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    SCFLicense: Extension Licensing on Sketchucation

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    • F Offline
      francisquitof
      last edited by

      @fredo is there any thing I can do to be able to use the plug-ins?

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      • J Offline
        junphuc17945
        last edited by

        Please help me deactive 3 stucked seats :
        JointPushPull
        Seat ID: 27969; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
        Seat ID: 27981; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
        Seat ID: 28446; HW ID: BR1622557468.0S; Date of activation: 08/04/2022

        Thank you so much !!

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        • K Offline
          kelly_m
          last edited by

          El día 3 de mayo del 2023 compre la licencia para el plugin FredoScale de Sketchup, me funcionó y no tuve problemas. El día de hoy descargue windows 11 en mi laptop y resulta que ahora no me acepta la licencia para el plugin y me sale ERROR_AOC. Quería consultar si me pueden dar una solución para este problema por favor ya que acabo de comprarlo y ahora ya no puedo usarlo.

          Espero una pronta respuesta, muchas gracias


          Factura de la compra del plugin FredoScale


          Imagen del error

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          • Rich O BrienR Online
            Rich O Brien Moderator
            last edited by

            @unknownuser said:

            On May 3, 2023 I bought the license for the FredoScale plugin from Sketchup, it worked for me and I had no problems. Today I downloaded windows 11 on my laptop and it turns out that now I do not accept the license for the plugin and I get ERROR_AOC. I wanted to consult if you can give me a solution for this problem please since I just bought it and now I can no longer use it. I hope a prompt response, thank you very much

            Please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in SketchUp and paste reply.

            Also follow the instructions in the dialog and delete your signature. Restart SketchUp and try validating again

            Download the free D'oh Book for SketchUp 📖

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            • F Offline
              francisquitof
              last edited by

              I’ve been waiting 3 days for an answer and a solution, I really like this plug-ins, but I would have to search for alternatives and won’t recommend them to anyone.

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              • Rich O BrienR Online
                Rich O Brien Moderator
                last edited by

                @francisquitof said:

                I’ve been waiting 3 days for an answer and a solution, I really like this plug-ins, but I will have to search for alternatives and won’t recommend them to anyone.

                Did you read your original post?

                https://sketchucation.com/forums/viewtopic.php?p=689565#p689565

                You linked to images on your device which is not possible to display. So it's rather hard to understand your issue when no one can see it.

                Usually reading through this thread you'll find others with similar issues and advice to fix it. Your error message suggest your computer name has changed but we are still missing basic info like version numbers or SketchUp version.

                Download the free D'oh Book for SketchUp 📖

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                • Dave RD Offline
                  Dave R
                  last edited by

                  @francisquitof said:

                  I’ve been waiting 3 days for an answer and a solution, I really like this plug-ins, but I will have to search for alternatives and won’t recommend them to anyone.

                  Maybe the fact that you are stillusing SketchUp 2013, or so your profile indicates, has something to do with it.
                  Screenshot - 5_24_2023 , 9_15_37 PM.png

                  Etaoin Shrdlu

                  %

                  (THERE'S NO PLACE LIKE)

                  G28 X0.0 Y0.0 Z0.0

                  M30

                  %

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                  • F Offline
                    francisquitof
                    last edited by

                    Update on this problem, I can’t validate any license of plug-ins bought on the sketchucation store, clothworks isn working as well I get the same Error A0_C, it’s not my machine, and I’m using the latest version of sketchup, installed the latest version of sketchucation store plugin, and the latest versions of all the libraries necessary to run fredo plug-ins I’ve even released all the seats. I’ve seen that a lot of people are having this issue, do you know developers know already what could be causing this? It’s not nice having a tool you’ve paid for and not being able to use it. I’m working on a big project right now and this tools could save me a lot of time.

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                    • TIGT Offline
                      TIG Moderator
                      last edited by

                      That error message suggests that, "the computer's name and the computer name in the signature file are different".
                      Have you renamed your computer ?
                      Have you copied a license file from a different computer ?
                      Does the name of your computer follow the requirements of Windows ? i.e. no special-characters or accents etc.
                      You can delete the license files and re-validate the licenses again...

                      TIG

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                      • F Offline
                        francisquitof
                        last edited by

                        I solved it, I deleted 2 files in the SFC licenses folder, one of them said do not delete, but I had nothing to lose so I did it, then tried to activate the plug-ins again and it worked with all of them.

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                        • D Offline
                          Darius
                          last edited by

                          Hello,

                          Bought a licenze for 3 seats and its stopped worked couples days ago. Two other seats are working just fine. What could be a problem ?

                          1 Reply Last reply Reply Quote 0
                          • TIGT Offline
                            TIG Moderator
                            last edited by

                            @Darius

                            Look in your licenses page at SketchUcation and see what's reported...
                            Do you have any error messages to share ?

                            TIG

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                            • F Offline
                              francisquitof
                              last edited by

                              @darius said:

                              Hello,

                              Bought a licenze for 3 seats and its stopped worked couples days ago. Two other seats are working just fine. What could be a problem ?

                              Try validating your license, if it doesn’t allow you and asks you if you want to open the folder where the license are, choose yes, delete everything from there, even the folders that say do not delete, I did that a couple of days ago, then download again all your licenses from your license manager, save them on any place you want, then try to validate again your licenses using the new files you’ve downloaded. That worked for me, I couldn’t validate any license acquired on sketchucation, I asked for help for days but no one answered with a solution.

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                              • C Offline
                                ChrisTTSI
                                last edited by

                                Hi
                                I've recently had a new PC as the hard drive failed on the old one.
                                I had purchased a copy of RoundCorner last year and have managed to activate a license on my new PC but cannot release the license attached to my old PC.

                                Can anyone help with this? There does not seem to be an option anywhere to release or deactivate an old seat.

                                Thanks in advance.
                                Chris

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                                • fredo6F Offline
                                  fredo6
                                  last edited by

                                  @christtsi said:

                                  Hi
                                  I've recently had a new PC as the hard drive failed on the old one.
                                  I had purchased a copy of RoundCorner last year and have managed to activate a license on my new PC but cannot release the license attached to my old PC.

                                  Can anyone help with this? There does not seem to be an option anywhere to release or deactivate an old seat.

                                  Thanks in advance.
                                  Chris

                                  I released the old seat (March 2022).

                                  1 Reply Last reply Reply Quote 0
                                  • C Offline
                                    ChrisTTSI
                                    last edited by

                                    Thank you 👍

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                                    • B Offline
                                      benjfabrique
                                      last edited by

                                      Hello fredo6,
                                      I bought a perpetual license for round corner plugin which doesn't seem to want to work anymore with the ERROR_F09. what should I do?

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                                      • TIGT Offline
                                        TIG Moderator
                                        last edited by

                                        @benjfabrique

                                        That error message shows an 'extension name mismatch'.
                                        It has been seen with Fredo's RoundCorner and FredoCorner, they are not the same extension and need separate licenses.
                                        Some users mistake the two.
                                        Check that you have installed the correct extension and that you are trying to license it with the appropriate license...

                                        If the problem continues please report back with details of the extensions and any error messages etc...

                                        TIG

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                                        • A Offline
                                          arnold247
                                          last edited by

                                          I have fredo corner installed however the license does not allow it to enter.
                                          It gives me an error code: Error_F09

                                          I have purchased the license for fredo round corner however it just doesnt allow me to activate it. any help????????????

                                          1 Reply Last reply Reply Quote 0
                                          • TIGT Offline
                                            TIG Moderator
                                            last edited by

                                            Please read the preceding two posts...
                                            As I said that error message shows a discrepancy between the license and the extension's name.
                                            It's usually connected to confusing Fredo's RoundCorner and his FredoCorner extensions.
                                            They are not the same thing.
                                            You need to install and open the appropriate extension's submenu, AND also have a matching license-file to validate it properly...

                                            TIG

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