pull License ID 165592; is not cancelled.
                    Can you release it?

                    The second one is to register for a license on a new PC, but I got an A04 error code.
                    How can I fix it?

                    Thank you.

                    Rich O BrienR 1 Reply Last reply Reply Quote 0
                    • Rich O BrienR Online
                      Rich O Brien Moderator @dhcu321
                      last edited by

                      @dhcu321

                      Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp (on both devices separately) and copy/paste the output
                      of both devices into your reply.

                      Download the free D'oh Book for SketchUp 📖

                      D 1 Reply Last reply Reply Quote 0
                      • M Offline
                        mencalada Newcomers
                        last edited by

                        Hola porfavor envio este correo para socilicitar la etension del plugin Joint Push Pull

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          DietVillaa Newcomers
                          last edited by

                          Hello, can you also release seat Seat ID: 190451; HW ID: RR1728036983.0J; Date of activation: 04/10/2024, thank you! hoping for your fast repoonse!

                          Rich O BrienR 1 Reply Last reply Reply Quote 0
                          • Rich O BrienR Online
                            Rich O Brien Moderator @DietVillaa
                            last edited by

                            @DietVillaa

                            Link Preview Image
                            SCFLicense: Extension Licensing on Sketchucation

                            @dhcu321 Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp (on both devices separatel...

                            favicon

                            sketchucation (community.sketchucation.com)

                            Download the free D'oh Book for SketchUp 📖

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                            • D Offline
                              dhcu321 Newcomers @Rich O Brien
                              last edited by

                              Thank you for your reply.

                              These problems occurred on the same PC.
                              I think this error occurred while logging into Windows.

                              Let me know if you need any more information.

                              @Rich-O-Brien
                              Fredo6 Plugins Information on 2024-10-21 11:22:07 +0900

                              • Platform: x64-mswin64_140 - Ruby: 2.7.2
                              • Sketchup: 22.0.354
                              • LibFredo6: v14.4c
                              • LibFredo6 Binary loaded
                              • Sketchucation ExtensionStore: 4.4.1
                              • SCFLicense: v6.4a - 74
                              • Fredo6 Plugins

                                Curviloft v2.0a
                                FredoScale v3.6a
                                JointPushPull v4.8a
                                RoundCorner v3.4a

                              • SCFLicense directory present

                                Signature File: 2024-06-24 10:24:45 +0900

                              Rich O BrienR 1 Reply Last reply Reply Quote 1
                              • Rich O BrienR Online
                                Rich O Brien Moderator @dhcu321
                                last edited by

                                @dhcu321 Please update Libfredo to latest release

                                Link Preview Image
                                SketchUp Plugins | PluginStore | SketchUcation

                                SketchUp Plugin and Extension Store by SketchUcation provides free downloads of hundreds of SketchUp extensions and plugins

                                favicon

                                (sketchucation.com)

                                Download the free D'oh Book for SketchUp 📖

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                                • J Offline
                                  Javier_ELARQ Newcomers
                                  last edited by

                                  Hola, como hago para obtener la licencia?

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    Darius
                                    last edited by

                                    Hello,

                                    Have 3 seats on an extension, vant use the 1st one, only two releasable ones. How can I use the first one ? aaa.png

                                    Rich O BrienR 1 Reply Last reply Reply Quote 0
                                    • Rich O BrienR Online
                                      Rich O Brien Moderator @Darius
                                      last edited by

                                      @Darius Update Sketchucation Tools and Libfredo on that device to enable online releasing for that device.

                                      Or open SketchUp on that device and release a seat using the License dialog.

                                      Download the free D'oh Book for SketchUp 📖

                                      D 1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        Darius @Rich O Brien
                                        last edited by

                                        @Rich-O-Brien Problem is that we have 3 working seats, but the none of it uses 1st license. Is there a way to release it manually ?

                                        Rich O BrienR 1 Reply Last reply Reply Quote 0
                                        • Rich O BrienR Online
                                          Rich O Brien Moderator @Darius
                                          last edited by

                                          @Darius said in SCFLicense: Extension Licensing on Sketchucation:

                                          @Rich-O-Brien Problem is that we have 3 working seats, but the none of it uses 1st license. Is there a way to release it manually ?

                                          Sorry, your message is unclear. You have working seats that use the license file is describing a proper use case.

                                          If you go to any of the devices you can release the seat from its License dialog. Since I don't know what extension you are talking about I can't give more details.

                                          If you want to email us at support@sketchucation.com we'll try help.

                                          Download the free D'oh Book for SketchUp 📖

                                          1 Reply Last reply Reply Quote 0
                                          • C Offline
                                            celestinf
                                            last edited by

                                            Bonjour,
                                            Je me permets de vous écire car j'ai fais l'acquisition en 2023 de plusieurs licences que je vois bien dans mon espace License. J'ai du changer de disque dur et réinstaller l'ensemble des éléments de mon pc. Lorsque je lance par exemple le fredoscale depuis sketchup j'ai le message me disant d'acheter ou utiliser ma license. Je vais donc charger dans mon espace License la License que je valide ensuite par sketchup et j'obtient le message "erreur dans la validation de licence, requete à sketchupaction ERROR_A0B.
                                            Pouvez vous me donner la procédure afin que je puisse corriger cela?
                                            Merci à vous

                                            Rich O BrienR 1 Reply Last reply Reply Quote 0
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