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    โ„น๏ธ Licensed Extensions | FredoBatch, ElevationProfile, FredoSketch, LayOps, MatSim and Pic2Shape will require license from Sept 1st More Info

    SCFLicense: Extension Licensing on Sketchucation

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    • C Offline
      captaincringe Newcomers
      last edited by

      Where can I get to read more about this topic from this site?FM Whatsapp Download

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      • Y Offline
        youniinyou Newcomers
        last edited by

        Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
        (I wanted to purchase 'Curviloft Perpetual License' instead.)
        Can I get a refund and purchase again?

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        • Y Offline
          youniinyou Newcomers
          last edited by

          Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
          (I wanted to purchase 'Curviloft Perpetual License' instead.)
          Can I get a refund and purchase again?

          1 Reply Last reply Reply Quote 0
          • Rich O BrienR Online
            Rich O Brien Moderator
            last edited by

            @youniinyou said:

            Hi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
            (I wanted to purchase 'Curviloft Perpetual License' instead.)
            Can I get a refund and purchase again?

            I presume you're the same person that contacted us via email.

            Download the free D'oh Book for SketchUp ๐Ÿ“–

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            • C Offline
              captaincringe Newcomers
              last edited by

              @youniinyou said:

              GB Whatsapp DownloadHi, I just purchase 'Curviloft 30 Seats Corporate & School License' in accident.
              (I wanted to purchase 'Curviloft Perpetual License' instead.)
              Can I get a refund and purchase again?

              Yes, you can get a refund if you ask them about this incident.

              1 Reply Last reply Reply Quote 0
              • TampaPowersT Offline
                TampaPowers
                last edited by

                You may want to consider what happens when a user that has a license has no internet connection or, in light of what happened earlier today, when sketchucation isn't available to respond to the request for license verification.

                I am a bit shocked that the entire system here seems to run on the same server and a small mysql issue can bring down the entire system. Remember, the moment you start selling stuff you have to also deliver a certain quality of service.

                Sketchup Community Discord

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                • Rich O BrienR Online
                  Rich O Brien Moderator
                  last edited by

                  @tampapowers said:

                  You may want to consider what happens when a user that has a license has no internet connection or, in light of what happened earlier today, when sketchucation isn't available to respond to the request for license verification.

                  On average our uptime is >98% which is good. 100% would be ideal but our uptime relies on the data centers operating at 100%. The data center relies on infrastructure to maintain 100%.

                  So something as simple as a power outage can cause the server to go down. Abrupt shutdowns can corrupt databases which need manual intervention to reset.

                  Not ideal but certainly a good experience for us encounter so we can look at future fallbacks.

                  Download the free D'oh Book for SketchUp ๐Ÿ“–

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                  • W Offline
                    WinaLT Newcomers
                    last edited by

                    I have installed my apps on a new Laptop, but all my licenses are currently in use. Can you please release all the license seats for the licenses attached?

                    1. ToolsOnSurface License
                      VisuHole License
                      Curvizard License
                      TopoShaper License
                      FredoScale License
                      Curviloft License
                      JointPushPull License
                      RoundCorner License

                    Licenses I need seats removed.

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                    • A Offline
                      Alizai
                      last edited by

                      Hi Fredo, want to buy a bundle, just need clarification that the the license has to be renewed on yearly basis or its once for all.

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                      • Rich O BrienR Online
                        Rich O Brien Moderator
                        last edited by

                        @alizai said:

                        Hi Fredo, want to buy a bundle, just need clarification that the the license has to be renewed on yearly basis or its once for all.

                        It's perpetual. There's no ongoing charge.

                        Download the free D'oh Book for SketchUp ๐Ÿ“–

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                        • N Offline
                          ncldnslygn04
                          last edited by

                          Hello, can someone help me? My sketchucation store is up to date, I also tried reinstalling the round corner but the license won't still activate and this keeps popping up.


                          Screenshot 2023-10-31 121709.jpg

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                          • Dave RD Offline
                            Dave R
                            last edited by

                            @ncldnslygn04 said:

                            I also tried reinstalling the round corner but the license won't still activate and this keeps popping up.

                            Did you try doing what the error message tells you to do?

                            Etaoin Shrdlu

                            %

                            (THERE'S NO PLACE LIKE)

                            G28 X0.0 Y0.0 Z0.0

                            M30

                            %

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                            • R Offline
                              rtrowski Newcomers
                              last edited by

                              My work uses a virtual system and as such, each new version is a "new seat". I'm unable to release the 3 seats I have, is there an Admin that can assist in releasing these?

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                              • J Offline
                                junphuc17945
                                last edited by

                                Please help me reset my 3 stucked seats of fredo scale, thank you so much :
                                Seat ID: 27986; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                Seat ID: 28447; HW ID: BR1622557468.0S; Date of activation: 08/04/2022
                                Seat ID: 29360; HW ID: TZ1622599474.0M; Date of activation: 13/04/2022

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                                • fredo6F Offline
                                  fredo6
                                  last edited by

                                  @junphuc17945 said:

                                  Please help me reset my 3 stucked seats , thank you so much :
                                  fredo scale
                                  Seat ID: 27986; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                  Seat ID: 28447; HW ID: BR1622557468.0S; Date of activation: 08/04/2022
                                  Seat ID: 29360; HW ID: TZ1622599474.0M; Date of activation: 13/04/2022
                                  curvizard:
                                  Seat ID: 27972; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
                                  Seat ID: 27984; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
                                  Seat ID: 32606; HW ID: BR1622557468.0S; Date of activation: 30/04/2022

                                  This is done

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                                  • E Offline
                                    ella-garden
                                    last edited by

                                    Already paid for TopoShaper twice and have not received a license. What to do?

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                                    • Rich O BrienR Online
                                      Rich O Brien Moderator
                                      last edited by

                                      @ella-garden said:

                                      Already paid for TopoShaper twice and have not received a license. What to do?

                                      We keep copies for you at https://sketchucation.com/webshop/my-licences.php

                                      Download the free D'oh Book for SketchUp ๐Ÿ“–

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                                      • akynxsA Offline
                                        akynxs
                                        last edited by

                                        Hello! Good night everybody! All right with you?

                                        A few weeks ago I requested support via email "support@sketchucation.com" to reset all my activations, as I had exceeded the usage limit. Unfortunately I couldn't get help there because the person who helped me was trying to teach me how to deactivate the license, the problem is that even deactivating the license before formatting the computers, it is not deactivating on the "My Licenses" website, it continues as if the machine was activated.

                                        Could someone please remove all computers linked to my licenses so that I can activate and use the plug-ins on my machine?

                                        My workflow on my college projects is:
                                        Sketchup2022 (Educational) + V-Ray 5 (Educational)

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                                        • Rich O BrienR Online
                                          Rich O Brien Moderator
                                          last edited by

                                          @akynxs said:

                                          Could someone please remove all computers linked to my licenses so that I can activate and use the plug-ins on my machine?

                                          Please update your devices to Sketchucation Tools 4.3.1

                                          Link Preview Image
                                          ExtensionStore | SketchUcation

                                          3D SketchUp Community for Design and Engineering Professionals.

                                          favicon

                                          (sketchucation.com)

                                          This will enable online release at https://sketchucation.com/webshop/my-licences.php

                                          Download the free D'oh Book for SketchUp ๐Ÿ“–

                                          1 Reply Last reply Reply Quote 0
                                          • akynxsA Offline
                                            akynxs
                                            last edited by

                                            @rich o brien said:

                                            @akynxs said:

                                            Could someone please remove all computers linked to my licenses so that I can activate and use the plug-ins on my machine?

                                            Please update your devices to Sketchucation Tools 4.3.1

                                            Link Preview Image
                                            ExtensionStore | SketchUcation

                                            3D SketchUp Community for Design and Engineering Professionals.

                                            favicon

                                            (sketchucation.com)

                                            This will enable online release at https://sketchucation.com/webshop/my-licences.php

                                            I've been using this version for many months, I always update the plugins:

                                            https://i.imgur.com/IjFIfkF.png

                                            My licenses have not yet been released, I am unable to finish my college work.

                                            https://i.imgur.com/rMsEfvY.png

                                            Could you reset all my licenses?

                                            https://i.imgur.com/yNtiyRi.png

                                            My workflow on my college projects is:
                                            Sketchup2022 (Educational) + V-Ray 5 (Educational)

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