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    Sketchup 7.1 bugs

    Scheduled Pinned Locked Moved SketchUp Bug Reporting
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    • T Offline
      tfdesign
      last edited by

      Just thought I'd add, that trashing the preferences in Mac OS X, has cured quite a few upgrade 'problems'. I don't know how one would go about this though in Windows. Sorry.

      My book "Let's SketchUp!" Download from here

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      • TIGT Online
        TIG Moderator
        last edited by

        I think there's a bug in Sketchup 7.1 and the use of 'Engineering' Units [always feet].
        If you change to 'Decimal' Units [feet] it works fine. Also any other units format also works properly too...

        BUT with Units set to Engineering Feet with a negative Z it does a 'round' to an integer and does a double negative to boot, when data is taken from the -ve Z point: it's reported wrongly as a length/length.to_s e.g. --20' instead of -20.5'. 😢

        TIG

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        • A Offline
          anglaret
          last edited by

          Tiger

          Thanks for help, but I am in decimeter precisiion 0; I tried all other units
          with re-starting SU without success.
          I tried hardware acceleration off too without results.

          Marc

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          • A Offline
            Aerilius
            last edited by

            Has someone else found this: in the Windows version, Sketchup does not update the title bar of the window after loading another file. For example you start SU and it opens the standard template "untitled", you go to file -> open ... and open model.skp, but it still shows "untitled" in the titlebar.

            SU7.1, WinXP SP3

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            • AnssiA Offline
              Anssi
              last edited by

              @aerilius said:

              Has someone else found this: in the Windows version, Sketchup does not update the title bar of the window after loading another file. For example you start SU and it opens the standard template "untitled", you go to file -> open ... and open model.skp, but it still shows "untitled" in the titlebar.

              SU7.1, WinXP SP3

              It works all right for me.

              Anssi

              securi adversus homines, securi adversus deos rem difficillimam adsecuti sunt, ut illis ne voto quidem opus esset

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              • T Offline
                TriciaS
                last edited by

                @bishopski said:

                @markozeta said:

                I can't select a section plane once I put it in my model!

                Help!

                I've got the same problem.

                I can get around it by grouping everything together, adding the section plane, selecting all then subtracting everything bar the plane, but it's not ideal

                Hi,

                I'm interested in getting more details on this issue. Do you see it with all models (e.g. if you create a box and add a section plane will you be unable to select the section plane?). If so, as an experiment, does turning off hardware acceleration cause the issue to go away?

                Thanks in advance,

                Tricia
                Google

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                • T Offline
                  TriciaS
                  last edited by

                  @anglaret said:

                  Precision on the selection tool
                  When I work with a jpeg under my drawing (in 2D)the color picking select only the jpeg,
                  even covered with a colored rectangle above.
                  Marc

                  Hi Marc,

                  Not sure I see this one. Is it possible to post a model that shows it? In the first maintenance release of 7.1, we are going to address the fact that selection (which includes sampling materials) is not as precise as it used to be. I'm testing the candidate release now and would like to make sure this issue is fixed.

                  Thanks in advance!

                  Tricia
                  Google

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                  • T Offline
                    TriciaS
                    last edited by

                    @tig said:

                    I think there's a bug in Sketchup 7.1 and the use of 'Engineering' Units [always feet].
                    If you change to 'Decimal' Units [feet] it works fine. Also any other units format also works properly too...

                    BUT with Units set to Engineering Feet with a negative Z it does a 'round' to an integer and does a double negative to boot, when data is taken from the -ve Z point: it's reported wrongly as a length/length.to_s e.g. --20' instead of -20.5'. 😢

                    Hi TIG,

                    Right you are - this is a bug that has been reported by others as well. It is not new to 7.1 but it is on our radar. I'll make a note in the bug that it you reported it as well.

                    Best regards,

                    Tricia

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                    • John SayersJ Offline
                      John Sayers
                      last edited by

                      I've found that the guides remain grey even if you change the global colour (I prefer bright pink) - they also don't change to yellow when selected so you can't select them!

                      Ah - problem solved - so you must have the Model Axes selected to get the guides to work properly!! when you switch off axes you switch off guides. I never thought of the guides as axes.

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                      • F Offline
                        frv
                        last edited by

                        Am I doing something wrong or is it 7.1
                        I am changing the width and or height of a texture in the color-edit material panel but nothing happens. I can not imagine its a bug not seen before. I a must be doing something wrong.
                        I am on OSX Leopard.
                        Any help is apreciated much.
                        Francois

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                        • F Offline
                          frv
                          last edited by

                          Just deleted my p.list preference file and started up again and its all fine again. I can now change the dimensions of textures effectively again. Have no idea what caused the preferences to become corrupted.

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                          • F Offline
                            frv
                            last edited by

                            and the bug is now back again. Somehow the settings for the width and height of a texture does not work anymore. I never had a problem with this on SU 6.
                            I am on a Macbookpro, OSX 10.5.8
                            Francois

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                            • D Offline
                              driven
                              last edited by

                              According to Apple Support (Ireland) and the 'Genius' at the apple store my MacBook's ATI Radeon X1600 is dead and needs replacing.

                              Problems started while using SU7 with OSX 10.5.7 and only got worse with SU7.1 and 10.5.8.

                              As well as most the symptoms described in these posts, I started having lots of bugsplats, freezes and crashes.

                              Problems also showed up in other software and Safari 4 and then Finder.

                              Thinking it was something I had added (alfa/beta software, rubies, etc.) I did a cull on my system, rebuilt permissions did a clean instal eventually ending up with a striped down 10.4 and a virginal SU7.1 and xTools as my only content.

                              I mean NO documents, NO images, nothing except the problem, which may confirm Apples opinion.

                              However, everything works in 'Safe Mode' and has done all the way thru, which is why I think it's something to do with quartz extreme drivers.

                              These are turned off in 'Safe Mode' and my glitches and crashes go away.

                              Anyone else on a Mac want to try 'safe mode' and let me know if it stops your problems?

                              P.S. I have also been using also QuartzDebug (in xTools) to turn on/off Quartz extreme for SU but it doesn't completely eliminate problems.

                              learn from the mistakes of others, you may not live long enough to make them all yourself...

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                              • B Offline
                                bjanzen
                                last edited by

                                Great find, driven. When you boot in safe mode, you're not loading your graphics card drivers, so all OpenGL commands are run in software, not on your graphics card. If you're into these things, you can look at http://developer.apple.com/mac/library/documentation/Darwin/Conceptual/KEXTConcept/KEXTConceptLoading/loading_kexts.html.

                                When a user was having a graphics card issue, I've mucked with some of this. You can modify which kernel extensions load in safe boot mode, so I can still load the graphics card drivers but disable other kernel extensions by editing the OSBundleRequired setting in the kernel extension.

                                Now just as they say when I watch "Nitro Circus" or "MythBusters" with my teen-age sons, DO NOT TRY THIS STUNT <break to "State of Massachusetts" by Dropkick Murphys> 😄

                                b

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                                • thomthomT Offline
                                  thomthom
                                  last edited by

                                  @bjanzen said:

                                  <break to "State of Massachusetts" by Dropkick Murphys>

                                  http://open.spotify.com/track/4g9aB6nGJxQA1ZHtzAXirL
                                  Great with audio to go with forum posts! 😄

                                  Thomas Thomassen — SketchUp Monkey & Coding addict
                                  List of my plugins and link to the CookieWare fund

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                                  • D Offline
                                    driven
                                    last edited by

                                    Hi bjanzen,
                                    hope it contributes to a long term fix, it seems to me that intel (not JUST apple) are pushing the switch to BIOS EFI boots at the expense of quite recent (2-3yr old) hardware.

                                    Today I found Apple have released a patch for the current MacBook Pro suffering from many of my symptoms in Snow Leopard, http://support.apple.com/kb/HT3498, yet they seem totally surprised that I'm saying I don't think I need a £600 CPU or a new MacBook if it still works in SafeMode and used to work prior to the new EFI introduced with 10.5.

                                    Luckily I only use the MacBook for making components while waiting drawings on my iMac to complete, it's no where near as buggy in SU, but does cause log reporting to spin out of control every now and again.

                                    @unknownuser said:

                                    If you're into these things

                                    not really but if it can save me upgrading I guess I'll have to learn,
                                    unless you could throw together a SU Safe boot package with internet but no QuartzExtreme...

                                    john

                                    learn from the mistakes of others, you may not live long enough to make them all yourself...

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                                    • B Offline
                                      bjanzen
                                      last edited by

                                      This update was issued 6 months ago, and I'm 99.9% sure that it's incorporated into Snow Leopard, which was released 2 months ago. If you have AppleCare, or it failed while you had AppleCare, then get them to replace it. If not, private message me and we can discuss this further... not sure that working around broken hardware is a good topic of general discussion.

                                      b

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                                      • B Offline
                                        bjanzen
                                        last edited by

                                        Oh, and I'd be remiss if I didn't add today's announcement http://googleblog.blogspot.com/2009/10/making-search-more-musical.html and a link to http://www.google.com/search?&q=Dropkick+Murphys+State+of+Massachusetts

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                                        • T Offline
                                          tim
                                          last edited by

                                          @sketchup guide tommy said:

                                          Hi Everyone,

                                          @tim said:

                                          there is a really annoying wait after stopping moving before they re-appear.

                                          It sounds like folks have pretty much explained this behavior. We knew questions about this functionality would come up, so we wrote a Help Center article to help explain what's going on:

                                          Error 404 (Not Found)!!1

                                          favicon

                                          (sketchup.google.com)

                                          OK, I have a little more info to add on this issue.

                                          Firstly I really don't see it as being related to the suggested link because it is so intermittent; this is a fairly small model with not much in the way of complicated shapes and crucially it can be moved and rotated without dropping the textures and dimensions almost all the time. In order to trigger some "gosh this is taking along while Ill just simplify the render a while" condition some other time consuming activity must be being triggered in a confusing way. It doesn't happen every day, nor every time I open the file, nor as a result of changing view type or whatever. It is apparently random.
                                          Secondly, when it does start to occur there is a very strange way to stop it happening that I discovered by accident. I simply swap to another scene and back. Almost always there is a scene (I have maybe 15 scenes in my file) where all is fine and going back to to the troublesome one after visiting that 'good' scene stops the problem. So, problem in sceneA, swap to sceneD, go back to sceneA, no more problem in sceneA. A couple of times I have followed this procedure and not fixed the problem but swapping to sceneX and back works.

                                          All rather odd. Dontcha love software?

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                                          • John SayersJ Offline
                                            John Sayers
                                            last edited by

                                            Has anyone experienced problems with Thunderbird email not recognising 7.1 .skp files and sending them as text??

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