Sketchucation Tools 5.0...

Gábor

@kmead Does your Ruby console show any error messages when you try to install?

Could you try to Copy/Paste this script into your Ruby Console and press enter?

require 'open-uri'

url = "https://pluginstore.sketchucation.com/downloadtest.txt"
save_path = File.join(Sketchup.temp_dir, "downloadtest.txt")

begin
  # URI.open fetches the file, IO.copy_stream streams it safely to disk
  IO.copy_stream(URI.open(url), save_path)
  puts "✅ Success! File saved to: #{save_path}"
rescue => e
  puts "❌ Error downloading file: #{e.message}"
end

Do you get Success or Error result?

kmead

@Gábor Thank you for the response, I am continuing to have an error and IT is not owning up to having anything to do with it.

When I paste in your script, this is what I get returned as an error:

Error downloading file: SSL_connect returned=1 errno=0 peeraddr=178.63.47.155:443 state=error: certificate verify failed (self-signed certificate in certificate chain)
=> nil

TIG

@Gábor needs to comment but I just ran the test and got 'Success ! ...', so it worked for me.
This suggests that your IT set up is somehow wrongly dealing with the certificate verification ??

Gábor

@kmead Thank you for the test result. It makes it probable that your MAC/ SketchUp or Firewall or any other "middleware" is considering our SSL certificate invalid.

To narrow down the problem, could you please run the following script?

require 'open-uri'
require 'openssl'

url = "https://pluginstore.sketchucation.com/downloadtest.txt"
save_path = File.join(Sketchup.temp_dir, "downloadtest.txt")

begin
  # Bypassing SSL verification for diagnostic purposes
  IO.copy_stream(URI.open(url, ssl_verify_mode: OpenSSL::SSL::VERIFY_NONE), save_path)
  puts "✅ Success! File saved to: #{save_path}"
rescue => e
  puts "❌ Error downloading file: #{e.message}"
end

This script skips the SSL cert test. If it downloads the test file without any problems then it is very likely that the the problem is with the corporate firewall or with some other kind of middleware.

If we know the result, we can try to create a possible solution which we can integrate into the next version of the tools.

kmead

Thank you, my apologies I have been submerged in project work. Thank you for your time.

I ran this and the result is:

Success! File saved to: /var/folders/32/_b6xvp2s35zdb8ct2gnhsx78c99cvq/T/com.sketchup.SketchUp.2026.kmead/downloadtest.txt
=> nil

Gábor

@kmead Thank you very much for testing. We will discuss if we can provide a fix for it on our side. TBH disabling the cert test is not an elegant solution, so if we fix it, we need to find a solution where it is disabled only for the affected users...

kmead

Thank you. From my side, what verbiage should I use with my IT department to ask for adjustments to the corporate firewall? Is our issue peculiar to my IT set up or are others seeing something like this? I greatly appreciate you all looking at this. Have a great day.

Rich O Brien

v5.0.8 released.

License file location fixes
Device name fixes
Global License Status improvements
Server improvements
2027 compatibility

abuelogaylord

Helo, probably this topic was already discussed before. I have some Fredo extension purchased long ago. The online license manager doesn't allow me to remove old seats from outdated computers.

How can I do it? The old seats were installed in old computers from my company replaced with newer models. Havin only one seat available is painful anytime I need to work at home in the company laptop.
Thank you!

fredo6

@abuelogaylord

I released the 2 seats of 2022 and 2025

Stahlman17

I am using SketchUp 2017 Make and I am trying to install extensions from Sketchucation using the extension store V5.0.8 but all I get is the white screen which says loading and to click the green continue button if page does not refresh. I do that, but nothing changes. I am using Windows 11. Any sugestions would be appreciated.