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SCFLicense: Extension Licensing on Sketchucation

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  • K Offline
    khan1986 Newcomers
    last edited by 24 Sept 2024, 05:55

    hello i got my license file but when i activate it . it show communication error with sketchucation.

    R 1 Reply Last reply 24 Sept 2024, 13:17 Reply Quote 0
    • R Offline
      Rich O Brien Moderator @khan1986
      last edited by 24 Sept 2024, 13:17

      @khan1986 said in SCFLicense: Extension Licensing on Sketchucation:

      hello i got my license file but when i activate it . it show communication error with sketchucation.

      We replied to your email earlier regarding this. Server communication errors are client side. Most likely a strict network policy, firewall or admin privileges are the root cause.

      We refunded your purchase and disabled your license per your request via email.

      Download the free D'oh Book for SketchUp 📖

      1 Reply Last reply Reply Quote 0
      • J Offline
        junphuc17945 @TIG
        last edited by 26 Sept 2024, 04:40

        @TIG my old pc, not installed new Fredo version, so i can not release license

        T 1 Reply Last reply 26 Sept 2024, 12:50 Reply Quote 0
        • T Online
          TIG Moderator @junphuc17945
          last edited by 26 Sept 2024, 12:50

          @junphuc17945
          As Rich explained in the post just before yours...
          Send an email at support@sketchucation.com and he'll walk you through fixing it.

          TIG

          1 Reply Last reply Reply Quote 0
          • L Offline
            Lprawita Newcomers
            last edited by 11 Oct 2024, 07:59

            I just bought the $50 license and I tried to activate it.
            I got an error message like this:
            Screenshot 2024-10-11 145853.png

            R 1 Reply Last reply 11 Oct 2024, 08:32 Reply Quote 0
            • R Offline
              Rich O Brien Moderator @Lprawita
              last edited by 11 Oct 2024, 08:32

              @Lprawita

              That is your network blocking access to our server.

              Please whitelist *.sketchucation.com or activate on a less strict network

              Download the free D'oh Book for SketchUp 📖

              D 1 Reply Last reply 17 Oct 2024, 00:26 Reply Quote 0
              • D Offline
                dhcu321 Newcomers @Rich O Brien
                last edited by 17 Oct 2024, 00:26

                @Rich-O-Brien

                Hello, I really need your help.
                First of all, I'm sorry that i'm not good at english.

                I have two problems.

                The first one is that Joint Push Pull License ID 165592; is not cancelled.
                Can you release it?

                The second one is to register for a license on a new PC, but I got an A04 error code.
                How can I fix it?

                Thank you.

                R 1 Reply Last reply 17 Oct 2024, 08:30 Reply Quote 0
                • R Offline
                  Rich O Brien Moderator @dhcu321
                  last edited by 17 Oct 2024, 08:30

                  @dhcu321

                  Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp (on both devices separately) and copy/paste the output
                  of both devices into your reply.

                  Download the free D'oh Book for SketchUp 📖

                  D 1 Reply Last reply 21 Oct 2024, 02:34 Reply Quote 0
                  • M Offline
                    mencalada Newcomers
                    last edited by 19 Oct 2024, 13:18

                    Hola porfavor envio este correo para socilicitar la etension del plugin Joint Push Pull

                    1 Reply Last reply Reply Quote 0
                    • D Offline
                      DietVillaa Newcomers
                      last edited by 20 Oct 2024, 03:51

                      Hello, can you also release seat Seat ID: 190451; HW ID: RR1728036983.0J; Date of activation: 04/10/2024, thank you! hoping for your fast repoonse!

                      R 1 Reply Last reply 20 Oct 2024, 14:01 Reply Quote 0
                      • R Offline
                        Rich O Brien Moderator @DietVillaa
                        last edited by 20 Oct 2024, 14:01

                        @DietVillaa

                        Link Preview Image
                        SCFLicense: Extension Licensing on Sketchucation

                        @dhcu321 Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp (on both devices separatel...

                        favicon

                        sketchucation (community.sketchucation.com)

                        Download the free D'oh Book for SketchUp 📖

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          dhcu321 Newcomers @Rich O Brien
                          last edited by 21 Oct 2024, 02:34

                          Thank you for your reply.

                          These problems occurred on the same PC.
                          I think this error occurred while logging into Windows.

                          Let me know if you need any more information.

                          @Rich-O-Brien
                          Fredo6 Plugins Information on 2024-10-21 11:22:07 +0900

                          • Platform: x64-mswin64_140 - Ruby: 2.7.2
                          • Sketchup: 22.0.354
                          • LibFredo6: v14.4c
                          • LibFredo6 Binary loaded
                          • Sketchucation ExtensionStore: 4.4.1
                          • SCFLicense: v6.4a - 74
                          • Fredo6 Plugins

                            Curviloft v2.0a
                            FredoScale v3.6a
                            JointPushPull v4.8a
                            RoundCorner v3.4a

                          • SCFLicense directory present

                            Signature File: 2024-06-24 10:24:45 +0900

                          R 1 Reply Last reply 21 Oct 2024, 08:01 Reply Quote 1
                          • R Offline
                            Rich O Brien Moderator @dhcu321
                            last edited by 21 Oct 2024, 08:01

                            @dhcu321 Please update Libfredo to latest release

                            Link Preview Image
                            SketchUp Plugins | PluginStore | SketchUcation

                            SketchUp Plugin and Extension Store by SketchUcation provides free downloads of hundreds of SketchUp extensions and plugins

                            favicon

                            (sketchucation.com)

                            Download the free D'oh Book for SketchUp 📖

                            1 Reply Last reply Reply Quote 0
                            • J Offline
                              Javier_ELARQ Newcomers
                              last edited by 23 Oct 2024, 03:43

                              Hola, como hago para obtener la licencia?

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                Darius
                                last edited by 24 Oct 2024, 07:42

                                Hello,

                                Have 3 seats on an extension, vant use the 1st one, only two releasable ones. How can I use the first one ? aaa.png

                                R 1 Reply Last reply 24 Oct 2024, 12:34 Reply Quote 0
                                • R Offline
                                  Rich O Brien Moderator @Darius
                                  last edited by 24 Oct 2024, 12:34

                                  @Darius Update Sketchucation Tools and Libfredo on that device to enable online releasing for that device.

                                  Or open SketchUp on that device and release a seat using the License dialog.

                                  Download the free D'oh Book for SketchUp 📖

                                  D 1 Reply Last reply 25 Oct 2024, 06:09 Reply Quote 0
                                  • D Offline
                                    Darius @Rich O Brien
                                    last edited by 25 Oct 2024, 06:09

                                    @Rich-O-Brien Problem is that we have 3 working seats, but the none of it uses 1st license. Is there a way to release it manually ?

                                    R 1 Reply Last reply 25 Oct 2024, 08:00 Reply Quote 0
                                    • R Offline
                                      Rich O Brien Moderator @Darius
                                      last edited by 25 Oct 2024, 08:00

                                      @Darius said in SCFLicense: Extension Licensing on Sketchucation:

                                      @Rich-O-Brien Problem is that we have 3 working seats, but the none of it uses 1st license. Is there a way to release it manually ?

                                      Sorry, your message is unclear. You have working seats that use the license file is describing a proper use case.

                                      If you go to any of the devices you can release the seat from its License dialog. Since I don't know what extension you are talking about I can't give more details.

                                      If you want to email us at support@sketchucation.com we'll try help.

                                      Download the free D'oh Book for SketchUp 📖

                                      1 Reply Last reply Reply Quote 0
                                      • C Offline
                                        celestinf
                                        last edited by 25 Oct 2024, 16:09

                                        Bonjour,
                                        Je me permets de vous écire car j'ai fais l'acquisition en 2023 de plusieurs licences que je vois bien dans mon espace License. J'ai du changer de disque dur et réinstaller l'ensemble des éléments de mon pc. Lorsque je lance par exemple le fredoscale depuis sketchup j'ai le message me disant d'acheter ou utiliser ma license. Je vais donc charger dans mon espace License la License que je valide ensuite par sketchup et j'obtient le message "erreur dans la validation de licence, requete à sketchupaction ERROR_A0B.
                                        Pouvez vous me donner la procédure afin que je puisse corriger cela?
                                        Merci à vous

                                        R 1 Reply Last reply 25 Oct 2024, 17:33 Reply Quote 0
                                        • R Offline
                                          Rich O Brien Moderator @celestinf
                                          last edited by 25 Oct 2024, 17:33

                                          @celestinf said in SCFLicense: Extension Licensing on Sketchucation:

                                          Bonjour,
                                          Hello I take the liberty of writing to you because I acquired several licenses in 2023 that I can see in my License space. I had to change my hard drive and reinstall all the elements of my pc. When I launch the fredoscale from sketchup, for example, I get the message telling me to buy or use my license. So I'm going to load the License in my License space that I then validate by sketchup and I get the message "error in license validation, request to sketchupaction ERROR_A0B. Can you give me the procedure so that I can correct this? Thank you

                                          Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

                                          Download the free D'oh Book for SketchUp 📖

                                          C 1 Reply Last reply 28 Oct 2024, 17:03 Reply Quote 0
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