SCFLicense: Extension Licensing on Sketchucation

[MateusArq2024]

@Rich-O-Brien thank you!

[QZHOU]

Hello,

what is the problem of my license, I have try many times.

[TIG]

@QZHOU

You need to install the latest versions of the extension, LibFredo6 and the SketchUcation toolset [for the licensing].

That error message says the signature-file cannot be read.
You may have changed your computer's name, which invalidates it.
It suggests you open the signature-file's folder and delete it.
After a restart a new signature file is made to suit the current setup.
The validate your license[s]...

Note that errors like this can also occur if your computer's name contains non-ASCII characters - going against the advise of Windows.
I suspect that you are Chinese - so have you got any special-characters in your computer-name ?
This can break licensing setups like this...
Try renaming your computer following these rules...

A-Za-z0-9 - are OK

The following are not OK...

period (.)
backslash (\)
forward slash (/)
colon (:)
asterisk (*)
question mark (?)
quotation mark (")
less than sign (<)
greater than sign (>)
vertical bar (|)
And ay other special characters or non-ASCII foreign alphabet letters will also cause issues,

[noorhalimmahat]

Hi Fredo. is this licences work for sketchup Pro2018?

[alexkhaterfredrik]

why do i keep getting ERROR_A0C Computer mismatch?!

[Rich O Brien]

@alexkhaterfredrik said in SCFLicense: Extension Licensing on Sketchucation:

why do i keep getting ERROR_A0C Computer mismatch?!

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

You either renamed your device or copied license files from device to device

Run the command above so we can see your setup

[analuiizaa]

Someone can help me with this?? my licese does not work!!!!

[Rich O Brien]

@analuiizaa Sure, please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command and copy/paste the text into your reply.

Or share the error messages you are encountering.

[djcregan]

HI
I have sketchup 24 and a Fredoscale perpetual licence, after getting a message saying my trial was up I tried loading my licence, however it wont let me a nd say "Error in the License Validation Response from Sketchucation: License seats exceeded"

I recently replaced my old work computer but I cant see how I can release the licence for it. Please help

[Rich O Brien]

@djcregan said in SCFLicense: Extension Licensing on Sketchucation:

"Error in the License Validation Response from Sketchucation: License seats exceeded"

You can manage seats at https://sketchucation.com/webshop/my-licences.php

[TIG]

@noorhalimmahat
Yes, but you need to install [and the restart] using the latest versions of the extension[s], LibFredo6 and the SketchUcation tools [for the licensing]...

[djcregan]

Yes
I fully understand this
I have Removed the plugin, reinstalled it, even removed and reinstalled Libfredo. I think I will just buy it again as its costing me more the 15 dollars to f.. about trying to sort. Annoying though.

[Rich O Brien]

@djcregan said in SCFLicense: Extension Licensing on Sketchucation:

Yes
I fully understand this
I have Removed the plugin, reinstalled it, even removed and reinstalled Libfredo. I think I will just buy it again as its costing me more the 15 dollars to f.. about trying to sort. Annoying though.

Send me an email at support@sketchucation.com and we'll walk you through it.

There's no need to repurchase that's wasting money if the fix is relatively easy.

[khan1986]

hello i got my license file but when i activate it . it show communication error with sketchucation.

[Rich O Brien]

@khan1986 said in SCFLicense: Extension Licensing on Sketchucation:

hello i got my license file but when i activate it . it show communication error with sketchucation.

We replied to your email earlier regarding this. Server communication errors are client side. Most likely a strict network policy, firewall or admin privileges are the root cause.

We refunded your purchase and disabled your license per your request via email.

[junphuc17945]

@TIG my old pc, not installed new Fredo version, so i can not release license

[TIG]

@junphuc17945
As Rich explained in the post just before yours...
Send an email at support@sketchucation.com and he'll walk you through fixing it.

[Lprawita]

I just bought the $50 license and I tried to activate it.
I got an error message like this:

[Rich O Brien]

@Lprawita

That is your network blocking access to our server.

Please whitelist *.sketchucation.com or activate on a less strict network

[dhcu321]

@Rich-O-Brien

Hello, I really need your help.
First of all, I'm sorry that i'm not good at english.

I have two problems.

The first one is that Joint Push Pull License ID 165592; is not cancelled.
Can you release it?

The second one is to register for a license on a new PC, but I got an A04 error code.
How can I fix it?

Thank you.