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    SCFLicense: Extension Licensing on Sketchucation

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    • A Offline
      alexkhaterfredrik
      last edited by

      why do i keep getting ERROR_A0C Computer mismatch?!

      Rich O BrienR 1 Reply Last reply Reply Quote 1
      • Rich O BrienR Online
        Rich O Brien Moderator @alexkhaterfredrik
        last edited by

        @alexkhaterfredrik said in SCFLicense: Extension Licensing on Sketchucation:

        why do i keep getting ERROR_A0C Computer mismatch?!

        Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

        You either renamed your device or copied license files from device to device

        Run the command above so we can see your setup

        Download the free D'oh Book for SketchUp πŸ“–

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        • A Offline
          analuiizaa
          last edited by

          Someone can help me with this?? my licese does not work!!!!

          Rich O BrienR 1 Reply Last reply Reply Quote 0
          • Rich O BrienR Online
            Rich O Brien Moderator @analuiizaa
            last edited by

            @analuiizaa Sure, please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command and copy/paste the text into your reply.

            Or share the error messages you are encountering.

            Download the free D'oh Book for SketchUp πŸ“–

            1 Reply Last reply Reply Quote 0
            • D Offline
              djcregan
              last edited by

              HI
              I have sketchup 24 and a Fredoscale perpetual licence, after getting a message saying my trial was up I tried loading my licence, however it wont let me a nd say "Error in the License Validation Response from Sketchucation: License seats exceeded"

              I recently replaced my old work computer but I cant see how I can release the licence for it. Please help

              Rich O BrienR 1 Reply Last reply Reply Quote 0
              • Rich O BrienR Online
                Rich O Brien Moderator @djcregan
                last edited by

                @djcregan said in SCFLicense: Extension Licensing on Sketchucation:

                "Error in the License Validation Response from Sketchucation: License seats exceeded"

                You can manage seats at https://sketchucation.com/webshop/my-licences.php

                Download the free D'oh Book for SketchUp πŸ“–

                D 1 Reply Last reply Reply Quote 0
                • TIGT Offline
                  TIG Moderator @noorhalimmahat
                  last edited by

                  @noorhalimmahat
                  Yes, but you need to install [and the restart] using the latest versions of the extension[s], LibFredo6 and the SketchUcation tools [for the licensing]...

                  TIG

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    djcregan @Rich O Brien
                    last edited by

                    Yes
                    I fully understand this
                    I have Removed the plugin, reinstalled it, even removed and reinstalled Libfredo. I think I will just buy it again as its costing me more the 15 dollars to f.. about trying to sort. Annoying though.

                    Rich O BrienR 1 Reply Last reply Reply Quote 0
                    • Rich O BrienR Online
                      Rich O Brien Moderator @djcregan
                      last edited by

                      @djcregan said in SCFLicense: Extension Licensing on Sketchucation:

                      Yes
                      I fully understand this
                      I have Removed the plugin, reinstalled it, even removed and reinstalled Libfredo. I think I will just buy it again as its costing me more the 15 dollars to f.. about trying to sort. Annoying though.

                      Send me an email at support@sketchucation.com and we'll walk you through it.

                      There's no need to repurchase that's wasting money if the fix is relatively easy.

                      Download the free D'oh Book for SketchUp πŸ“–

                      1 Reply Last reply Reply Quote 0
                      • K Offline
                        khan1986 Newcomers
                        last edited by

                        hello i got my license file but when i activate it . it show communication error with sketchucation.

                        Rich O BrienR 1 Reply Last reply Reply Quote 0
                        • Rich O BrienR Online
                          Rich O Brien Moderator @khan1986
                          last edited by

                          @khan1986 said in SCFLicense: Extension Licensing on Sketchucation:

                          hello i got my license file but when i activate it . it show communication error with sketchucation.

                          We replied to your email earlier regarding this. Server communication errors are client side. Most likely a strict network policy, firewall or admin privileges are the root cause.

                          We refunded your purchase and disabled your license per your request via email.

                          Download the free D'oh Book for SketchUp πŸ“–

                          1 Reply Last reply Reply Quote 0
                          • J Offline
                            junphuc17945 @TIG
                            last edited by

                            @TIG my old pc, not installed new Fredo version, so i can not release license

                            TIGT 1 Reply Last reply Reply Quote 0
                            • TIGT Offline
                              TIG Moderator @junphuc17945
                              last edited by

                              @junphuc17945
                              As Rich explained in the post just before yours...
                              Send an email at support@sketchucation.com and he'll walk you through fixing it.

                              TIG

                              1 Reply Last reply Reply Quote 0
                              • L Offline
                                Lprawita Newcomers
                                last edited by

                                I just bought the $50 license and I tried to activate it.
                                I got an error message like this:
                                Screenshot 2024-10-11 145853.png

                                Rich O BrienR 1 Reply Last reply Reply Quote 0
                                • Rich O BrienR Online
                                  Rich O Brien Moderator @Lprawita
                                  last edited by

                                  @Lprawita

                                  That is your network blocking access to our server.

                                  Please whitelist *.sketchucation.com or activate on a less strict network

                                  Download the free D'oh Book for SketchUp πŸ“–

                                  D 1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    dhcu321 Newcomers @Rich O Brien
                                    last edited by

                                    @Rich-O-Brien

                                    Hello, I really need your help.
                                    First of all, I'm sorry that i'm not good at english.

                                    I have two problems.

                                    The first one is that Joint Push Pull License ID 165592; is not cancelled.
                                    Can you release it?

                                    The second one is to register for a license on a new PC, but I got an A04 error code.
                                    How can I fix it?

                                    Thank you.

                                    Rich O BrienR 1 Reply Last reply Reply Quote 0
                                    • Rich O BrienR Online
                                      Rich O Brien Moderator @dhcu321
                                      last edited by

                                      @dhcu321

                                      Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp (on both devices separately) and copy/paste the output
                                      of both devices into your reply.

                                      Download the free D'oh Book for SketchUp πŸ“–

                                      D 1 Reply Last reply Reply Quote 0
                                      • M Offline
                                        mencalada Newcomers
                                        last edited by

                                        Hola porfavor envio este correo para socilicitar la etension del plugin Joint Push Pull

                                        1 Reply Last reply Reply Quote 0
                                        • D Offline
                                          DietVillaa Newcomers
                                          last edited by

                                          Hello, can you also release seat Seat ID: 190451; HW ID: RR1728036983.0J; Date of activation: 04/10/2024, thank you! hoping for your fast repoonse!

                                          Rich O BrienR 1 Reply Last reply Reply Quote 0
                                          • Rich O BrienR Online
                                            Rich O Brien Moderator @DietVillaa
                                            last edited by

                                            @DietVillaa

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                                            SCFLicense: Extension Licensing on Sketchucation

                                            @dhcu321 Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp (on both devices separatel...

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                                            sketchucation (community.sketchucation.com)

                                            Download the free D'oh Book for SketchUp πŸ“–

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