Sketchup 7.1 bugs

TriciaS

@markozeta said:

I can't select a section plane once I put it in my model!

Help!

I've got the same problem.

I can get around it by grouping everything together, adding the section plane, selecting all then subtracting everything bar the plane, but it's not ideal

Hi,

I'm interested in getting more details on this issue. Do you see it with all models (e.g. if you create a box and add a section plane will you be unable to select the section plane?). If so, as an experiment, does turning off hardware acceleration cause the issue to go away?

Thanks in advance,

Tricia
Google

TriciaS

@anglaret said:

Precision on the selection tool
When I work with a jpeg under my drawing (in 2D)the color picking select only the jpeg,
even covered with a colored rectangle above.
Marc

Hi Marc,

Not sure I see this one. Is it possible to post a model that shows it? In the first maintenance release of 7.1, we are going to address the fact that selection (which includes sampling materials) is not as precise as it used to be. I'm testing the candidate release now and would like to make sure this issue is fixed.

Thanks in advance!

Tricia
Google

TriciaS

@tig said:

I think there's a bug in Sketchup 7.1 and the use of 'Engineering' Units [always feet].
If you change to 'Decimal' Units [feet] it works fine. Also any other units format also works properly too...

BUT with Units set to Engineering Feet with a negative Z it does a 'round' to an integer and does a double negative to boot, when data is taken from the -ve Z point: it's reported wrongly as a length/length.to_s e.g. --20' instead of -20.5'.

Hi TIG,

Right you are - this is a bug that has been reported by others as well. It is not new to 7.1 but it is on our radar. I'll make a note in the bug that it you reported it as well.

Best regards,

Tricia

John Sayers

I've found that the guides remain grey even if you change the global colour (I prefer bright pink) - they also don't change to yellow when selected so you can't select them!

Ah - problem solved - so you must have the Model Axes selected to get the guides to work properly!! when you switch off axes you switch off guides. I never thought of the guides as axes.

frv

Am I doing something wrong or is it 7.1
I am changing the width and or height of a texture in the color-edit material panel but nothing happens. I can not imagine its a bug not seen before. I a must be doing something wrong.
I am on OSX Leopard.
Any help is apreciated much.
Francois

frv

Just deleted my p.list preference file and started up again and its all fine again. I can now change the dimensions of textures effectively again. Have no idea what caused the preferences to become corrupted.

frv

and the bug is now back again. Somehow the settings for the width and height of a texture does not work anymore. I never had a problem with this on SU 6.
I am on a Macbookpro, OSX 10.5.8
Francois

driven

According to Apple Support (Ireland) and the 'Genius' at the apple store my MacBook's ATI Radeon X1600 is dead and needs replacing.

Problems started while using SU7 with OSX 10.5.7 and only got worse with SU7.1 and 10.5.8.

As well as most the symptoms described in these posts, I started having lots of bugsplats, freezes and crashes.

Problems also showed up in other software and Safari 4 and then Finder.

Thinking it was something I had added (alfa/beta software, rubies, etc.) I did a cull on my system, rebuilt permissions did a clean instal eventually ending up with a striped down 10.4 and a virginal SU7.1 and xTools as my only content.

I mean NO documents, NO images, nothing except the problem, which may confirm Apples opinion.

However, everything works in 'Safe Mode' and has done all the way thru, which is why I think it's something to do with quartz extreme drivers.

These are turned off in 'Safe Mode' and my glitches and crashes go away.

Anyone else on a Mac want to try 'safe mode' and let me know if it stops your problems?

P.S. I have also been using also QuartzDebug (in xTools) to turn on/off Quartz extreme for SU but it doesn't completely eliminate problems.

bjanzen

Great find, driven. When you boot in safe mode, you're not loading your graphics card drivers, so all OpenGL commands are run in software, not on your graphics card. If you're into these things, you can look at http://developer.apple.com/mac/library/documentation/Darwin/Conceptual/KEXTConcept/KEXTConceptLoading/loading_kexts.html.

When a user was having a graphics card issue, I've mucked with some of this. You can modify which kernel extensions load in safe boot mode, so I can still load the graphics card drivers but disable other kernel extensions by editing the OSBundleRequired setting in the kernel extension.

Now just as they say when I watch "Nitro Circus" or "MythBusters" with my teen-age sons, DO NOT TRY THIS STUNT <break to "State of Massachusetts" by Dropkick Murphys>

b

thomthom

@bjanzen said:

<break to "State of Massachusetts" by Dropkick Murphys>

http://open.spotify.com/track/4g9aB6nGJxQA1ZHtzAXirL
Great with audio to go with forum posts!

driven

Hi bjanzen,
hope it contributes to a long term fix, it seems to me that intel (not JUST apple) are pushing the switch to BIOS EFI boots at the expense of quite recent (2-3yr old) hardware.

Today I found Apple have released a patch for the current MacBook Pro suffering from many of my symptoms in Snow Leopard, http://support.apple.com/kb/HT3498, yet they seem totally surprised that I'm saying I don't think I need a £600 CPU or a new MacBook if it still works in SafeMode and used to work prior to the new EFI introduced with 10.5.

Luckily I only use the MacBook for making components while waiting drawings on my iMac to complete, it's no where near as buggy in SU, but does cause log reporting to spin out of control every now and again.

@unknownuser said:

If you're into these things

not really but if it can save me upgrading I guess I'll have to learn,
unless you could throw together a SU Safe boot package with internet but no QuartzExtreme...

john

bjanzen

This update was issued 6 months ago, and I'm 99.9% sure that it's incorporated into Snow Leopard, which was released 2 months ago. If you have AppleCare, or it failed while you had AppleCare, then get them to replace it. If not, private message me and we can discuss this further... not sure that working around broken hardware is a good topic of general discussion.

b

bjanzen

Oh, and I'd be remiss if I didn't add today's announcement http://googleblog.blogspot.com/2009/10/making-search-more-musical.html and a link to http://www.google.com/search?&q=Dropkick+Murphys+State+of+Massachusetts

tim

@sketchup guide tommy said:

Hi Everyone,

@tim said:

there is a really annoying wait after stopping moving before they re-appear.

It sounds like folks have pretty much explained this behavior. We knew questions about this functionality would come up, so we wrote a Help Center article to help explain what's going on:

http://sketchup.google.com/support/bin/answer.py?answer=161783

OK, I have a little more info to add on this issue.

Firstly I really don't see it as being related to the suggested link because it is so intermittent; this is a fairly small model with not much in the way of complicated shapes and crucially it can be moved and rotated without dropping the textures and dimensions almost all the time. In order to trigger some "gosh this is taking along while Ill just simplify the render a while" condition some other time consuming activity must be being triggered in a confusing way. It doesn't happen every day, nor every time I open the file, nor as a result of changing view type or whatever. It is apparently random.
Secondly, when it does start to occur there is a very strange way to stop it happening that I discovered by accident. I simply swap to another scene and back. Almost always there is a scene (I have maybe 15 scenes in my file) where all is fine and going back to to the troublesome one after visiting that 'good' scene stops the problem. So, problem in sceneA, swap to sceneD, go back to sceneA, no more problem in sceneA. A couple of times I have followed this procedure and not fixed the problem but swapping to sceneX and back works.

All rather odd. Dontcha love software?

John Sayers

Has anyone experienced problems with Thunderbird email not recognising 7.1 .skp files and sending them as text??

Gaieus

You mean as simple text files or files with a txt extension? If this latter, what if you rename the extension to skp?

NewOne

@john sayers said:

Has anyone experienced problems with Thunderbird email not recognising 7.1 .skp files and sending them as text??

Well, this happened to me when sending dxf files

remus

Sounds like a problem with thunderbird, not sketchup.

Gumika

Anyone else experiencing this: it started with SU 7 and got worse with 7.1. Every time I open a model that has textures, SU crashes. It happened on two computers, both running WinXP SP2, one has a Radeon4830 card, the other has an on-board Intel thing. Now I can't use ANY textures/materials at all. I tried different graphics settings, uninstall then reinstall SU but that didn't help. Any suggestions? Should I revert back to SU 6 or what?

thomthom

Have you updated your graphic drivers?
Does SU still crash if you turn off Hardware acceleration? They it doesn't, then it's an issue with your graphic card driver.