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    SCFLicense: Extension Licensing on Sketchucation

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    • Rich O BrienR Online
      Rich O Brien Moderator @da800429
      last edited by

      @da800429 you can email support@sketchucation.com or you can provide here.

      You have yet to provide us info. What happens if you license an extension using your license file/s at https://sketchucation.com/webshop/my-licences.php ?

      @da800429 said in SCFLicense: Extension Licensing on Sketchucation:

      Why does everyone have to have problems after updating?

      If you can't get it to work then we can refund but I would like an answer to my query above.

      Download the free D'oh Book for SketchUp πŸ“–

      D 1 Reply Last reply Reply Quote 0
      • Rich O BrienR Online
        Rich O Brien Moderator @antoniopedromolinari
        last edited by

        @antoniopedromolinari said in SCFLicense: Extension Licensing on Sketchucation:

        Cant find where to instal the latest version of "Sketchucation Store Extension"
        When I click, it takes me nowhere I can find the "download" button.

        Link Preview Image
        ExtensionStore | SketchUcation

        3D SketchUp Community for Design and Engineering Professionals.

        favicon

        (sketchucation.com)

        Download the free D'oh Book for SketchUp πŸ“–

        1 Reply Last reply Reply Quote 0
        • D Offline
          da800429 Newcomers @Rich O Brien
          last edited by

          @Rich-O-Brien
          I don't want a refund
          I just want to solve the problem with you
          I sent the video to support@sketchucation.com

          Rich O BrienR 1 Reply Last reply Reply Quote 1
          • Rich O BrienR Online
            Rich O Brien Moderator @da800429
            last edited by

            @da800429 I replied via email. But for others I'll post here.

            The error was a communication issue with our server. This occurs when either the network environment your device is connected has strict rules or you are running some piece of software that detects something with SketchUp is trying to connect to a server.

            The remedy is to whitelist our server by either using the following address

            *.sketchucation.com

            Or using our IP addresses

            178.63.47.155
            144.76.69.227

            Download the free D'oh Book for SketchUp πŸ“–

            D 1 Reply Last reply Reply Quote 0
            • D Offline
              da800429 Newcomers @Rich O Brien
              last edited by da800429

              @Rich-O-Brien
              My network uses WIFI. I turned off the firewall and couldn't add the license normally.
              I don't know how to join the whitelist, can you teach me?

              Rich O BrienR 1 Reply Last reply Reply Quote 0
              • Rich O BrienR Online
                Rich O Brien Moderator @da800429
                last edited by

                @da800429 It is likely there is hardware or software running protective measures that see the licensing system as a threat.

                Your other option is to tether your device to your phone's network and try that.

                For whitelisting if you are running Defender you could try adding a custom rule

                https://answers.microsoft.com/en-us/windows/forum/all/add-ip-address-and-url-to-windows-defender/5a96cd4c-aa36-414d-aa7a-2d14b6a6dc79

                Have you tried repairing your SketchUp install?

                Just a moment...

                favicon

                (help.sketchup.com)

                In some instances that may cause the error.

                If none of the above fix it then we will refund.

                Download the free D'oh Book for SketchUp πŸ“–

                L 1 Reply Last reply Reply Quote 0
                • L Offline
                  LOAR @Rich O Brien
                  last edited by

                  @Rich-O-Brien @da800429 I had this same error, which was quite frustrating for a while. Eventually I closed all the sketchup windows I had open and only opened one model. Then the validation worked. So maybe it's something to do with multiple models being open that gets in the way of validation? Hope this helps

                  1 Reply Last reply Reply Quote 0
                  • V Offline
                    vitalisvitalis Newcomers
                    last edited by

                    hi,I just brought a fredo scaLE but bit aasks for license,what to do?

                    Rich O BrienR 1 Reply Last reply Reply Quote 0
                    • Rich O BrienR Online
                      Rich O Brien Moderator @vitalisvitalis
                      last edited by

                      @vitalisvitalis said in SCFLicense: Extension Licensing on Sketchucation:

                      hi,I just brought a fredo scaLE but bit aasks for license,what to do?

                      Following activation guide https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

                      Download the free D'oh Book for SketchUp πŸ“–

                      1 Reply Last reply Reply Quote 0
                      • G Offline
                        g_petinati
                        last edited by

                        Hi Fredo. I'm having an issue with my FREDO CORNER license.

                        I get the message that "License Seats Exceeded".

                        I reinstalled Sketchup, and did not release the license from the old installation. Is there a way to correct this issue?

                        Thank you.

                        1 Reply Last reply Reply Quote 0
                        • L Offline
                          labaruss
                          last edited by

                          Hi Fredo and others. Since I change the name of my computer the license fail of your tools. What shuld I do ? Thank you.

                          fredo6F 1 Reply Last reply Reply Quote 0
                          • L Offline
                            labaruss
                            last edited by

                            This post is deleted!
                            1 Reply Last reply Reply Quote 0
                            • fredo6F Offline
                              fredo6 @labaruss
                              last edited by

                              @labaruss
                              You can manage your licenses at this page, My Licenses at Sketchucation.

                              1 Reply Last reply Reply Quote 0
                              • T Offline
                                titty456
                                last edited by

                                @Rich-O-Brien
                                I have purchased curviloft, but I encounter a problem with A04. How to solve it?

                                Fredo6 Plugins Information on 2024-05-03 18:38:51 +0800

                                • Platform: x64-mswin64_140 - Ruby: 2.7.2
                                • Sketchup: 23.0.397
                                • LibFredo6: v14.3d
                                • LibFredo6 Binary loaded
                                • Sketchucation ExtensionStore: 4.4.1
                                • SCFLicense: v6.4a - 74
                                • Fredo6 Plugins

                                  Curviloft v1.9b
                                  JointPushPull v4.4e

                                • SCFLicense directory present

                                  Signature File: 2024-05-03 18:31:59 +0800

                                TIGT 1 Reply Last reply Reply Quote 0
                                • TIGT Offline
                                  TIG Moderator @titty456
                                  last edited by TIG

                                  @titty456

                                  An A04 error means it can't decode the signature file.
                                  Have you tried deleting that file and redoing it again ?
                                  Do you have any non-ASCII characters in your computer's user-name ?

                                  In case it's a permissions issue have you installed SketchUp properly ?

                                  You can 'Repair' it thus...
                                  Log out of SketchUp.
                                  Find the installer's exe file - usually in your Downloads folder.
                                  Select the exe file's icon, right-click > context-menu > Run as administrator.
                                  When prompted choose 'Repair'.
                                  Reboot your computer and retry SketchUp.
                                  Installing a complex app by double-clicking its icon is not the same - even if you are an admin.
                                  Doing that can lead to all kinds of unpredictable issues - often relating to reading/writing files...

                                  TIG

                                  1 Reply Last reply Reply Quote 0
                                  • T Offline
                                    titty456
                                    last edited by

                                    @TIG Thank you for your help!
                                    My problem solved because my computer's name have non-ASCII characters.
                                    thank you!

                                    1 Reply Last reply Reply Quote 0
                                    • A Offline
                                      arkxell
                                      last edited by

                                      Hello. I changed the name of my computer and now I can't use the paid plugins. And the problem is that I no longer remember the original name of the PC. How should I proceed?

                                      fredo6F 1 Reply Last reply Reply Quote 0
                                      • fredo6F Offline
                                        fredo6 @arkxell
                                        last edited by

                                        @arkxell

                                        The best is to go to your My Licenses on Sketchucation page (just sign in) and release the licenses.

                                        If the release seat button is not available, then tell me.

                                        1 Reply Last reply Reply Quote 0
                                        • X Offline
                                          xxetq Newcomers
                                          last edited by

                                          This post is deleted!
                                          1 Reply Last reply Reply Quote 0
                                          • M Offline
                                            manoukkuijper Newcomers
                                            last edited by

                                            I just bought it, why isn't it working?

                                            TIGT 1 Reply Last reply Reply Quote 0
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