SCFLicense: Extension Licensing on Sketchucation

[Rich O Brien]

@alexkhaterfredrik said in SCFLicense: Extension Licensing on Sketchucation:

why do i keep getting ERROR_A0C Computer mismatch?!

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

You either renamed your device or copied license files from device to device

Run the command above so we can see your setup

[analuiizaa]

Someone can help me with this?? my licese does not work!!!!

[Rich O Brien]

@analuiizaa Sure, please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command and copy/paste the text into your reply.

Or share the error messages you are encountering.

[djcregan]

HI
I have sketchup 24 and a Fredoscale perpetual licence, after getting a message saying my trial was up I tried loading my licence, however it wont let me a nd say "Error in the License Validation Response from Sketchucation: License seats exceeded"

I recently replaced my old work computer but I cant see how I can release the licence for it. Please help

[Rich O Brien]

@djcregan said in SCFLicense: Extension Licensing on Sketchucation:

"Error in the License Validation Response from Sketchucation: License seats exceeded"

You can manage seats at https://sketchucation.com/webshop/my-licences.php

[TIG]

@noorhalimmahat
Yes, but you need to install [and the restart] using the latest versions of the extension[s], LibFredo6 and the SketchUcation tools [for the licensing]...

[djcregan]

Yes
I fully understand this
I have Removed the plugin, reinstalled it, even removed and reinstalled Libfredo. I think I will just buy it again as its costing me more the 15 dollars to f.. about trying to sort. Annoying though.

[Rich O Brien]

@djcregan said in SCFLicense: Extension Licensing on Sketchucation:

Yes
I fully understand this
I have Removed the plugin, reinstalled it, even removed and reinstalled Libfredo. I think I will just buy it again as its costing me more the 15 dollars to f.. about trying to sort. Annoying though.

Send me an email at support@sketchucation.com and we'll walk you through it.

There's no need to repurchase that's wasting money if the fix is relatively easy.

[khan1986]

hello i got my license file but when i activate it . it show communication error with sketchucation.

[Rich O Brien]

@khan1986 said in SCFLicense: Extension Licensing on Sketchucation:

hello i got my license file but when i activate it . it show communication error with sketchucation.

We replied to your email earlier regarding this. Server communication errors are client side. Most likely a strict network policy, firewall or admin privileges are the root cause.

We refunded your purchase and disabled your license per your request via email.

[junphuc17945]

@TIG my old pc, not installed new Fredo version, so i can not release license

[TIG]

@junphuc17945
As Rich explained in the post just before yours...
Send an email at support@sketchucation.com and he'll walk you through fixing it.

[Lprawita]

I just bought the $50 license and I tried to activate it.
I got an error message like this:

[Rich O Brien]

@Lprawita

That is your network blocking access to our server.

Please whitelist *.sketchucation.com or activate on a less strict network

[dhcu321]

@Rich-O-Brien

Hello, I really need your help.
First of all, I'm sorry that i'm not good at english.

I have two problems.

The first one is that Joint Push Pull License ID 165592; is not cancelled.
Can you release it?

The second one is to register for a license on a new PC, but I got an A04 error code.
How can I fix it?

Thank you.

[Rich O Brien]

@dhcu321

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp (on both devices separately) and copy/paste the output
of both devices into your reply.

[mencalada]

Hola porfavor envio este correo para socilicitar la etension del plugin Joint Push Pull

[DietVillaa]

Hello, can you also release seat Seat ID: 190451; HW ID: RR1728036983.0J; Date of activation: 04/10/2024, thank you! hoping for your fast repoonse!

[Rich O Brien]

@DietVillaa

https://community.sketchucation.com/post/1610625

[dhcu321]

Thank you for your reply.

These problems occurred on the same PC.
I think this error occurred while logging into Windows.

Let me know if you need any more information.

@Rich-O-Brien
Fredo6 Plugins Information on 2024-10-21 11:22:07 +0900

• Platform: x64-mswin64_140 - Ruby: 2.7.2
• Sketchup: 22.0.354
• LibFredo6: v14.4c
• LibFredo6 Binary loaded
• Sketchucation ExtensionStore: 4.4.1
• SCFLicense: v6.4a - 74
• Fredo6 Plugins

  Curviloft v2.0a
  FredoScale v3.6a
  JointPushPull v4.8a
  RoundCorner v3.4a

• SCFLicense directory present

  Signature File: 2024-06-24 10:24:45 +0900