SCFLicense: Extension Licensing on Sketchucation

TIG

That error message shows an 'extension name mismatch'.
It has been seen with Fredo's RoundCorner and FredoCorner, they are not the same extension and need separate licenses.
Some users mistake the two.
Check that you have installed the correct extension and that you are trying to license it with the appropriate license...

If the problem continues please report back with details of the extensions and any error messages etc...

arnold247

I have fredo corner installed however the license does not allow it to enter.
It gives me an error code: Error_F09

I have purchased the license for fredo round corner however it just doesnt allow me to activate it. any help????????????

TIG

Please read the preceding two posts...
As I said that error message shows a discrepancy between the license and the extension's name.
It's usually connected to confusing Fredo's RoundCorner and his FredoCorner extensions.
They are not the same thing.
You need to install and open the appropriate extension's submenu, AND also have a matching license-file to validate it properly...

Rich O Brien

@arnold247 said:

I have purchased the license for fredo round corner however it just doesnt allow me to activate it. any help????????????

Please use the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in SketchUp and copy/paste the output into your reply

natejesus

---------------------------
SketchUp
---------------------------
Error in the License Validation

Request to Sketchucation: ERROR_A0B
---------------------------
OK   
---------------------------

Why? ExtensionStore 4.3.1, the latest.

Why do you have such poor error messages? Write better code that explains what is wrong!

I hate your DRM. I want to use what I paid for! This isn't the first time I have problems. It needs to work smoothly or I won't want to use it again.

natejesus

Deleting this file made it work:
SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt

How counterintuitive is that? Please, please make the DRM more bulletproof, so I don't need to delete some file I don't understand, and have it give error messages that are meaningful.

Rich O Brien

chakieee

Hello Fredo. I want to buy your plugins today but I can't. I am from Turkey, we can't use PayPal here. I try to buy licence with credit card but it doesnt work either. Can I buy your plugins with credit card? Thank you a lot.

Rich O Brien

The pay by PayPal and pay by card are powered by PayPal. If your country forbids PayPal then there's no other option at present.

We are looking at Stripe but if you have friends outside of Turkey I would get them to purchase on your behalf.

natejesus

I want to use the plugin I paid for. I activate it. Activation is successful. I try to use the plugin (round corners), it says not activated. This is a loop, no matter how many times I do it.

I just want to round some corners. I hate all of this. I'll never buy a SketchUp plugin again.

Rich O Brien

@natejesus said:

I want to use the plugin I paid for. I activate it. Activation is successful. I try to use the plugin (round corners), it says not activated. This is a loop, no matter how many times I do it.

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in Sketchup and copy/paste the output here

TIG

@natejesus

Do what Rich advises...
However, your issue might relate to a mismatch between the Extension and License.
Fredo has two extensions - RoundCorner and FredoCorner.
They are different and need the matching license to work...
Please check your downloaded license's name and your installed extension's name - unless they match you can't validate...

danygico

Hi fredo6
After having formatted the pc for SDD problems I can't free these licenses

RoundCorner
Seat ID: 33994; HW ID: ME1651994382.0W; Date of activation: 08/05/2022

Curviloft
Seat ID: 25877; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

VisuHole
Seat ID: 25882; HW ID: TN1648232773.0X; Date of activation: 25/03/2022

I would really appreciate it if you can remove them
Thank you

kmatloc

I purchased the license for fredo plugings i used the for a bit in one of my laptops now its not leting me use the plugings and i try to put in the license but it says there is an error in the communication i have the latest version of sketchucation plugin i have a good wifi conection i think everything is right Help!

wlybe

heelp. can not activate my license for joint pushpull plugin. Got a message: "Sorry - an error occured in the communication with Sketchucation"

Dave R

@wlybe said:

heelp. can not activate my license for joint pushpull plugin.

What version of SketchUp are you using? Your profile says 2022 Free/Make which does not exist.

Do you have the latest version of the Sketchucation ExtensionStore tool installed? Latest version of LibFredo6?

Rich O Brien

Replying to both above...

That error occurs when either software or hardware is stopping your device making a connection.

Something like an antivirus app or similar related to your network security.

If you can identify what is blocking you can whitelist *.sketchucation.com and it will not occur.

Or disable the app and run the activation and then re-enable the app.

On rare occasion it could be the permissions that SketchUp has from install. If you have the installer you can right click and choose Run as Admin and then Repair to give SketchUp the permisssions it needs.

manoamo

Hi, I'm trying to "reset" license.

because it says "License seats exceeded"

but, I don't know how

please help

Rich O Brien

@manoamo said:

Hi, I'm trying to "reset" license.

because it says "License seats exceeded"

but, I don't know how

please help

You can download our licensing guide...

https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

It has instructions for releasing seats.

Also make sure your devices are running Sketchucation Tools 4.3.1

https://sketchucation.com/plugin/696-sketchucationtools

This allows online seat releasing at https://sketchucation.com/webshop/my-licences.php

junphuc17945

please help me deactive 3 stucked seated of JointPushPull, this is 3rd time but still not solve
Seat ID: 27969; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
Seat ID: 27981; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
Seat ID: 28446; HW ID: BR1622557468.0S; Date of activation: 08/04/2022