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    SCFLicense: Extension Licensing on Sketchucation

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    • N Offline
      numerobis
      last edited by

      @rich o brien said:

      After activating you can work offline. The extension can ping periodically. Periodically would be once every ~4 weeks it phones home to see that your still good.

      Thanks for your answer, Rich. So is this something that has been changed recently, as TIG said? Or is it the same situation as is always was? The reason for this question is, that it had been mentioned before that it would be 4 weeks, but my own experience was that it worked only for 5 or 7 days.

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      • Rich O BrienR Online
        Rich O Brien Moderator
        last edited by

        @numerobis said:

        Thanks for your answer, Rich. So is this something that has been changed recently, as TIG said? Or is it the same situation as is always was? The reason for this question is, that it had been mentioned before that it would be 4 weeks, but my own experience was that it worked only for 5 or 7 days.

        It was originally ~14days but it was stretched to ~28days when further improvements to the licensing occurred with Sketchucation Tools 4.3+. I can't give precise dates of when it changed to be honest. I'm running different versions of both Sketchucation Tools and Libfredo to test upcoming features I simply forget what changes and when. 😳

        Also the licensing system, and Sketchucation Tools before 4.3, was incredibly hard to support. Our support inbox was a stream of license errors reports and deactivations etc...

        So our intent is to constantly evolve the license system for the user and offer flexibility. Not trap them to devices or online states. We want user to manage every aspect themselves.

        You can't completely escape an online check because that is the nature of licensing but we do aim to minimise the need. Its not perfect but we are slowly getting there.

        Does that answers your queries?

        Download the free D'oh Book for SketchUp 📖

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        • fredo6F Offline
          fredo6
          last edited by

          Within 4 weeks, the licensing makes randomly 4 attempts to check the license online. If none of them can go through, then you need to revalidate online.

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          • N Offline
            numerobis
            last edited by

            @fredo6 said:

            Within 4 weeks, the licensing makes randomly 4 attempts to check the license online. If none of them can go through, then you need to revalidate online.

            Thanks for the clarification. So it can be 4 weeks or anything before? Has it always been like this? Because i had to reactivate every 5 or 7 days the last time i tried it.

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            • R Offline
              raksiw
              last edited by

              hey i bought fredo join push tool and it said that there's an error in generation in geometry.. what should i do

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              • fredo6F Offline
                fredo6
                last edited by

                @raksiw said:

                hey i bought fredo join push tool and it said that there's an error in generation in geometry.. what should i do

                First, this is not related to Licensing. So better post in the JPP thread in this forum.

                Errors in the generation of geometry are related to your model.
                The best is to

                • Post or PM the model
                • Post the content of the Pink dialog where you see the error (there is an export as txt button.
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                • M Offline
                  Momotaro45
                  last edited by

                  How can i fix this ?


                  How can i fix this ?

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                  • Rich O BrienR Online
                    Rich O Brien Moderator
                    last edited by

                    Your licensing version is outdated. Please updated Sketchucation Tools and Libfredo

                    https://sketchucation.com/plugin/696-sketchucationtools
                    https://sketchucation.com/pluginstore?pln=LibFredo6

                    We are also performing server maintenance currently but that will be restored shortly.

                    Download the free D'oh Book for SketchUp 📖

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                    • J Offline
                      jennnyjiho
                      last edited by

                      I purchased the license however it says there is an error in validating License. How should I solve this problem?


                      화면 캡처 2024-01-12 135325.png

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                      • TIGT Offline
                        TIG Moderator
                        last edited by

                        Install the latest version of the SketchUcation Toolset.
                        It includes a much newer version of the Licensing system.
                        Also ensure you have the latest LibFredo6 and any extensions installed.
                        Restart SketchUp after the installation[s].
                        Then try validating a license...

                        TIG

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                        • J Offline
                          jfussa19
                          last edited by

                          Hi.

                          My user name is jfussa19.

                          I got my full fredo 6 license, however I Have not been able to validate it on my sketchup. I got this screen and then in the explorer I don't find the SCF License. It happens with the whole plugins I got purchased.
                          Can you help me with this?

                          Thanks


                          unnamed (1).png


                          unnamed.png

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                          • fredo6F Offline
                            fredo6
                            last edited by

                            Could you do what is suggested in the message box and advise if this fixes the issue.

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                            • T Offline
                              tenrev
                              last edited by

                              Good morning

                              can you tell me if there is a way to reset your licenses
                              I no longer have access to two of my old PCs which are out of order, so I have 4 Fredo6 licenses where the 3 seats are used, I would like to reset everything and be able to reactivate the seats on other PCs
                              I saw the question asked by others but no answer?

                              thank you for your reply


                              Capture d'écran 2024-01-22 144129.png

                              biblio3d forum sketchup - artlantis - piranesi
                              http://www.biblio3d.com

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                              • Rich O BrienR Online
                                Rich O Brien Moderator
                                last edited by

                                @tenrev said:

                                I would like to reset everything and be able to reactivate the seats on other PCs

                                Please check https://sketchucation.com/webshop/my-licences.php

                                All cureent and future devices will need Sketchucation Tools 4.3.1 installed. This will allow you to manage seat releasing yourself going forward

                                Download the free D'oh Book for SketchUp 📖

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                                • T Offline
                                  tenrev
                                  last edited by

                                  @rich o brien said:

                                  @tenrev said:

                                  I would like to reset everything and be able to reactivate the seats on other PCs

                                  Please check https://sketchucation.com/webshop/my-licences.php

                                  All cureent and future devices will need Sketchucation Tools 4.3.1 installed. This will allow you to manage seat releasing yourself going forward

                                  great thank you, I had just installed version 4.3.1 and I'm not going to restart sketchup sorry, the main thing now it works, thank you again for the quick response

                                  biblio3d forum sketchup - artlantis - piranesi
                                  http://www.biblio3d.com

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                                  • R Offline
                                    ramonbastos
                                    last edited by

                                    @unknownuser said:

                                    but I cant find the option to do that on https://sketchucation.com/webshop/my-licences.php like you mentioned

                                    If the device was activated using Sketchucation Tools < 4.3 then you won't see checkboxes at https://sketchucation.com/webshop/my-licences.php

                                    Go to the device and upgrade Sketchucation Tools

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                                    • J Offline
                                      jaroslavz
                                      last edited by

                                      Can you reset my 3 stucked seats, please? Thank you very much:

                                      fredo scale
                                      Seat ID: 99818; HW ID: ZB1653811604.0U; Date of activation: 21/05/2023

                                      Curviloft:
                                      Seat ID: 117152; HW ID: QW1685472429.0E; Date of activation: 28/08/2023
                                      Seat ID: 140165; HW ID: UH1651220680.0W; Date of activation: 10/01/2024

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                                      • fredo6F Offline
                                        fredo6
                                        last edited by

                                        @jaroslavz said:

                                        Can you reset my 3 stucked seats, please? Thank you very much:

                                        fredo scale
                                        Seat ID: 99818; HW ID: ZB1653811604.0U; Date of activation: 21/05/2023

                                        Curviloft:
                                        Seat ID: 117152; HW ID: QW1685472429.0E; Date of activation: 28/08/2023
                                        Seat ID: 140165; HW ID: UH1651220680.0W; Date of activation: 10/01/2024

                                        This is done now.

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                                        • S Offline
                                          sorin3dstudio
                                          last edited by

                                          Hello ,

                                          I have the same problem as many other users, I changed the computers name and now I cant use Fredo tools, I dont remember my former computer name and also I cant rename it because I have other programs installed...
                                          I need to understand if I have any option to fix this problem.
                                          Sorin


                                          screenc.jpg

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                                          • Rich O BrienR Online
                                            Rich O Brien Moderator
                                            last edited by

                                            @sorin3dstudio said:

                                            I need to understand if I have any option to fix this problem.
                                            Sorin

                                            Follow the advice in the alert.

                                            Close SketchUp
                                            Delete the SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt file at C:\Users\SomeName\AppData\Local\SCF Licenses

                                            Open SketchUp

                                            Try activating

                                            If that fails use the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu to open the console and copy/paste the text into your reply here

                                            Download the free D'oh Book for SketchUp 📖

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