SCFLicense: Extension Licensing on Sketchucation

francisquitof · 24 May 2023, 01:39

@fredo is there any thing I can do to be able to use the plug-ins?

junphuc17945 · 24 May 2023, 09:54

Please help me deactive 3 stucked seats :
JointPushPull
Seat ID: 27969; HW ID: TZ1622599474.0M; Date of activation: 07/04/2022
Seat ID: 27981; HW ID: FP1649300044.0M; Date of activation: 07/04/2022
Seat ID: 28446; HW ID: BR1622557468.0S; Date of activation: 08/04/2022
Thank you so much !!

kelly_m · 24 May 2023, 19:14

El día 3 de mayo del 2023 compre la licencia para el plugin FredoScale de Sketchup, me funcionó y no tuve problemas. El día de hoy descargue windows 11 en mi laptop y resulta que ahora no me acepta la licencia para el plugin y me sale ERROR_AOC. Quería consultar si me pueden dar una solución para este problema por favor ya que acabo de comprarlo y ahora ya no puedo usarlo.

Espero una pronta respuesta, muchas gracias

Factura de la compra del plugin FredoScale

Rich O Brien · 24 May 2023, 20:02

@unknownuser said:

On May 3, 2023 I bought the license for the FredoScale plugin from Sketchup, it worked for me and I had no problems. Today I downloaded windows 11 on my laptop and it turns out that now I do not accept the license for the plugin and I get ERROR_AOC. I wanted to consult if you can give me a solution for this problem please since I just bought it and now I can no longer use it. I hope a prompt response, thank you very much

Please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support command in SketchUp and paste reply.

Also follow the instructions in the dialog and delete your signature. Restart SketchUp and try validating again

francisquitof · 24 May 2023, 21:57

I’ve been waiting 3 days for an answer and a solution, I really like this plug-ins, but I would have to search for alternatives and won’t recommend them to anyone.

Rich O Brien · 24 May 2023, 22:20

@francisquitof said:

I’ve been waiting 3 days for an answer and a solution, I really like this plug-ins, but I will have to search for alternatives and won’t recommend them to anyone.

Did you read your original post?

https://sketchucation.com/forums/viewtopic.php?p=689565#p689565

You linked to images on your device which is not possible to display. So it's rather hard to understand your issue when no one can see it.

Usually reading through this thread you'll find others with similar issues and advice to fix it. Your error message suggest your computer name has changed but we are still missing basic info like version numbers or SketchUp version.

Dave R · 25 May 2023, 02:16

@francisquitof said:

I’ve been waiting 3 days for an answer and a solution, I really like this plug-ins, but I will have to search for alternatives and won’t recommend them to anyone.

Maybe the fact that you are stillusing SketchUp 2013, or so your profile indicates, has something to do with it.

francisquitof · 26 May 2023, 01:13

Update on this problem, I can’t validate any license of plug-ins bought on the sketchucation store, clothworks isn working as well I get the same Error A0_C, it’s not my machine, and I’m using the latest version of sketchup, installed the latest version of sketchucation store plugin, and the latest versions of all the libraries necessary to run fredo plug-ins I’ve even released all the seats. I’ve seen that a lot of people are having this issue, do you know developers know already what could be causing this? It’s not nice having a tool you’ve paid for and not being able to use it. I’m working on a big project right now and this tools could save me a lot of time.

TIG · 26 May 2023, 10:11

That error message suggests that, "the computer's name and the computer name in the signature file are different".
Have you renamed your computer ?
Have you copied a license file from a different computer ?
Does the name of your computer follow the requirements of Windows ? i.e. no special-characters or accents etc.
You can delete the license files and re-validate the licenses again...

francisquitof · 28 May 2023, 08:25

I solved it, I deleted 2 files in the SFC licenses folder, one of them said do not delete, but I had nothing to lose so I did it, then tried to activate the plug-ins again and it worked with all of them.

Darius · 29 May 2023, 07:10

Hello,

Bought a licenze for 3 seats and its stopped worked couples days ago. Two other seats are working just fine. What could be a problem ?

TIG · 29 May 2023, 13:48

@Darius

Look in your licenses page at SketchUcation and see what's reported...
Do you have any error messages to share ?

francisquitof · 30 May 2023, 01:56

@darius said:

Hello,

Bought a licenze for 3 seats and its stopped worked couples days ago. Two other seats are working just fine. What could be a problem ?

Try validating your license, if it doesn’t allow you and asks you if you want to open the folder where the license are, choose yes, delete everything from there, even the folders that say do not delete, I did that a couple of days ago, then download again all your licenses from your license manager, save them on any place you want, then try to validate again your licenses using the new files you’ve downloaded. That worked for me, I couldn’t validate any license acquired on sketchucation, I asked for help for days but no one answered with a solution.

ChrisTTSI · 30 May 2023, 08:25

Hi
I've recently had a new PC as the hard drive failed on the old one.
I had purchased a copy of RoundCorner last year and have managed to activate a license on my new PC but cannot release the license attached to my old PC.

Can anyone help with this? There does not seem to be an option anywhere to release or deactivate an old seat.

Thanks in advance.
Chris

fredo6 · 30 May 2023, 08:46

@christtsi said:

Hi
I've recently had a new PC as the hard drive failed on the old one.
I had purchased a copy of RoundCorner last year and have managed to activate a license on my new PC but cannot release the license attached to my old PC.

Can anyone help with this? There does not seem to be an option anywhere to release or deactivate an old seat.

Thanks in advance.
Chris

I released the old seat (March 2022).

ChrisTTSI · 30 May 2023, 09:43

Thank you

benjfabrique · 31 May 2023, 10:42

Hello fredo6,
I bought a perpetual license for round corner plugin which doesn't seem to want to work anymore with the ERROR_F09. what should I do?

TIG · 31 May 2023, 14:13

@benjfabrique

That error message shows an 'extension name mismatch'.
It has been seen with Fredo's RoundCorner and FredoCorner, they are not the same extension and need separate licenses.
Some users mistake the two.
Check that you have installed the correct extension and that you are trying to license it with the appropriate license...

If the problem continues please report back with details of the extensions and any error messages etc...

arnold247 · 2 Jun 2023, 01:17

I have fredo corner installed however the license does not allow it to enter.
It gives me an error code: Error_F09

I have purchased the license for fredo round corner however it just doesnt allow me to activate it. any help????????????

TIG · 2 Jun 2023, 16:40

Please read the preceding two posts...
As I said that error message shows a discrepancy between the license and the extension's name.
It's usually connected to confusing Fredo's RoundCorner and his FredoCorner extensions.
They are not the same thing.
You need to install and open the appropriate extension's submenu, AND also have a matching license-file to validate it properly...