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SCFLicense: Extension Licensing on Sketchucation

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  • R Offline
    Rich O Brien Moderator
    last edited by 24 May 2023, 22:20

    @francisquitof said:

    I’ve been waiting 3 days for an answer and a solution, I really like this plug-ins, but I will have to search for alternatives and won’t recommend them to anyone.

    Did you read your original post?

    https://sketchucation.com/forums/viewtopic.php?p=689565#p689565

    You linked to images on your device which is not possible to display. So it's rather hard to understand your issue when no one can see it.

    Usually reading through this thread you'll find others with similar issues and advice to fix it. Your error message suggest your computer name has changed but we are still missing basic info like version numbers or SketchUp version.

    Download the free D'oh Book for SketchUp

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    • D Offline
      Dave R
      last edited by 25 May 2023, 02:16

      @francisquitof said:

      I’ve been waiting 3 days for an answer and a solution, I really like this plug-ins, but I will have to search for alternatives and won’t recommend them to anyone.

      Maybe the fact that you are stillusing SketchUp 2013, or so your profile indicates, has something to do with it.
      Screenshot - 5_24_2023 , 9_15_37 PM.png

      Etaoin Shrdlu

      %

      (THERE'S NO PLACE LIKE)

      G28 X0.0 Y0.0 Z0.0

      M30

      %

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      • F Offline
        francisquitof
        last edited by 26 May 2023, 01:13

        Update on this problem, I can’t validate any license of plug-ins bought on the sketchucation store, clothworks isn working as well I get the same Error A0_C, it’s not my machine, and I’m using the latest version of sketchup, installed the latest version of sketchucation store plugin, and the latest versions of all the libraries necessary to run fredo plug-ins I’ve even released all the seats. I’ve seen that a lot of people are having this issue, do you know developers know already what could be causing this? It’s not nice having a tool you’ve paid for and not being able to use it. I’m working on a big project right now and this tools could save me a lot of time.

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        • T Offline
          TIG Moderator
          last edited by 26 May 2023, 10:11

          That error message suggests that, "the computer's name and the computer name in the signature file are different".
          Have you renamed your computer ?
          Have you copied a license file from a different computer ?
          Does the name of your computer follow the requirements of Windows ? i.e. no special-characters or accents etc.
          You can delete the license files and re-validate the licenses again...

          TIG

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          • F Offline
            francisquitof
            last edited by 28 May 2023, 08:25

            I solved it, I deleted 2 files in the SFC licenses folder, one of them said do not delete, but I had nothing to lose so I did it, then tried to activate the plug-ins again and it worked with all of them.

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            • D Offline
              Darius
              last edited by 29 May 2023, 07:10

              Hello,

              Bought a licenze for 3 seats and its stopped worked couples days ago. Two other seats are working just fine. What could be a problem ?

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              • T Offline
                TIG Moderator
                last edited by 29 May 2023, 13:48

                @Darius

                Look in your licenses page at SketchUcation and see what's reported...
                Do you have any error messages to share ?

                TIG

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                • F Offline
                  francisquitof
                  last edited by 30 May 2023, 01:56

                  @darius said:

                  Hello,

                  Bought a licenze for 3 seats and its stopped worked couples days ago. Two other seats are working just fine. What could be a problem ?

                  Try validating your license, if it doesn’t allow you and asks you if you want to open the folder where the license are, choose yes, delete everything from there, even the folders that say do not delete, I did that a couple of days ago, then download again all your licenses from your license manager, save them on any place you want, then try to validate again your licenses using the new files you’ve downloaded. That worked for me, I couldn’t validate any license acquired on sketchucation, I asked for help for days but no one answered with a solution.

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                  • C Offline
                    ChrisTTSI
                    last edited by 30 May 2023, 08:25

                    Hi
                    I've recently had a new PC as the hard drive failed on the old one.
                    I had purchased a copy of RoundCorner last year and have managed to activate a license on my new PC but cannot release the license attached to my old PC.

                    Can anyone help with this? There does not seem to be an option anywhere to release or deactivate an old seat.

                    Thanks in advance.
                    Chris

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                    • F Offline
                      fredo6
                      last edited by 30 May 2023, 08:46

                      @christtsi said:

                      Hi
                      I've recently had a new PC as the hard drive failed on the old one.
                      I had purchased a copy of RoundCorner last year and have managed to activate a license on my new PC but cannot release the license attached to my old PC.

                      Can anyone help with this? There does not seem to be an option anywhere to release or deactivate an old seat.

                      Thanks in advance.
                      Chris

                      I released the old seat (March 2022).

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                      • C Offline
                        ChrisTTSI
                        last edited by 30 May 2023, 09:43

                        Thank you 👍

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                        • B Offline
                          benjfabrique
                          last edited by 31 May 2023, 10:42

                          Hello fredo6,
                          I bought a perpetual license for round corner plugin which doesn't seem to want to work anymore with the ERROR_F09. what should I do?

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                          • T Offline
                            TIG Moderator
                            last edited by 31 May 2023, 14:13

                            @benjfabrique

                            That error message shows an 'extension name mismatch'.
                            It has been seen with Fredo's RoundCorner and FredoCorner, they are not the same extension and need separate licenses.
                            Some users mistake the two.
                            Check that you have installed the correct extension and that you are trying to license it with the appropriate license...

                            If the problem continues please report back with details of the extensions and any error messages etc...

                            TIG

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                            • A Offline
                              arnold247
                              last edited by 2 Jun 2023, 01:17

                              I have fredo corner installed however the license does not allow it to enter.
                              It gives me an error code: Error_F09

                              I have purchased the license for fredo round corner however it just doesnt allow me to activate it. any help????????????

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                              • T Offline
                                TIG Moderator
                                last edited by 2 Jun 2023, 16:40

                                Please read the preceding two posts...
                                As I said that error message shows a discrepancy between the license and the extension's name.
                                It's usually connected to confusing Fredo's RoundCorner and his FredoCorner extensions.
                                They are not the same thing.
                                You need to install and open the appropriate extension's submenu, AND also have a matching license-file to validate it properly...

                                TIG

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                                • R Offline
                                  Rich O Brien Moderator
                                  last edited by 2 Jun 2023, 16:53

                                  @arnold247 said:

                                  I have purchased the license for fredo round corner however it just doesnt allow me to activate it. any help????????????

                                  Please use the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in SketchUp and copy/paste the output into your reply

                                  Download the free D'oh Book for SketchUp

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                                  • N Offline
                                    natejesus
                                    last edited by 6 Jun 2023, 19:46

                                    ---------------------------
                                    SketchUp
                                    ---------------------------
                                    Error in the License Validation
                                    
                                    Request to Sketchucation: ERROR_A0B
                                    ---------------------------
                                    OK   
                                    ---------------------------
                                    

                                    Why? ExtensionStore 4.3.1, the latest.

                                    Why do you have such poor error messages? Write better code that explains what is wrong!

                                    I hate your DRM. I want to use what I paid for! 😞 This isn't the first time I have problems. It needs to work smoothly or I won't want to use it again.

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                                    • N Offline
                                      natejesus
                                      last edited by 6 Jun 2023, 19:55

                                      Deleting this file made it work:
                                      SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt

                                      How counterintuitive is that? Please, please make the DRM more bulletproof, so I don't need to delete some file I don't understand, and have it give error messages that are meaningful.

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                                      • R Offline
                                        Rich O Brien Moderator
                                        last edited by 6 Jun 2023, 20:01

                                        👍

                                        Download the free D'oh Book for SketchUp

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                                        • C Offline
                                          chakieee
                                          last edited by 8 Jun 2023, 13:39

                                          Hello Fredo. I want to buy your plugins today but I can't. I am from Turkey, we can't use PayPal here. I try to buy licence with credit card but it doesnt work either. Can I buy your plugins with credit card? Thank you a lot.

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