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    ℹ️ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    SCFLicense: Extension Licensing on Sketchucation

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    • Rich O BrienR 離線
      Rich O Brien Moderator
      最後由 編輯

      @tampapowers said:

      You may want to consider what happens when a user that has a license has no internet connection or, in light of what happened earlier today, when sketchucation isn't available to respond to the request for license verification.

      On average our uptime is >98% which is good. 100% would be ideal but our uptime relies on the data centers operating at 100%. The data center relies on infrastructure to maintain 100%.

      So something as simple as a power outage can cause the server to go down. Abrupt shutdowns can corrupt databases which need manual intervention to reset.

      Not ideal but certainly a good experience for us encounter so we can look at future fallbacks.

      Download the free D'oh Book for SketchUp 📖

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      • W 離線
        WinaLT Newcomers
        最後由 編輯

        I have installed my apps on a new Laptop, but all my licenses are currently in use. Can you please release all the license seats for the licenses attached?

        1. ToolsOnSurface License
          VisuHole License
          Curvizard License
          TopoShaper License
          FredoScale License
          Curviloft License
          JointPushPull License
          RoundCorner License

        Licenses I need seats removed.

        1 條回覆 最後回覆 回覆 引用 0
        • A 離線
          Alizai
          最後由 編輯

          Hi Fredo, want to buy a bundle, just need clarification that the the license has to be renewed on yearly basis or its once for all.

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          • Rich O BrienR 離線
            Rich O Brien Moderator
            最後由 編輯

            @alizai said:

            Hi Fredo, want to buy a bundle, just need clarification that the the license has to be renewed on yearly basis or its once for all.

            It's perpetual. There's no ongoing charge.

            Download the free D'oh Book for SketchUp 📖

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            • N 離線
              ncldnslygn04
              最後由 編輯

              Hello, can someone help me? My sketchucation store is up to date, I also tried reinstalling the round corner but the license won't still activate and this keeps popping up.


              Screenshot 2023-10-31 121709.jpg

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              • Dave RD 離線
                Dave R
                最後由 編輯

                @ncldnslygn04 said:

                I also tried reinstalling the round corner but the license won't still activate and this keeps popping up.

                Did you try doing what the error message tells you to do?

                Etaoin Shrdlu

                %

                (THERE'S NO PLACE LIKE)

                G28 X0.0 Y0.0 Z0.0

                M30

                %

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                • R 離線
                  rtrowski Newcomers
                  最後由 編輯

                  My work uses a virtual system and as such, each new version is a "new seat". I'm unable to release the 3 seats I have, is there an Admin that can assist in releasing these?

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                  • J 離線
                    junphuc17945
                    最後由 編輯

                    Please help me reset my 3 stucked seats of fredo scale, thank you so much :
                    Seat ID: 27986; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                    Seat ID: 28447; HW ID: BR1622557468.0S; Date of activation: 08/04/2022
                    Seat ID: 29360; HW ID: TZ1622599474.0M; Date of activation: 13/04/2022

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                    • fredo6F 離線
                      fredo6
                      最後由 編輯

                      @junphuc17945 said:

                      Please help me reset my 3 stucked seats , thank you so much :
                      fredo scale
                      Seat ID: 27986; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                      Seat ID: 28447; HW ID: BR1622557468.0S; Date of activation: 08/04/2022
                      Seat ID: 29360; HW ID: TZ1622599474.0M; Date of activation: 13/04/2022
                      curvizard:
                      Seat ID: 27972; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                      Seat ID: 27984; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                      Seat ID: 32606; HW ID: BR1622557468.0S; Date of activation: 30/04/2022

                      This is done

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                      • E 離線
                        ella-garden
                        最後由 編輯

                        Already paid for TopoShaper twice and have not received a license. What to do?

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                        • Rich O BrienR 離線
                          Rich O Brien Moderator
                          最後由 編輯

                          @ella-garden said:

                          Already paid for TopoShaper twice and have not received a license. What to do?

                          We keep copies for you at https://sketchucation.com/webshop/my-licences.php

                          Download the free D'oh Book for SketchUp 📖

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                          • akynxsA 離線
                            akynxs
                            最後由 編輯

                            Hello! Good night everybody! All right with you?

                            A few weeks ago I requested support via email "support@sketchucation.com" to reset all my activations, as I had exceeded the usage limit. Unfortunately I couldn't get help there because the person who helped me was trying to teach me how to deactivate the license, the problem is that even deactivating the license before formatting the computers, it is not deactivating on the "My Licenses" website, it continues as if the machine was activated.

                            Could someone please remove all computers linked to my licenses so that I can activate and use the plug-ins on my machine?

                            My workflow on my college projects is:
                            Sketchup2022 (Educational) + V-Ray 5 (Educational)

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                            • Rich O BrienR 離線
                              Rich O Brien Moderator
                              最後由 編輯

                              @akynxs said:

                              Could someone please remove all computers linked to my licenses so that I can activate and use the plug-ins on my machine?

                              Please update your devices to Sketchucation Tools 4.3.1

                              Link Preview Image
                              ExtensionStore | SketchUcation

                              3D SketchUp Community for Design and Engineering Professionals.

                              favicon

                              (sketchucation.com)

                              This will enable online release at https://sketchucation.com/webshop/my-licences.php

                              Download the free D'oh Book for SketchUp 📖

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                              • akynxsA 離線
                                akynxs
                                最後由 編輯

                                @rich o brien said:

                                @akynxs said:

                                Could someone please remove all computers linked to my licenses so that I can activate and use the plug-ins on my machine?

                                Please update your devices to Sketchucation Tools 4.3.1

                                Link Preview Image
                                ExtensionStore | SketchUcation

                                3D SketchUp Community for Design and Engineering Professionals.

                                favicon

                                (sketchucation.com)

                                This will enable online release at https://sketchucation.com/webshop/my-licences.php

                                I've been using this version for many months, I always update the plugins:

                                https://i.imgur.com/IjFIfkF.png

                                My licenses have not yet been released, I am unable to finish my college work.

                                https://i.imgur.com/rMsEfvY.png

                                Could you reset all my licenses?

                                https://i.imgur.com/yNtiyRi.png

                                My workflow on my college projects is:
                                Sketchup2022 (Educational) + V-Ray 5 (Educational)

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                                • D 離線
                                  deigstom
                                  最後由 編輯

                                  Hi @fredo, I have a licence but now I'm getting an alert saying - Trial Period Expired: RoundCorner

                                  Trial period has expired since Thu 30 Dec 2021, but I got the licence in 2022, can you assist please. I have the licence but just as a txt doc.

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                                  • fredo6F 離線
                                    fredo6
                                    最後由 編輯

                                    @deigstom said:

                                    Hi @fredo, I have a licence but now I'm getting an alert saying - Trial Period Expired: RoundCorner

                                    Trial period has expired since Thu 30 Dec 2021, but I got the licence in 2022, can you assist please. I have the licence but just as a txt doc.

                                    I see that you have 2 licenses of RoundCorner, one installed, the other not. Could you PM me the screenshot of the message you get.

                                    In any case, make sure you upgraded LibFredo6, Sketchucation PluginStore and my plugins to their latest versions.

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                                    • D 離線
                                      deigstom
                                      最後由 編輯

                                      @fredo6 said:

                                      @deigstom said:

                                      Hi @fredo, I have a licence but now I'm getting an alert saying - Trial Period Expired: RoundCorner

                                      Trial period has expired since Thu 30 Dec 2021, but I got the licence in 2022, can you assist please. I have the licence but just as a txt doc.

                                      I see that you have 2 licenses of RoundCorner, one installed, the other not. Could you PM me the screenshot of the message you get.

                                      In any case, make sure you upgraded LibFredo6, Sketchucation PluginStore and my plugins to their latest versions.

                                      Im on all the latest versions, sorry I couldnt figure out how to pm you, here is the text copied from popup message - Trial Period Expired: RoundCorner

                                      Trial period has expired since Thu 30 Dec 2021
                                      You now need to get a License to continue using the extension

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                                      • fredo6F 離線
                                        fredo6
                                        最後由 編輯

                                        What happens if you revalidate the license?

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                                        • T 離線
                                          tpghks874
                                          最後由 編輯

                                          A full program license error occurred after replacing the computer.
                                          Is there a solution?
                                          I deleted the signature file and tried it again
                                          ERROR_B03 and ERROR_A04 are repeated over and over again.
                                          I will mark the programs with license issues below.
                                          -Curviloft
                                          -Curvizard
                                          -FredoCorner
                                          -FredoScale
                                          -JointPushPull
                                          -RoundCorner
                                          -ToolsOnSurface
                                          -TopoShaper
                                          -VisuHole

                                          There is a delay in working on it, so please solve it quickly.


                                          제목 없음.jpg

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                                          • fredo6F 離線
                                            fredo6
                                            最後由 編輯

                                            @tpghks874 said:

                                            A full program license error occurred after replacing the computer.
                                            Is there a solution?
                                            I deleted the signature file and tried it again
                                            ERROR_B03 and ERROR_A04 are repeated over and over again.

                                            Could you first upgrade to the latest versions of Sketchucation ExtensionStore as well as LibFredo6. This may help.

                                            1 條回覆 最後回覆 回覆 引用 0
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