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    SCFLicense: Extension Licensing on Sketchucation

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    • M 離線
      MateusArq2024 Newcomers @Rich O Brien
      最後由 編輯

      @Rich-O-Brien thank you!

      1 條回覆 最後回覆 回覆 引用 1
      • Q 離線
        QZHOU Newcomers
        最後由 編輯

        Hello,
        86c1680aa3c626a0b2613a6d3a538b1.png
        what is the problem of my license, I have try many times. 5b600b653cc132d6872b4551a581adb.png 081e6864baccbdc5aefb6373b4b495f.png

        TIGT 1 條回覆 最後回覆 回覆 引用 0
        • TIGT 離線
          TIG Moderator @QZHOU
          最後由 編輯

          @QZHOU

          You need to install the latest versions of the extension, LibFredo6 and the SketchUcation toolset [for the licensing].

          That error message says the signature-file cannot be read.
          You may have changed your computer's name, which invalidates it.
          It suggests you open the signature-file's folder and delete it.
          After a restart a new signature file is made to suit the current setup.
          The validate your license[s]...

          Note that errors like this can also occur if your computer's name contains non-ASCII characters - going against the advise of Windows.
          I suspect that you are Chinese - so have you got any special-characters in your computer-name ?
          This can break licensing setups like this...
          Try renaming your computer following these rules...

          A-Za-z0-9 - are OK

          The following are not OK...

          period (.)
          backslash (\)
          forward slash (/)
          colon (:)
          asterisk (*)
          question mark (?)
          quotation mark (")
          less than sign (<)
          greater than sign (>)
          vertical bar (|)

          And ay other special characters or non-ASCII foreign alphabet letters will also cause issues,

          TIG

          1 條回覆 最後回覆 回覆 引用 1
          • noorhalimmahatN 離線
            noorhalimmahat
            最後由 編輯

            Hi Fredo. is this licences work for sketchup Pro2018?

            TIGT 1 條回覆 最後回覆 回覆 引用 0
            • A 離線
              alexkhaterfredrik
              最後由 編輯

              why do i keep getting ERROR_A0C Computer mismatch?!

              Rich O BrienR 1 條回覆 最後回覆 回覆 引用 1
              • Rich O BrienR 離線
                Rich O Brien Moderator @alexkhaterfredrik
                最後由 編輯

                @alexkhaterfredrik said in SCFLicense: Extension Licensing on Sketchucation:

                why do i keep getting ERROR_A0C Computer mismatch?!

                Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

                You either renamed your device or copied license files from device to device

                Run the command above so we can see your setup

                Download the free D'oh Book for SketchUp 📖

                1 條回覆 最後回覆 回覆 引用 0
                • A 離線
                  analuiizaa
                  最後由 編輯

                  Someone can help me with this?? my licese does not work!!!!

                  Rich O BrienR 1 條回覆 最後回覆 回覆 引用 0
                  • Rich O BrienR 離線
                    Rich O Brien Moderator @analuiizaa
                    最後由 編輯

                    @analuiizaa Sure, please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command and copy/paste the text into your reply.

                    Or share the error messages you are encountering.

                    Download the free D'oh Book for SketchUp 📖

                    1 條回覆 最後回覆 回覆 引用 0
                    • D 離線
                      djcregan
                      最後由 編輯

                      HI
                      I have sketchup 24 and a Fredoscale perpetual licence, after getting a message saying my trial was up I tried loading my licence, however it wont let me a nd say "Error in the License Validation Response from Sketchucation: License seats exceeded"

                      I recently replaced my old work computer but I cant see how I can release the licence for it. Please help

                      Rich O BrienR 1 條回覆 最後回覆 回覆 引用 0
                      • Rich O BrienR 離線
                        Rich O Brien Moderator @djcregan
                        最後由 編輯

                        @djcregan said in SCFLicense: Extension Licensing on Sketchucation:

                        "Error in the License Validation Response from Sketchucation: License seats exceeded"

                        You can manage seats at https://sketchucation.com/webshop/my-licences.php

                        Download the free D'oh Book for SketchUp 📖

                        D 1 條回覆 最後回覆 回覆 引用 0
                        • TIGT 離線
                          TIG Moderator @noorhalimmahat
                          最後由 編輯

                          @noorhalimmahat
                          Yes, but you need to install [and the restart] using the latest versions of the extension[s], LibFredo6 and the SketchUcation tools [for the licensing]...

                          TIG

                          1 條回覆 最後回覆 回覆 引用 0
                          • D 離線
                            djcregan @Rich O Brien
                            最後由 編輯

                            Yes
                            I fully understand this
                            I have Removed the plugin, reinstalled it, even removed and reinstalled Libfredo. I think I will just buy it again as its costing me more the 15 dollars to f.. about trying to sort. Annoying though.

                            Rich O BrienR 1 條回覆 最後回覆 回覆 引用 0
                            • Rich O BrienR 離線
                              Rich O Brien Moderator @djcregan
                              最後由 編輯

                              @djcregan said in SCFLicense: Extension Licensing on Sketchucation:

                              Yes
                              I fully understand this
                              I have Removed the plugin, reinstalled it, even removed and reinstalled Libfredo. I think I will just buy it again as its costing me more the 15 dollars to f.. about trying to sort. Annoying though.

                              Send me an email at support@sketchucation.com and we'll walk you through it.

                              There's no need to repurchase that's wasting money if the fix is relatively easy.

                              Download the free D'oh Book for SketchUp 📖

                              1 條回覆 最後回覆 回覆 引用 0
                              • K 離線
                                khan1986 Newcomers
                                最後由 編輯

                                hello i got my license file but when i activate it . it show communication error with sketchucation.

                                Rich O BrienR 1 條回覆 最後回覆 回覆 引用 0
                                • Rich O BrienR 離線
                                  Rich O Brien Moderator @khan1986
                                  最後由 編輯

                                  @khan1986 said in SCFLicense: Extension Licensing on Sketchucation:

                                  hello i got my license file but when i activate it . it show communication error with sketchucation.

                                  We replied to your email earlier regarding this. Server communication errors are client side. Most likely a strict network policy, firewall or admin privileges are the root cause.

                                  We refunded your purchase and disabled your license per your request via email.

                                  Download the free D'oh Book for SketchUp 📖

                                  1 條回覆 最後回覆 回覆 引用 0
                                  • J 離線
                                    junphuc17945 @TIG
                                    最後由 編輯

                                    @TIG my old pc, not installed new Fredo version, so i can not release license

                                    TIGT 1 條回覆 最後回覆 回覆 引用 0
                                    • TIGT 離線
                                      TIG Moderator @junphuc17945
                                      最後由 編輯

                                      @junphuc17945
                                      As Rich explained in the post just before yours...
                                      Send an email at support@sketchucation.com and he'll walk you through fixing it.

                                      TIG

                                      1 條回覆 最後回覆 回覆 引用 0
                                      • L 離線
                                        Lprawita Newcomers
                                        最後由 編輯

                                        I just bought the $50 license and I tried to activate it.
                                        I got an error message like this:
                                        Screenshot 2024-10-11 145853.png

                                        Rich O BrienR 1 條回覆 最後回覆 回覆 引用 0
                                        • Rich O BrienR 離線
                                          Rich O Brien Moderator @Lprawita
                                          最後由 編輯

                                          @Lprawita

                                          That is your network blocking access to our server.

                                          Please whitelist *.sketchucation.com or activate on a less strict network

                                          Download the free D'oh Book for SketchUp 📖

                                          D 1 條回覆 最後回覆 回覆 引用 0
                                          • D 離線
                                            dhcu321 Newcomers @Rich O Brien
                                            最後由 編輯

                                            @Rich-O-Brien

                                            Hello, I really need your help.
                                            First of all, I'm sorry that i'm not good at english.

                                            I have two problems.

                                            The first one is that Joint Push Pull License ID 165592; is not cancelled.
                                            Can you release it?

                                            The second one is to register for a license on a new PC, but I got an A04 error code.
                                            How can I fix it?

                                            Thank you.

                                            Rich O BrienR 1 條回覆 最後回覆 回覆 引用 0
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