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    ⚠️ Update | Sketchucation Tools 5.0.8 released with licensing improvements and bugfixes Download

    Sketchucation Tools 5.0...

    Scheduled Pinned Locked Moved Extensions & Applications Discussions
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    • TIGT
      TIG Moderator
      last edited by TIG

      @b2pi
      I have fixed the issue and there is already an updated version 'in the pipeline' - watch for its release...

      TIG

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      • B
        B2Pi
        last edited by

        Thanks so very much (it's good to know that I'm still somewhat vaguely sane)

        1 Reply Last reply
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        • Rich O BrienR
          Rich O Brien Moderator
          last edited by

          v5.0.7 released.

          • Improvement to licensing system to handle networked devices
          • Improvement to toolbar handling
          • Minor bugfixes

          Download the free D'oh Book for SketchUp 📖

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          • kmeadK
            kmead
            last edited by

            This is likely a problem resulting from working for a large, risk averse corporation with an IT department locking things down.

            I am running the latest shipping version of Sketchup on the latest version of MacOS.

            When I use SKTools to access the SK plugins store to download plugins, I get an error message. I can't find a place on MacOS to allow Sketchup/Sketchucation to be able to do so and the Sketchup Plugins Manager doesn't download plugins from Sketchucation. All around it is painful where prior to ver 5 of the Sketchucation plugin I basically ignored the Sketchup Plugin Manager.

            Any tips on how to get 5.07 to download and install plugins like it once did?

            Many thanks.
            Screenshot 2026-08-03 at 10.40.11 AM.png

            I created Dilbertville, sorry about that...

            TIGT G 2 Replies Last reply
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            • TIGT
              TIG Moderator @kmead
              last edited by TIG

              @kmead

              I'm sure @rich-o-brien and @gábor will chip in with more detailed advice - but in the meantime, your IT guys need to add sketchucation.com etc to their firewall white list etc ?
              Remember you can always make a note of the extension in the ExtensionStore and download the very same one's RBZ from the PluginStore, then manually install it using either the native Extensions Manager > Install-Extension method, or the Extensions > SketchUcation submenu item Archive Installer... [which also installs ZIP as well as RBZ].

              TIG

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              • Rich O BrienR
                Rich O Brien Moderator
                last edited by

                @kmead
                Looks like an overzealous security policy. Hard to say for sure.

                It’s a holiday here today but I’ll chat with Gabor about it tomorrow.

                Download the free D'oh Book for SketchUp 📖

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                • G
                  Gábor @kmead
                  last edited by

                  @kmead Does your Ruby console show any error messages when you try to install?

                  Could you try to Copy/Paste this script into your Ruby Console and press enter?

                  require 'open-uri'
                  
                  url = "https://pluginstore.sketchucation.com/downloadtest.txt"
                  save_path = File.join(Sketchup.temp_dir, "downloadtest.txt")
                  
                  begin
                    # URI.open fetches the file, IO.copy_stream streams it safely to disk
                    IO.copy_stream(URI.open(url), save_path)
                    puts "✅ Success! File saved to: #{save_path}"
                  rescue => e
                    puts "❌ Error downloading file: #{e.message}"
                  end
                  

                  Do you get Success or Error result?

                  8d62625c-44b1-4efa-a099-85548838bfbe-image.jpeg

                  kmeadK 1 Reply Last reply
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                  • kmeadK
                    kmead @Gábor
                    last edited by

                    @Gábor Thank you for the response, I am continuing to have an error and IT is not owning up to having anything to do with it.

                    When I paste in your script, this is what I get returned as an error:

                    Error downloading file: SSL_connect returned=1 errno=0 peeraddr=178.63.47.155:443 state=error: certificate verify failed (self-signed certificate in certificate chain)
                    => nil

                    I created Dilbertville, sorry about that...

                    G 1 Reply Last reply
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                    • TIGT
                      TIG Moderator
                      last edited by TIG

                      @Gábor needs to comment but I just ran the test and got 'Success ! ...', so it worked for me.
                      This suggests that your IT set up is somehow wrongly dealing with the certificate verification ??

                      TIG

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                      • G
                        Gábor @kmead
                        last edited by Gábor

                        @kmead Thank you for the test result. It makes it probable that your MAC/ SketchUp or Firewall or any other "middleware" is considering our SSL certificate invalid.

                        To narrow down the problem, could you please run the following script?

                        require 'open-uri'
                        require 'openssl'
                        
                        url = "https://pluginstore.sketchucation.com/downloadtest.txt"
                        save_path = File.join(Sketchup.temp_dir, "downloadtest.txt")
                        
                        begin
                          # Bypassing SSL verification for diagnostic purposes
                          IO.copy_stream(URI.open(url, ssl_verify_mode: OpenSSL::SSL::VERIFY_NONE), save_path)
                          puts "✅ Success! File saved to: #{save_path}"
                        rescue => e
                          puts "❌ Error downloading file: #{e.message}"
                        end
                        

                        This script skips the SSL cert test. If it downloads the test file without any problems then it is very likely that the the problem is with the corporate firewall or with some other kind of middleware.

                        If we know the result, we can try to create a possible solution which we can integrate into the next version of the tools.

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                        • kmeadK
                          kmead
                          last edited by

                          Thank you, my apologies I have been submerged in project work. Thank you for your time.

                          I ran this and the result is:

                          ✅ Success! File saved to: /var/folders/32/_b6xvp2s35zdb8ct2gnhsx78c99cvq/T/com.sketchup.SketchUp.2026.kmead/downloadtest.txt
                          => nil

                          I created Dilbertville, sorry about that...

                          G 1 Reply Last reply
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                          • G
                            Gábor @kmead
                            last edited by

                            @kmead Thank you very much for testing. We will discuss if we can provide a fix for it on our side. TBH disabling the cert test is not an elegant solution, so if we fix it, we need to find a solution where it is disabled only for the affected users...

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                            • kmeadK
                              kmead
                              last edited by

                              Thank you. From my side, what verbiage should I use with my IT department to ask for adjustments to the corporate firewall? Is our issue peculiar to my IT set up or are others seeing something like this? I greatly appreciate you all looking at this. Have a great day.

                              I created Dilbertville, sorry about that...

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                              • Rich O BrienR
                                Rich O Brien Moderator
                                last edited by

                                v5.0.8 released.

                                • License file location fixes
                                • Device name fixes
                                • Global License Status improvements
                                • Server improvements
                                • 2027 compatibility

                                Download the free D'oh Book for SketchUp 📖

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                                Reply Quote 1
                                • A
                                  abuelogaylord
                                  last edited by

                                  Helo, probably this topic was already discussed before. I have some Fredo extension purchased long ago. The online license manager doesn't allow me to remove old seats from outdated computers.

                                  Untitled-1.png

                                  How can I do it? The old seats were installed in old computers from my company replaced with newer models. Havin only one seat available is painful anytime I need to work at home in the company laptop.
                                  Thank you!

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                                  • fredo6F
                                    fredo6
                                    last edited by

                                    @abuelogaylord

                                    I released the 2 seats of 2022 and 2025

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