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SCFLicense: Extension Licensing on Sketchucation

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  • T Offline
    TIG Moderator @parkjh1477
    last edited by 16 Jul 2024, 14:50

    @parkjh1477

    The error message means the signature file can't be read.
    You can follow the instructions and delete the file [folder opens on button click], then re-validate the licenses and see if that helps...
    This can happen if you change the name of your computer, it can also be affected if you have computer name that doesn't follow the Windows rules - e.g. the computer's name contains special characters causing issues with the licensing system saved data...
    Let us know how you get on...

    TIG

    P 2 Replies Last reply 16 Jul 2024, 15:27 Reply Quote 0
    • P Offline
      parkjh1477 @TIG
      last edited by 16 Jul 2024, 15:27

      @TIG
      I tried changing the computer name, but it didn't solve the problem. However, the license for SketchUp 2021 version on the same computer works normally. Should I delete SketchUp 2021?

      1 Reply Last reply Reply Quote 0
      • P Offline
        parkjh1477 @TIG
        last edited by 16 Jul 2024, 15:32

        @TIG
        I tried changing the computer name, but it didn't solve the problem. However, the license for SketchUp 2021 version on the same computer works normally. Should I delete SketchUp 2021? (i'm using ver.2024)

        T 1 Reply Last reply 16 Jul 2024, 16:12 Reply Quote 0
        • T Offline
          TIG Moderator @parkjh1477
          last edited by TIG 16 Jul 2024, 16:12

          @parkjh1477

          Both versions can exists side-by-side, so don't delete v2021 just yet.
          Does your computer-name follow the Windows rules - i.e. no special characters...
          This is a range of characters that can be considered safe:
          Letters (a-z A-Z)
          Digits (0-9)
          Underscore (_)
          Hyphen (-)
          Space
          Dot (.)
          Beyond this, you just have to enforce some additional rules regarding spaces and dots. This is usually sufficient:
          Name must contain at least one letter or number (to avoid only dots/spaces)
          Name must start with a letter or number (to avoid leading dots/spaces)
          Name may not end with a dot or space

          Do you have any special characters in the computer-name OR your user-name ? - I guess you are Korean ?

          TIG

          P 1 Reply Last reply 19 Jul 2024, 09:34 Reply Quote 0
          • P Offline
            parkjh1477 @TIG
            last edited by 19 Jul 2024, 09:34

            @TIG Yes, I am korean. I fixed my problem following your advise. Really thank you for your kindness reply. Thanks!

            1 Reply Last reply Reply Quote 0
            • N Offline
              November11 Newcomers
              last edited by 24 Jul 2024, 02:50

              FredoScale 無法使用.jpg

              Please tell me how to solve the problem??

              T 1 Reply Last reply 24 Jul 2024, 09:13 Reply Quote 0
              • T Offline
                TIG Moderator @November11
                last edited by 24 Jul 2024, 09:13

                @November11
                Follow the message's instructions on opening the folder and deleting the file.
                You might need to rename your computer...

                Your computer-name must follow the Windows rules - i.e. NO special characters in it...
                This is a range of characters that can be considered safe:
                Letters (a-z A-Z)
                Digits (0-9)
                Underscore (_)
                Hyphen (-)
                Space
                Dot (.)
                Beyond this, you just have to enforce some additional rules regarding spaces and dots. This is usually sufficient:
                Name must contain at least one letter or number (to avoid only dots/spaces)
                Name must start with a letter or number (to avoid leading dots/spaces)
                Name may not end with a dot or space

                Do you have any special characters in the computer-name OR your user-name ? - I guess you are Chinese ?

                Try fixing that and restart to see if that helps...
                Let us know how you get on...

                TIG

                1 Reply Last reply Reply Quote 0
                • S Offline
                  SergioAlbelli Newcomers
                  last edited by 26 Jul 2024, 05:02

                  I have purchased an license last year. And when I try to use the Freddy Roundcorner Plugin. The system says, "free trail expired"?

                  R T 2 Replies Last reply 26 Jul 2024, 08:58 Reply Quote 0
                  • R Online
                    Rich O Brien Moderator @SergioAlbelli
                    last edited by 26 Jul 2024, 08:58

                    @SergioAlbelli Please check if your extensions are updated to latest releases.

                    https://sketchucation.com/plugin/696-sketchucationtools
                    https://sketchucation.com/pluginstore?pln=LibFredo6
                    https://sketchucation.com/pluginstore?pln=Roundcorner

                    You can do this directly in SketchUp using Extensions > Sketchucation > ExtensionStore

                    Restart SketchUp after updating and then follow the licensing guide to activate: https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

                    Download the free D'oh Book for SketchUp 📖

                    1 Reply Last reply Reply Quote 0
                    • T Offline
                      TIG Moderator @SergioAlbelli
                      last edited by TIG 26 Jul 2024, 12:26

                      @SergioAlbelli
                      In addition to Rich's useful info...
                      We are assuming you have bought a license for Fredo's RoundCorner extension and not his other FredoCorner extension, whatever, then you need to save its file onto your computer and then validate it in the appropriate dialog opened from that extension's submenu in the Tools menu...
                      There are pages to help you mange your licenses as listed in this thread...
                      We need more info if you still can't resolve it...

                      TIG

                      1 Reply Last reply Reply Quote 0
                      • A Offline
                        ameerproxy @Rich O Brien
                        last edited by 5 Aug 2024, 08:02

                        @Rich-O-Brien

                        Hi Rich, i tried the the method ie: to delete SCF licence and restart and activate , that timethe licence was activated ,

                        but the issue is that i am facing now is the other fredo plugins licence was deactivate , then again i need to close and do the process

                        at a time only one plugin can activate and ready to use

                        Thanks

                        A 1 Reply Last reply 5 Aug 2024, 08:17 Reply Quote 0
                        • A Offline
                          ameerproxy @ameerproxy
                          last edited by 5 Aug 2024, 08:17

                          @ameerproxy

                          For MY Information, Is the plugins need internet connection even after activated the license also , Please advise

                          Thanks in advance

                          R 1 Reply Last reply 5 Aug 2024, 14:10 Reply Quote 0
                          • R Online
                            Rich O Brien Moderator @ameerproxy
                            last edited by 5 Aug 2024, 14:10

                            @ameerproxy said in SCFLicense: Extension Licensing on Sketchucation:

                            @ameerproxy

                            For MY Information, Is the plugins need internet connection even after activated the license also , Please advise

                            Thanks in advance

                            Licenses need an internet connection to activate. After that there is only periodic checks.

                            In most cases the ruby console will output errors which would be useful to share to help us help you.

                            Please run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command and paste the text into your reply.

                            Download the free D'oh Book for SketchUp 📖

                            1 Reply Last reply Reply Quote 0
                            • M Offline
                              MateusArq2024 Newcomers
                              last edited by 6 Aug 2024, 11:43

                              Captura de tela 2024-08-06 084156.png
                              I already bought the license but I can't validate it, due to the erroro

                              R 1 Reply Last reply 6 Aug 2024, 13:34 Reply Quote 1
                              • R Online
                                Rich O Brien Moderator @MateusArq2024
                                last edited by 6 Aug 2024, 13:34

                                @MateusArq2024 Please whitelist *.sketchucation.com or switch to a less strict network.

                                Download the free D'oh Book for SketchUp 📖

                                M 1 Reply Last reply 6 Aug 2024, 17:02 Reply Quote 0
                                • M Offline
                                  MateusArq2024 Newcomers @Rich O Brien
                                  last edited by 6 Aug 2024, 17:02

                                  @Rich-O-Brien thank you!

                                  1 Reply Last reply Reply Quote 1
                                  • Q Offline
                                    QZHOU Newcomers
                                    last edited by 11 Aug 2024, 04:49

                                    Hello,
                                    86c1680aa3c626a0b2613a6d3a538b1.png
                                    what is the problem of my license, I have try many times. 5b600b653cc132d6872b4551a581adb.png 081e6864baccbdc5aefb6373b4b495f.png

                                    T 1 Reply Last reply 11 Aug 2024, 11:35 Reply Quote 0
                                    • T Offline
                                      TIG Moderator @QZHOU
                                      last edited by 11 Aug 2024, 11:35

                                      @QZHOU

                                      You need to install the latest versions of the extension, LibFredo6 and the SketchUcation toolset [for the licensing].

                                      That error message says the signature-file cannot be read.
                                      You may have changed your computer's name, which invalidates it.
                                      It suggests you open the signature-file's folder and delete it.
                                      After a restart a new signature file is made to suit the current setup.
                                      The validate your license[s]...

                                      Note that errors like this can also occur if your computer's name contains non-ASCII characters - going against the advise of Windows.
                                      I suspect that you are Chinese - so have you got any special-characters in your computer-name ?
                                      This can break licensing setups like this...
                                      Try renaming your computer following these rules...

                                      A-Za-z0-9 - are OK

                                      The following are not OK...

                                      period (.)
                                      backslash (\)
                                      forward slash (/)
                                      colon (:)
                                      asterisk (*)
                                      question mark (?)
                                      quotation mark (")
                                      less than sign (<)
                                      greater than sign (>)
                                      vertical bar (|)

                                      And ay other special characters or non-ASCII foreign alphabet letters will also cause issues,

                                      TIG

                                      1 Reply Last reply Reply Quote 1
                                      • noorhalimmahatN Offline
                                        noorhalimmahat
                                        last edited by 14 Aug 2024, 02:09

                                        Hi Fredo. is this licences work for sketchup Pro2018?

                                        T 1 Reply Last reply 4 Sept 2024, 10:46 Reply Quote 0
                                        • A Offline
                                          alexkhaterfredrik
                                          last edited by 20 Aug 2024, 18:56

                                          why do i keep getting ERROR_A0C Computer mismatch?!

                                          R 1 Reply Last reply 20 Aug 2024, 19:09 Reply Quote 1
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