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    Web dialogs stopped working

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    • Rich O BrienR Online
      Rich O Brien Moderator
      last edited by

      As far as I am aware web dialogs are reliant on Internet Explorer (as is Windows Explorer). So if your Windows Explorer is functioning then I imagine that isn't the issue. But I'm not fully versed on the ins and outs here.

      The fact SU can't fire up dialogs is suggesting a fault with SU if everything else ok. But maybe one of the gurus can add to my guess work

      Download the free D'oh Book for SketchUp πŸ“–

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      • W Offline
        wyatt
        last edited by

        Not that I know of. I have IE9 on this computer, but I don't use it. And maybe web dialog isn't even right. Does native SU use them for things like File-Import, Preferences, or Save? I have not tried repairing my SU install.

        EDIT: I'm not able to repair the installation because Windows wants an msi file. SU installs from an exe. I hate to totally reinstall, but that might be my option...

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        • P Offline
          Plex
          last edited by

          Hi there Wyatt

          You could try this, but of course I don't have to remind anyone of the "excitement" of changing the registry. 😲

          Here goes:

          Navigate to this location:

          HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones

          If there are any strange folders in the registry, it causes problem for the web dialog.
          Everything works fine if there are folders from 0 to 4 (5 total).

          Hope this helps,

          Sig

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          • W Offline
            wyatt
            last edited by

            Thanks, Sig. I'll check that out and let you know if I find anything different.

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            • thomthomT Offline
              thomthom
              last edited by

              @unknownuser said:

              Does native SU use them for things like File-Import, Preferences, or Save?

              No. That is native windows. Nothing to do with WebDialogs.

              Thomas Thomassen β€” SketchUp Monkey & Coding addict
              List of my plugins and link to the CookieWare fund

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              • Rich O BrienR Online
                Rich O Brien Moderator
                last edited by

                What are web dialogs then? Are they built around Internet Explorer in some way and why would SU fail to display them?

                I had terrible trouble with Maxwell and it's use of SilverLight. Some obscure setting in Windows 7 stopped Maxwell from working.

                Download the free D'oh Book for SketchUp πŸ“–

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                • thomthomT Offline
                  thomthom
                  last edited by

                  WebDialog are embedded web browser controls. Under windows the IE engine is used, under OSX the webkit engine is used. WebDialogs are used by Ruby scripts to create UI.

                  File Import, Preferences and Save windows are not WebDialogs - so it sounds to me the problem is not related to WebDialogs.

                  Thomas Thomassen β€” SketchUp Monkey & Coding addict
                  List of my plugins and link to the CookieWare fund

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                  • thomthomT Offline
                    thomthom
                    last edited by

                    @unknownuser said:

                    EDIT: I'm not able to repair the installation because Windows wants an msi file. SU installs from an exe. I hate to totally reinstall, but that might be my option...

                    Download the installation file again, that should let you do a Repair or Reinstallation.

                    Thomas Thomassen β€” SketchUp Monkey & Coding addict
                    List of my plugins and link to the CookieWare fund

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                    • W Offline
                      wyatt
                      last edited by

                      @unknownuser said:

                      Download the installation file again, that should let you do a Repair or Reinstallation.

                      I did, but the repair option would only recognize msi files. On Monday I guess I'll have to reinstall.

                      @unknownuser said:

                      File Import, Preferences and Save windows are not WebDialogs - so it sounds to me the problem is not related to WebDialogs.

                      Thanks for the explanation, Thom. When the problem first occurred, one of your script's UIs went blank too. I thought you had used a webdialog and thus, assumed incorrectly, that others were the same. Then when Cleanup started working again, I got really confused. I'll see what happens after the reinstall.

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                      • W Offline
                        wyatt
                        last edited by

                        Well a full reinstall seemed to fix the problem. I have no idea what caused it, but I have all my plugins loaded and there are no menu errors. Must have been a Friday fluke. Thanks to those who offered ideas and solutions.

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                        • R Offline
                          Roger
                          last edited by

                          Wyatt, I am running SU8 and as of now, all attempts to go to the 3D warehouse are crashing my machine. Brand new computer with fresh installs.

                          http://www.azcreative.com

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                          • TIGT Online
                            TIG Moderator
                            last edited by

                            The 3dWarehouse's download/access-ability had been broken for the last several hours... BUT it seems to be fixed now...

                            TIG

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                            • W Offline
                              wyatt
                              last edited by

                              I had read on the Shaderlight forum that some things with the warehouse weren't working right. I don't think that was related to the problem I was having.

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                              • GaieusG Offline
                                Gaieus
                                last edited by

                                There must be something wrong. Also Martin reported some bugs...
                                http://forums.sketchucation.com/viewtopic.php?p=382229#p382229

                                Gai...

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