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    SCFLicense: Extension Licensing on Sketchucation

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    • Rich O BrienR Offline
      Rich O Brien Moderator
      last edited by

      So it looks like an increase in server load is causing the issue.

      You can validate but at times it fails. So give it an hour to settle while we fine tune things

      Download the free D'oh Book for SketchUp 📖

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        Looks to be resolved.

        Download the free D'oh Book for SketchUp 📖

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        • M Offline
          mavie
          last edited by

          Yay!! Thanks, guys! 😄

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          • D Offline
            Digdaman
            last edited by

            Dear Fredo

            I had a problem that my license seats filling because it's recognizede as a different PC when I restarted sketchup.
            The problem seems to be resolved for now.

            It was causede by sketchup floating license.
            Once I checked out the sketchup floating license when validate Fredo6 license, even if I restart sketchup, the plugin worked correctly as the same PC.

            So, Please release all my seats from all computers so I can start the process from scratch.

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            • G Offline
              GĂĄbor
              last edited by

              @digdaman said:

              So, Please release all my seats from all computers so I can start the process from scratch.

              Have you tried to release your seats at https://sketchucation.com/webshop/my-licences.php ? If you used the latest SketchUcation Tools for activation, you should be able to release them there.

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              • D Offline
                Digdaman
                last edited by

                @gĂĄbor said:

                @digdaman said:

                So, Please release all my seats from all computers so I can start the process from scratch.

                Have you tried to release your seats at https://sketchucation.com/webshop/my-licences.php ? If you used the latest SketchUcation Tools for activation, you should be able to release them there.

                Thank you for your reply.

                But, there were only current releasable licenses.

                I want to release a seat that cannot be released beccause it was recognizede as a different PC due to a problem when sketchup restarted.


                releasable


                not releasable

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                • fredo6F Offline
                  fredo6
                  last edited by

                  @digdaman

                  Could you indicate which seats (or HWID) would wish to release.

                  I noticed that you validated licenses on 3 different computers on 14-15 November for RoundCorner and JointPushPull.

                  digdaman licenses.png

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                  • B Offline
                    banyj
                    last edited by

                    Hello,
                    can I ask you (fredo6), if you could release license seats? I donÂŽt know why, but there are seats, which I canÂŽt release. License seats, whitch I use are HW ID: SJ1663681747.0A, other block me free spot to actifvate on another PC. I use latest versions of sketchucation and libfredo6.

                    Thanks for your help!

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                    • fredo6F Offline
                      fredo6
                      last edited by

                      @banyj said:

                      can I ask you (fredo6), if you could release license seats? I donÂŽt know why, but there are seats, which I canÂŽt release. License seats, whitch I use are HW ID: SJ1663681747.0A, other block me free spot to actifvate on another PC.

                      I did release all seats, except those assigned to HWID = SJ1663681747.0A

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                      • D Offline
                        Digdaman
                        last edited by

                        @fredo6 said:

                        @digdaman

                        Could you indicate which seats (or HWID) would wish to release.

                        I noticed that you validated licenses on 3 different computers on 14-15 November for RoundCorner and JointPushPull.

                        [attachment=0:2bm3spg0]<!-- ia0 -->digdaman licenses.png<!-- ia0 -->[/attachment:2bm3spg0]

                        I want to release these licenses
                        RoundCorner
                        Seat ID: 64651; HW ID: FF1668415971.0P; Date of activation: 14/11/2022
                        Seat ID: 64825; HW ID: GR1668487000.0A; Date of activation: 15/11/2022
                        Seat ID: 64835; HW ID: RJ1668487704.0Y; Date of activation: 15/11/2022

                        JointPushPull
                        Seat ID: 64780; HW ID: FF1668415971.0P; Date of activation: 15/11/2022
                        Seat ID: 64829; HW ID: GR1668487000.0A; Date of activation: 15/11/2022
                        Seat ID: 64859; HW ID: IK1668491714.0Y; Date of activation: 15/11/2022

                        These licenses became dysfunctional and notrelease when skecthup restarted.

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                        • fredo6F Offline
                          fredo6
                          last edited by

                          @Digdaman
                          Done

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                          • Z Offline
                            ZoOZ85 Newcomers
                            last edited by

                            Bonjour,

                            Je viens d'acheter la licence pour les différentes extensions de Frédo6 mais aucun plugin ne fonctionnent. J'ai vu qu'il y avait des soucis en ce moment avec les validations de licence mais pour ma part celle-ci s'est installer et validé correctement.
                            Je prĂ©cise que la derniĂšre version du jeu d’outils SketchUcation et de LibFredo sont elles aussi bien installĂ©s. Je prĂ©cise aussi que je suis sur la version d'essai de SketchUp pro 2022, mais j'ai le mĂȘme problĂšme sur SketchUp pro 2018.
                            Je tourne sous Windows 11 si jamais !

                            Quelqu'un aurait-il des problĂšmes similaires ??

                            Merci pour votre aide !

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                            • TIGT Online
                              TIG Moderator
                              last edited by

                              @unknownuser said:

                              Bonjour,

                              Je viens d'acheter la licence pour les différentes extensions de Frédo6 mais aucun plugin ne fonctionnent. J'ai vu qu'il y avait des soucis en ce moment avec les validations de licence mais pour ma part celle-ci s'est installer et validé correctement.
                              Je prĂ©cise que la derniĂšre version du jeu d’outils SketchUcation et de LibFredo sont elles aussi bien installĂ©s. Je prĂ©cise aussi que je suis sur la version d'essai de SketchUp pro 2022, mais j'ai le mĂȘme problĂšme sur SketchUp pro 2018.
                              Je tourne sous Windows 11 si jamais !

                              Quelqu'un aurait-il des problĂšmes similaires ??

                              Merci pour votre aide !

                              @unknownuser said:

                              Hello,

                              I just bought the license for the different Frédo6 extensions but no plugins work. I saw that there were problems at the moment with the license validations but for my part it was installed and validated correctly.
                              I would point out that the latest version of the SketchUcation toolset and LibFredo are also installed. I also specify that I am on the trial version of SketchUp pro 2022, but I have the same problem on SketchUp pro 2018.
                              I'm running Windows 11 if ever!

                              Anyone having similar problems??

                              Thanks for your help !

                              Hopefully Fredo/GĂĄbor will respond...
                              Espérons que Fredo/Gåbor répondra...

                              TIG

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                              • fredo6F Offline
                                fredo6
                                last edited by

                                @zooz85 said:

                                Je viens d'acheter la licence pour les différentes extensions de Frédo6 mais aucun plugin ne fonctionnent.

                                Pouvez-vous préciser ce qui ne fonctionne pas.
                                Avant de lancer un plugin, pouvez-vous ouvrir la console Ruby pour d'éventuels messages d'erreur.
                                Merci.

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                                • Z Offline
                                  ZoOZ85 Newcomers
                                  last edited by

                                  Les plugins que j'utilise sont : Fredospline, Fredocorner et Curvilof.

                                  Voila une capture de la console ruby une fois ouverte puis aprÚs avoir cliqué sur l'un des trois outils.

                                  Et voici le message d'erreur lors de l'installation d'un plugin

                                  Sinon lorsque je souhaite utiliser l'un de ces trois outils, en cliquant simplement sur l'un d'eux rien ne se passe.

                                  Dites-moi si vous avez besoin de plus de détail

                                  Merci d'avance pour votre aide

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                                  • TIGT Online
                                    TIG Moderator
                                    last edited by

                                    I'm sure Fredo will reply more authoritatively, but meanwhile...

                                    The problem with the LIBFREDO6_DATA_Dir folder error, suggests that it [and its enclosed files] do not have proper permissions to read/write.
                                    This usually results from you not having previously installed SketchUp properly...

                                    To try and reverse this do the following...

                                    Close SketchUp.
                                    Find its installer exe file - usually in your Downloads folder.
                                    Select its icon, right-click > context-menu > 'Run as administrator'...
                                    In the resultant dialog choose 'Repair'...
                                    This should fix most of the permission issues with the installation, whilst leaving your Plugins folder unaffected.

                                    Unfortunately some folders/files saved outside of the main SketchUp paths might not get fixed when you do this.
                                    So to resolve the issue with C:\Users\levas\AppData\Local\LIBFREDO6_DATA_Dir, find that folder and delete it.
                                    It is hidden by default so you might need to reset some preferences to see it...
                                    When SketchUp restarts the problem folder and files should now be recreated with good permissions...

                                    *Je suis sûr que Fredo répondra avec plus d'autorité, mais en attendant...

                                    Le problÚme avec l'erreur de dossier LIBFREDO6_DATA_Dir, suggÚre qu'il [et ses fichiers joints] n'ont pas les autorisations appropriées pour lire/écrire.
                                    Cela résulte généralement du fait que vous n'avez pas installé correctement SketchUp auparavant...

                                    Pour essayer d'inverser cela, procédez comme suit...

                                    Fermez SketchUp.
                                    Trouvez son fichier exe d'installation - généralement dans votre dossier Téléchargements.
                                    Sélectionnez son icÎne, clic droit > menu contextuel > 'Exécuter en tant qu'administrateur'...
                                    Dans la boßte de dialogue résultante, choisissez "Réparer"...
                                    Cela devrait résoudre la plupart des problÚmes d'autorisation liés à l'installation, tout en laissant votre dossier Plugins inchangé.

                                    Malheureusement, certains dossiers/fichiers enregistrĂ©s en dehors des chemins principaux de SketchUp peuvent ne pas ĂȘtre corrigĂ©s lorsque vous procĂ©dez ainsi.
                                    Donc, pour résoudre le problÚme avec C:\Users\levas\AppData\Local\LIBFREDO6_DATA_Dir, recherchez ce dossier et supprimez-le.
                                    Il est masquĂ© par dĂ©faut, vous devrez donc peut-ĂȘtre rĂ©initialiser certaines prĂ©fĂ©rences pour le voir...
                                    Lorsque SketchUp redĂ©marre, le dossier problĂ©matique et les fichiers doivent maintenant ĂȘtre recréés avec de bonnes autorisations...*

                                    TIG

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                                    • Z Offline
                                      ZoOZ85 Newcomers
                                      last edited by

                                      Ça a marchĂ© !! J'ai rĂ©alisĂ© les deux solution proposĂ©es et cela fonctionne correctement maintenant.

                                      Merci vraiment beaucoup pour votre aide !!

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                                      • B Offline
                                        beresniak
                                        last edited by beresniak

                                        Hello,
                                        I made a big mess while upgrading the hardware and reconfiguring the network.
                                        In short: I am asking you to release seats - licenses no.: 34491, 34492, 34493, 34494, 34498 (ie 34491 - 34494 and 34498).
                                        Thank you in advance.

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                                        • B Offline
                                          bokigto
                                          last edited by

                                          Where can I buy the Sketchuacation License. It's not on this page. Is the Upgrade same as the Extensions License. Can you guy check your page to make this easier.

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                                          • TIGT Online
                                            TIG Moderator
                                            last edited by

                                            Install the latest version of the desired Extension [and any related Lib - e.g. for LibFredo]
                                            You also need to install the newest version of the SketchUcation toolset...
                                            Restart SketchUp.
                                            With Fredo's tools you can then use the Tools > Fredo6 Collection > "ExtensionName" > License... item to check/obtain[aka 'buy']/validate the appropriate SCF-License...

                                            TIG

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