SCFLicense: Extension Licensing on Sketchucation

[da800429]

@Rich-O-Brien
I don't want a refund
I just want to solve the problem with you
I sent the video to support@sketchucation.com

[Rich O Brien]

@da800429 I replied via email. But for others I'll post here.

The error was a communication issue with our server. This occurs when either the network environment your device is connected has strict rules or you are running some piece of software that detects something with SketchUp is trying to connect to a server.

The remedy is to whitelist our server by either using the following address

*.sketchucation.com

Or using our IP addresses

178.63.47.155
144.76.69.227

[da800429]

@Rich-O-Brien
My network uses WIFI. I turned off the firewall and couldn't add the license normally.
I don't know how to join the whitelist, can you teach me?

[Rich O Brien]

@da800429 It is likely there is hardware or software running protective measures that see the licensing system as a threat.

Your other option is to tether your device to your phone's network and try that.

For whitelisting if you are running Defender you could try adding a custom rule

https://answers.microsoft.com/en-us/windows/forum/all/add-ip-address-and-url-to-windows-defender/5a96cd4c-aa36-414d-aa7a-2d14b6a6dc79

Have you tried repairing your SketchUp install?

Attention Required! | Cloudflare

(help.sketchup.com)

In some instances that may cause the error.

If none of the above fix it then we will refund.

[LOAR]

@Rich-O-Brien @da800429 I had this same error, which was quite frustrating for a while. Eventually I closed all the sketchup windows I had open and only opened one model. Then the validation worked. So maybe it's something to do with multiple models being open that gets in the way of validation? Hope this helps

[vitalisvitalis]

hi,I just brought a fredo scaLE but bit aasks for license,what to do?

[Rich O Brien]

@vitalisvitalis said in SCFLicense: Extension Licensing on Sketchucation:

hi,I just brought a fredo scaLE but bit aasks for license,what to do?

Following activation guide https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

[g_petinati]

Hi Fredo. I'm having an issue with my FREDO CORNER license.

I get the message that "License Seats Exceeded".

I reinstalled Sketchup, and did not release the license from the old installation. Is there a way to correct this issue?

Thank you.

[labaruss]

Hi Fredo and others. Since I change the name of my computer the license fail of your tools. What shuld I do ? Thank you.

[labaruss]

This post is deleted!

[fredo6]

@labaruss
You can manage your licenses at this page, My Licenses at Sketchucation.

[titty456]

@Rich-O-Brien
I have purchased curviloft, but I encounter a problem with A04. How to solve it?

Fredo6 Plugins Information on 2024-05-03 18:38:51 +0800

• Platform: x64-mswin64_140 - Ruby: 2.7.2
• Sketchup: 23.0.397
• LibFredo6: v14.3d
• LibFredo6 Binary loaded
• Sketchucation ExtensionStore: 4.4.1
• SCFLicense: v6.4a - 74
• Fredo6 Plugins

  Curviloft v1.9b
  JointPushPull v4.4e

• SCFLicense directory present

  Signature File: 2024-05-03 18:31:59 +0800

[TIG]

@titty456

An A04 error means it can't decode the signature file.
Have you tried deleting that file and redoing it again ?
Do you have any non-ASCII characters in your computer's user-name ?

In case it's a permissions issue have you installed SketchUp properly ?

You can 'Repair' it thus...
Log out of SketchUp.
Find the installer's exe file - usually in your Downloads folder.
Select the exe file's icon, right-click > context-menu > Run as administrator.
When prompted choose 'Repair'.
Reboot your computer and retry SketchUp.
Installing a complex app by double-clicking its icon is not the same - even if you are an admin.
Doing that can lead to all kinds of unpredictable issues - often relating to reading/writing files...

[titty456]

@TIG Thank you for your help！
My problem solved because my computer's name have non-ASCII characters.
thank you！

[arkxell]

Hello. I changed the name of my computer and now I can't use the paid plugins. And the problem is that I no longer remember the original name of the PC. How should I proceed?

[fredo6]

@arkxell

The best is to go to your My Licenses on Sketchucation page (just sign in) and release the licenses.

If the release seat button is not available, then tell me.

[xxetq]

This post is deleted!

[manoukkuijper]

I just bought it, why isn't it working?

[TIG]

@manoukkuijper

You need to help us a bit more than this...
You just bought what ?
Let's assume it's a Fredo6 extension ??
Have you downloaded/installed 'it' ?
Have you downloaded/installed the latest LibFredo6, which it also needs ?
Have you installed the SketchUcation Tools which will work the licensing code ?
Have you restarted your computer to sync everything ?
Have you read and understood the guidance for buying and saving your license file[s] onto your computer ?
Have you tried to validate that license for the extension in it's submenu item under the Tools menu ?

There's a lot you haven't told us...
Please help us to help you...

[shamsa_amir]

@Gus-R said in SCFLicense: Extension Licensing on Sketchucation:

this morn

hello , how can i get fredo ?