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    [Plugin] Universal Importer - v1.2.6 - 30 July 2024

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    • samuel_tS Offline
      samuel_t @brianroy2
      last edited by

      @brianroy2

      Hi, thanks for your bug report.

      I would be interested to have a copy of this STEP file (in private if you prefer) to confirm or not if this issue is macOS-specific 🤔

      How did you install Universal Importer, using the Extension Manager or another method?

      Could you please open the Terminal app on your Mac, paste the two commands below (one after the other), and send me their output?

      xattr "/Users/brianroy/Library/Application Support/SketchUp 2024/SketchUp/Plugins/universal_importer/Applications/Mayo/Mac/mayo-conv"

      "/Users/brianroy/Library/Application Support/SketchUp 2024/SketchUp/Plugins/universal_importer/Applications/Mayo/Mac/mayo-conv" --system-info

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      • pilouP Offline
        pilou
        last edited by pilou

        Hello
        ça faisait longtemps! 🙂 SketchUp Make 2017
        J'ai fait marché le plugin avec des modèles FBX réalisés avec le Free Tripo AI!
        En Retopologie basse résolution Game Asset (3000) pas de problème!
        A la résolution du dessus, (Low 5000) je n'ai pas la proposition de réduction des polygones dans Universal Importer!
        Et donc mon écran reste noir! Et cela échoue!
        Y a-t-il un nombre maximum en entrée ?

        Merci d'avance des conseils! 🙂
        mon modèle :
        https://www.tripo3d.ai/app/model/d122e434-c32d-4bac-adaa-1d47968dd18f

        Le modèle donné par Tripo
        Nickel_Robot_Tripo.jpg

        Mon propre modèle
        Nickel_Tractor2.jpg

        Frenchy Pilou
        Is beautiful that please without concept!
        My Little site :)

        samuel_tS 1 Reply Last reply Reply Quote 0
        • samuel_tS Offline
          samuel_t @pilou
          last edited by

          @pilou Hello, how have you been since then?

          I haven't set any hard limits in the Universal Importer plugin code... However, depending on your machine's specifications (especially the amount of system RAM), the import may be slow or even fail.

          Or maybe the second retopology generates an invalid model.

          Can you please send me the files directly in both resolutions? Because I don't wish to spend Tripo credits 😅

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          • pilouP Offline
            pilou
            last edited by pilou

            @samuel_t
            Med resolution (who don't works)
            https://moiscript.weebly.com/uploads/3/9/3/8/3938813/tripo_convert_a8a4796d-366a-45ec-b815-09b229a99bbd__2_.fbx

            Low resolution who works
            https://moiscript.weebly.com/uploads/3/9/3/8/3938813/tripo_convert_c35581b0-d804-4224-990b-b31022f0afd8.fbx

            Maybe the textures...
            https://moiscript.weebly.com/uploads/3/9/3/8/3938813/uir-source.fbx

            But maybe sure on my latop 12 years old there is only 8G Hard Memory! 🙂

            Frenchy Pilou
            Is beautiful that please without concept!
            My Little site :)

            1 Reply Last reply Reply Quote 0
            • U Offline
              Uhlala Newcomers
              last edited by

              Hi, I have the same message as romanencom with Universal Importer 1.2.6

              Any idea? Thanks.

              Captura de pantalla 2025-10-24 142802.png

              1 Reply Last reply Reply Quote 0
              • U Offline
                Uhlala Newcomers @romanencom
                last edited by

                @romanencodem Hi, I have the same issue with Universal Importer 1.2.6

                Any idea? Thanks.Captura de pantalla 2025-10-24 142802.png

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                • B Offline
                  BGUERRE
                  last edited by

                  hello
                  thank you to provide universal importer to the SU community.
                  Unfortunately, i did try to dowload .obj file, but get the following error message
                  8d4f79a6-b19a-4b4a-b105-c2b4f1c06fa7-image.png

                  OBJ fil is about 16 MO and he was generating by 3D Snap an IOS app.
                  Any suggestion ?.
                  thank you
                  Bruno

                  samuel_tS 1 Reply Last reply Reply Quote 0
                  • samuel_tS Offline
                    samuel_t @BGUERRE
                    last edited by samuel_t

                    @BGUERRE Hello,

                    You're welcome!

                    Seems there's an issue in .MTL file paired with .OBJ file.
                    Can you please upload them and send me both (in private if you prefer)?

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                    • Rich O BrienR Rich O Brien referenced this topic
                    • K Offline
                      kevgrn114 Newcomers
                      last edited by

                      Hi, Just found your Universal plugin today, I've been wanting something like that for a long time!! It seem to work fine for me exporting dxf files from lightburn except that anything that is a curve is chopped up into dashed lines. Squares come in fine but circles or curves get the dash effect. Any thoughts? Thanks

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                      • T Offline
                        titiinorbita
                        last edited by

                        Bonjour, merci pour ce plugin 🙂 J'essaye d'importer des 3d du site IKEA mais sans succès. J'ai l'erreur suivante : Failed to load file : GLTF : Draco mesh compression not supported. As-tu une solution ? Merci d'avance

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