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    SketchUcation Tools in 2017

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    • cottyC Offline
      cotty
      last edited by

      Me too.

      my SketchUp gallery

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      • Rich O BrienR Offline
        Rich O Brien Moderator
        last edited by

        I can't reproduce this. All i know is that it seems to happen on Windows only.

        What version of Windows are you both on? I'm on Win10

        Download the free D'oh Book for SketchUp 📖

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        • cottyC Offline
          cotty
          last edited by

          winver.JPG

          my SketchUp gallery

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          • ntxdaveN Offline
            ntxdave
            last edited by

            @cotty said:

            [attachment=0:2ggx1i0k]<!-- ia0 -->winver.JPG<!-- ia0 -->[/attachment:2ggx1i0k]

            Same 😛

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            • JQLJ Offline
              JQL
              last edited by

              Win 10 Home here too and I have the same issue.

              www.casca.pt
              Visit us on facebook!

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              • Bob JamesB Offline
                Bob James
                last edited by

                Here's what I see in Win10 Pro

                ES.PNG

                i7-4930K 3.4Ghz, 2x GTX780 6GB, 32GB DDR3-1600 ECC, OCZ Vertex 4 500GB, WD Black 3TB, 32TB NAS, 4x 27" Monitors, SpaceMouse Pro, X-keys XK-60

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                • bazB Offline
                  baz
                  last edited by

                  @bob james said:

                  Here's what I see in Win10 Pro

                  All good on Win10 Pro

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                  • Rich O BrienR Offline
                    Rich O Brien Moderator
                    last edited by

                    We are trying to find a cause but nothing so far?

                    Anyone got any more clues on what happens? Box reported that if you try to maximise the dialog it disappears. Can others confirm this?

                    Download the free D'oh Book for SketchUp 📖

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                    • BoxB Offline
                      Box
                      last edited by

                      I can even confirm that anymore, as now it's working.
                      I just did a clean install (uninstall all versions of 2017 including plugin folder, then right click install as admin)on my Win10 machine after doing a full wacom driver update.
                      Then installed the toolset_v3.0.0b.rbz and nothing else and it's all looking good.

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                      • JQLJ Offline
                        JQL
                        last edited by

                        Mine gets here:

                        Capturar.JPG

                        www.casca.pt
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                        • BoxB Offline
                          Box
                          last edited by

                          That's what I was getting until just now. So i can only guess it was something in my driver update. This is a wacom tablet so it has a specific bunch of drivers that it updates.
                          But gives you no idea of the specifics.

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                          • B Offline
                            Bruce Watt
                            last edited by

                            I am using windows 10 with Sketchup 2017 and I am not seeing any issues.

                            Although Bob James screen shot of Sketchucation Tools looks a bit different to mine.

                            sketchucation tools 3.01

                            SKUP PRO 2021 latest version / update
                            Windows 10 Pro
                            Dell Alienware Aurora R10 AMD
                            AMD Ryzen™ 9 3900X
                            NVIDIA® GeForce RTX™ 2080 Ti 11GB GDDR6

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                            • Rich O BrienR Offline
                              Rich O Brien Moderator
                              last edited by

                              @bruce watt said:

                              I am using windows 10 with Sketchup 2017 and I am not seeing any issues.

                              Although Bob James screen shot of Sketchucation Tools looks a bit different to mine.

                              [attachment=0:3eahkxs8]<!-- ia0 -->skup.png<!-- ia0 -->[/attachment:3eahkxs8]

                              If you resize the dialog wider or smaller the appearance changes. Try making yours wider

                              Download the free D'oh Book for SketchUp 📖

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                              • B Offline
                                Bruce Watt
                                last edited by

                                lovely! that did the trick, thanks Rich.

                                SKUP PRO 2021 latest version / update
                                Windows 10 Pro
                                Dell Alienware Aurora R10 AMD
                                AMD Ryzen™ 9 3900X
                                NVIDIA® GeForce RTX™ 2080 Ti 11GB GDDR6

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                                • FrederikF Offline
                                  Frederik
                                  last edited by

                                  Unfortunately I see the same as JQL...
                                  I'm on Win 10...

                                  Cheers
                                  Kim Frederik

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                                  • TIGT Offline
                                    TIG Moderator
                                    last edited by

                                    I'm on Win 10 and in v2017 ExtensionStore³, and everything else, works the same as v2016.
                                    The newer SketchUp uses its own built-in browser for all its WebDialogs [Chromium] it used to use Internet Explorer or Safari.
                                    Your Internet Options settings [Control Panel] might prevent the successful use of other browsers if it has some excessively harsh settings.
                                    Look at those and see if it helps...

                                    Since all v2017 users now use this newfangled Chromium OR IE browser for dialogs, it's odd that some of us have no issues but others do.
                                    If you have the Ruby Console open are there any messages when you try to open the dialog ?
                                    Do the other SCF dialogs like Plugins Manager work OK ?
                                    Do other extensions using WebDialogs work ?

                                    One option on PC to force a brand new dialog is this...
                                    Only do it if you are comfortable editing the Registry - change nothing else !
                                    Close v2017.
                                    Run > Regedit > OK
                                    In Regedit use Find or browse to this entry...
                                    HKEY_CURRENT_USER\SOFTWARE\SketchUp\SketchUp 2017\**WebDialog_SketchUcation ExtensionStore**
                                    Select it and Delete it.
                                    Close Regedit.
                                    Open v2017.
                                    Open the Ruby Console.
                                    Open open the ExtensionStore³ dialog...
                                    If it opens narrow then pull the right side out until all buttons display...

                                    Report back...


                                    SCFv2017.PNG


                                    SCF_RegEdit.PNG


                                    SCF_RegEdit_Typical_Values.PNG

                                    TIG

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                                    • B Offline
                                      blue442
                                      last edited by

                                      Windows 10 pro with dual 4k displays.
                                      I get the thin box, enlarging doesn't help.
                                      Performed a fresh Installation after deleting 2017 registry keys and all files in folder. Same results. 2016 is still installed.

                                      stumped.


                                      sketchucation.jpg

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                                      • JQLJ Offline
                                        JQL
                                        last edited by

                                        I'm also on a single 4k display, if it matters.

                                        www.casca.pt
                                        Visit us on facebook!

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                                        • N Offline
                                          NickW
                                          last edited by

                                          I'm having the same problems too. Win 10 all up to date. I've tried the Regedit suggestion, and resizing the dialog but no joy.

                                          Capture.PNG

                                          Interestingly the SU Extension Manager says the signature has expired - see attached screen capture.

                                          EDIT: But I see someone else has beaten me to that one. 😳

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                                          • TIGT Offline
                                            TIG Moderator
                                            last edited by

                                            When the Extensions Manager says 'Outdated Signature' it means you do not have your Loading Policy in the Extensions Manager settings set to 'Unrestricted'...
                                            I think v2017 does not start off set like that - unlike v2016 ?

                                            For some reason v2017 is not accepting signed extensions unless they are re-signed.
                                            I'll do that and re-post the RBZ - BUT I do not expect that to be the the cause of the originally reported issue...

                                            One thought about the other issue...
                                            Those of you having the problem...
                                            Are you installing v2017 properly ?
                                            It is less forgiving than previous versions, and weirdness can pop up from nowhere...
                                            You do not need to Uninstall and the Install again, do this...
                                            Close v2017.
                                            Find the SketchUp v2017 installer's exe [or download a fresh copy].
                                            Select it and right-click > context-menu > Run as administrator...
                                            When prompted choose to 'Repair'.
                                            This should reset this correctly.

                                            SketchUp v2017 must be installed as an administrator - even if you have admin-powers this is NOT sufficient.
                                            Improper installation can cause all sorts of flay weirdness...
                                            I wonder if this is the case here - where those of us who did it right have no issues ??

                                            TIG

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