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SCFLicense: Extension Licensing on Sketchucation

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  • R Offline
    Rich O Brien Moderator @da800429
    last edited by 15 Apr 2024, 13:22

    @da800429 I replied via email. But for others I'll post here.

    The error was a communication issue with our server. This occurs when either the network environment your device is connected has strict rules or you are running some piece of software that detects something with SketchUp is trying to connect to a server.

    The remedy is to whitelist our server by either using the following address

    *.sketchucation.com

    Or using our IP addresses

    178.63.47.155
    144.76.69.227

    Download the free D'oh Book for SketchUp 📖

    D 1 Reply Last reply 15 Apr 2024, 14:00 Reply Quote 0
    • D Offline
      da800429 Newcomers @Rich O Brien
      last edited by da800429 15 Apr 2024, 14:00

      @Rich-O-Brien
      My network uses WIFI. I turned off the firewall and couldn't add the license normally.
      I don't know how to join the whitelist, can you teach me?

      R 1 Reply Last reply 15 Apr 2024, 14:18 Reply Quote 0
      • R Offline
        Rich O Brien Moderator @da800429
        last edited by 15 Apr 2024, 14:18

        @da800429 It is likely there is hardware or software running protective measures that see the licensing system as a threat.

        Your other option is to tether your device to your phone's network and try that.

        For whitelisting if you are running Defender you could try adding a custom rule

        https://answers.microsoft.com/en-us/windows/forum/all/add-ip-address-and-url-to-windows-defender/5a96cd4c-aa36-414d-aa7a-2d14b6a6dc79

        Have you tried repairing your SketchUp install?

        Just a moment...

        favicon

        (help.sketchup.com)

        In some instances that may cause the error.

        If none of the above fix it then we will refund.

        Download the free D'oh Book for SketchUp 📖

        L 1 Reply Last reply 16 Apr 2024, 15:20 Reply Quote 0
        • L Offline
          LOAR @Rich O Brien
          last edited by 16 Apr 2024, 15:20

          @Rich-O-Brien @da800429 I had this same error, which was quite frustrating for a while. Eventually I closed all the sketchup windows I had open and only opened one model. Then the validation worked. So maybe it's something to do with multiple models being open that gets in the way of validation? Hope this helps

          1 Reply Last reply Reply Quote 0
          • V Offline
            vitalisvitalis Newcomers
            last edited by 18 Apr 2024, 16:07

            hi,I just brought a fredo scaLE but bit aasks for license,what to do?

            R 1 Reply Last reply 18 Apr 2024, 16:48 Reply Quote 0
            • R Offline
              Rich O Brien Moderator @vitalisvitalis
              last edited by 18 Apr 2024, 16:48

              @vitalisvitalis said in SCFLicense: Extension Licensing on Sketchucation:

              hi,I just brought a fredo scaLE but bit aasks for license,what to do?

              Following activation guide https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

              Download the free D'oh Book for SketchUp 📖

              1 Reply Last reply Reply Quote 0
              • G Offline
                g_petinati
                last edited by 25 Apr 2024, 18:13

                Hi Fredo. I'm having an issue with my FREDO CORNER license.

                I get the message that "License Seats Exceeded".

                I reinstalled Sketchup, and did not release the license from the old installation. Is there a way to correct this issue?

                Thank you.

                1 Reply Last reply Reply Quote 0
                • L Offline
                  labaruss
                  last edited by 28 Apr 2024, 18:11

                  Hi Fredo and others. Since I change the name of my computer the license fail of your tools. What shuld I do ? Thank you.

                  F 1 Reply Last reply 29 Apr 2024, 05:27 Reply Quote 0
                  • L Offline
                    labaruss
                    last edited by 28 Apr 2024, 18:13

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • F Offline
                      fredo6 @labaruss
                      last edited by 29 Apr 2024, 05:27

                      @labaruss
                      You can manage your licenses at this page, My Licenses at Sketchucation.

                      1 Reply Last reply Reply Quote 0
                      • T Offline
                        titty456
                        last edited by 3 May 2024, 10:42

                        @Rich-O-Brien
                        I have purchased curviloft, but I encounter a problem with A04. How to solve it?

                        Fredo6 Plugins Information on 2024-05-03 18:38:51 +0800

                        • Platform: x64-mswin64_140 - Ruby: 2.7.2
                        • Sketchup: 23.0.397
                        • LibFredo6: v14.3d
                        • LibFredo6 Binary loaded
                        • Sketchucation ExtensionStore: 4.4.1
                        • SCFLicense: v6.4a - 74
                        • Fredo6 Plugins

                          Curviloft v1.9b
                          JointPushPull v4.4e

                        • SCFLicense directory present

                          Signature File: 2024-05-03 18:31:59 +0800

                        TIGT 1 Reply Last reply 3 May 2024, 12:36 Reply Quote 0
                        • TIGT Offline
                          TIG Moderator @titty456
                          last edited by TIG 5 May 2024, 15:01 3 May 2024, 12:36

                          @titty456

                          An A04 error means it can't decode the signature file.
                          Have you tried deleting that file and redoing it again ?
                          Do you have any non-ASCII characters in your computer's user-name ?

                          In case it's a permissions issue have you installed SketchUp properly ?

                          You can 'Repair' it thus...
                          Log out of SketchUp.
                          Find the installer's exe file - usually in your Downloads folder.
                          Select the exe file's icon, right-click > context-menu > Run as administrator.
                          When prompted choose 'Repair'.
                          Reboot your computer and retry SketchUp.
                          Installing a complex app by double-clicking its icon is not the same - even if you are an admin.
                          Doing that can lead to all kinds of unpredictable issues - often relating to reading/writing files...

                          TIG

                          1 Reply Last reply Reply Quote 0
                          • T Offline
                            titty456
                            last edited by 5 May 2024, 13:53

                            @TIG Thank you for your help!
                            My problem solved because my computer's name have non-ASCII characters.
                            thank you!

                            1 Reply Last reply Reply Quote 0
                            • A Offline
                              arkxell
                              last edited by 6 May 2024, 15:39

                              Hello. I changed the name of my computer and now I can't use the paid plugins. And the problem is that I no longer remember the original name of the PC. How should I proceed?

                              F 1 Reply Last reply 7 May 2024, 08:42 Reply Quote 0
                              • F Offline
                                fredo6 @arkxell
                                last edited by 7 May 2024, 08:42

                                @arkxell

                                The best is to go to your My Licenses on Sketchucation page (just sign in) and release the licenses.

                                If the release seat button is not available, then tell me.

                                1 Reply Last reply Reply Quote 0
                                • X Offline
                                  xxetq Newcomers
                                  last edited by 9 May 2024, 04:08

                                  This post is deleted!
                                  1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    manoukkuijper Newcomers
                                    last edited by 19 May 2024, 13:42

                                    I just bought it, why isn't it working?

                                    TIGT 1 Reply Last reply 19 May 2024, 15:20 Reply Quote 0
                                    • TIGT Offline
                                      TIG Moderator @manoukkuijper
                                      last edited by 19 May 2024, 15:20

                                      @manoukkuijper

                                      You need to help us a bit more than this...
                                      You just bought what ?
                                      Let's assume it's a Fredo6 extension ??
                                      Have you downloaded/installed 'it' ?
                                      Have you downloaded/installed the latest LibFredo6, which it also needs ?
                                      Have you installed the SketchUcation Tools which will work the licensing code ?
                                      Have you restarted your computer to sync everything ?
                                      Have you read and understood the guidance for buying and saving your license file[s] onto your computer ?
                                      Have you tried to validate that license for the extension in it's submenu item under the Tools menu ?

                                      There's a lot you haven't told us...
                                      Please help us to help you...

                                      TIG

                                      1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        shamsa_amir @Gus R
                                        last edited by 27 May 2024, 14:08

                                        @Gus-R said in SCFLicense: Extension Licensing on Sketchucation:

                                        this morn

                                        hello , how can i get fredo ?

                                        TIGT 1 Reply Last reply 27 May 2024, 15:11 Reply Quote 0
                                        • TIGT Offline
                                          TIG Moderator @shamsa_amir
                                          last edited by 27 May 2024, 15:11

                                          @shamsa_amir

                                          Fredo what ?
                                          Help us to help you.
                                          You can download Fredo's extensions from our PluginStore [Ruby icon in the top bar]
                                          Most of them will also need his FredoLib6 installing to work properly.
                                          After the installation of the downloaded RBZ files [using the native Extension Installer] you need to restart SketchUp to sync things.
                                          BUT you will also need the SketchUcation Toolset from the PluginStore installing to manage the licensing.
                                          As a beneficial side effect of having the SketchUcation Toolset installed, you can then use its ExtensionStore³ dialog to Auto-Install extensions without the download of the RBZ file...
                                          This has additional benefits, such as Update reminders and Plugin Management dialogs...

                                          TIG

                                          1 Reply Last reply Reply Quote 0
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