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SCFLicense: Extension Licensing on Sketchucation

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  • S Offline
    studiodod
    last edited by 1 Feb 2023, 01:25

    Please, how can I fix this problem?
    I have SCF License RoundCorner and connect the internet and all plug-in update but the windows show "Sorry - An error occured in the communication with Sketchucation"
    many thanks. 😄


    1674041313572.jpg

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    • D Offline
      Dave R
      last edited by 1 Feb 2023, 01:29

      @studiodod said:

      Please, how can I fix this problem?

      What version of SketchUp? Your profile lists a non-existent version.

      Etaoin Shrdlu

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      • S Offline
        studiodod
        last edited by 1 Feb 2023, 03:37

        @dave r said:

        @studiodod said:

        Please, how can I fix this problem?

        What version of SketchUp? Your profile lists a non-existent version.

        😄 my version is 2022 (22.0.354) 64 bit

        Thanks 😄

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        • F Offline
          fredo6
          last edited by 1 Feb 2023, 08:55

          @rbchimneyrock said:

          I did attempt to load Fredo6 13.7b both directly in Sketchup installing pointing to the RBZ file and also using the direct installer in Sketchucation Extension store.

          I can see the Libfredo6 settings page in Sketchup under the Window menu. There is reference to About LibFredo6 v13.7. It even shows up in the Extenions>Sketucation>Plugin Manager and Extensions Manager submenus.

          I have stored the licenses in a folder and when I go to SCF Global Status the page it is blank and no way to point it to the license folder. I have confirmed Sketchucation shows all of the licenses.

          The only thing I can think of is that I finnally got the standalone TopoShaper plugin to load and it works great. Since TopoShaper is part of the LibFredo6 Bundle could that be preventing it from loading the whole toolset?

          Sorry for the newbie question but this is the first plugin I have had trouble with. Have at least 6 or 7 that loaded fine through SketchUp Extension Manager. Love Fredos tools but the activation process is a bit confusing.
          Rich

          First you need to install the 8 individual plugins.

          Then you need to activate the license for each of them, using the purchased license files you received by email after you bought the Bundle license.
          The best is to have a look at the PDF instructions in the first post of this thread .

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          • F Offline
            fredo6
            last edited by 1 Feb 2023, 08:57

            @studiodod said:

            Please, how can I fix this problem?
            I have SCF License RoundCorner and connect the internet and all plug-in update but the windows show "Sorry - An error occured in the communication with Sketchucation"
            many thanks. 😄

            I think this is simply a problem of Interent communication to the Sektchucation server. It might come from your configuration (proxy, ...). In any case, try to whitelist the Sketchucation domain Sketchucation.com .

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            • S Offline
              studiodod
              last edited by 1 Feb 2023, 14:43

              @fredo6 said:

              @studiodod said:

              Please, how can I fix this problem?
              I have SCF License RoundCorner and connect the internet and all plug-in update but the windows show "Sorry - An error occured in the communication with Sketchucation"
              many thanks. 😄

              I think this is simply a problem of Interent communication to the Sektchucation server. It might come from your configuration (proxy, ...). In any case, try to whitelist the Sketchucation domain Sketchucation.com .

              OK, I will try to do that. Thanks 😄

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              • K Offline
                kang young sang
                last edited by 3 Feb 2023, 00:25

                Hello
                I purchased a license, but the following error occurred:
                I would appreciate it if you could tell me the solution.


                error messge.jpg

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                • F Offline
                  fredo6
                  last edited by 3 Feb 2023, 14:15

                  @kang young sang said:

                  Hello
                  I purchased a license, but the following error occurred:
                  I would appreciate it if you could tell me the solution.

                  You must have changed something in your computer.
                  Just follow the instruction, clicking on OK and erase the Signature file.

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                  • J Offline
                    janosik1
                    last edited by janosik1 2 Apr 2023, 16:44 4 Feb 2023, 07:51

                    edit : all licenses working now
                    big thanks to TIG !

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                    • J Offline
                      janosik1
                      last edited by 4 Feb 2023, 08:20

                      hi
                      i bought extension bundle and installed all extensions on my SKP 2019
                      now i cannot see any of them in global status , why ?

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                      • J Offline
                        jaroslavz
                        last edited by 4 Feb 2023, 13:04

                        Hi Fredo6,

                        Can you please release my seats?
                        THX.

                        @jaroslavz said:

                        Dear, Fredo6.

                        Can you please release my seats from my purchased license? Thank you. I can not release them because missing check box on this site https://sketchucation.com/webshop/my-licences.php .

                        Round corner;
                        > Seat ID; 32411; HW ID; UH1651220680.0W; Date of activation; 29/04/2022
                        > Seat ID; 48087; HW ID; KK1653811604.0K; Date of activation; 29/07/2022
                        > 
                        > Fredo Scale;
                        > Seat ID; 34002; HW ID; UF1651996781.0B; Date of activation; 08/05/2022
                        > Seat ID; 37819; HW ID; KK1653811604.0K; Date of activation; 29/05/2022
                        
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                        • F Offline
                          fredo6
                          last edited by 4 Feb 2023, 17:01

                          @jaroslavz said:

                          Can you please release my seats?

                          This is done.

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                          • M Offline
                            matsuo_lano
                            last edited by 4 Feb 2023, 22:05

                            I payed for the 8 plugin bundle, but I received an email from PayPal telling me that the order couldn't be completed and that I will receive a refund. I'd like to continue using the plugins! What could have gone wrong?

                            You try to rearrange me 'till I'm sane

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                            • J Offline
                              janosik1
                              last edited by 5 Feb 2023, 08:42

                              2 matsuo : you can pay via debet card directly if pay pal method failed , i did it this way but my bank support unique card number for one internet purchase so my real card number was never used directly .

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                              • M Offline
                                matsuo_lano
                                last edited by 5 Feb 2023, 11:57

                                @janosik1 said:

                                2 matsuo : you can pay via debet card directly if pay pal method failed , i did it this way but my bank support unique card number for one internet purchase so my real card number was never used directly .

                                I used the iDeal method, when the money is refunded I'll try directly with PayPal.

                                You try to rearrange me 'till I'm sane

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                                • R Offline
                                  Rich O Brien Moderator
                                  last edited by 5 Feb 2023, 15:08

                                  @matsuo_lano said:

                                  who can I message to find out what went wrong in the first place?

                                  The transaction failed between PayPal and your bank. So I would start with your bank.

                                  An easier option would be to create a PayPal account and lodge some funds into it so you can purchase online without the extra hurdle of your bank.

                                  Download the free D'oh Book for SketchUp 📖

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                                  • M Offline
                                    matsuo_lano
                                    last edited by 5 Feb 2023, 15:47

                                    @rich o brien said:

                                    @matsuo_lano said:

                                    who can I message to find out what went wrong in the first place?

                                    The transaction failed between PayPal and your bank. So I would start with your bank.

                                    An easier option would be to create a PayPal account and lodge some funds into it so you can purchase online without the extra hurdle of your bank.

                                    Went the PayPal way, everything worked out. Got all the files within a few minutes.

                                    You try to rearrange me 'till I'm sane

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                                    • H Offline
                                      hayssa_nunes
                                      last edited by 5 Feb 2023, 19:19

                                      Baixei o RoundCorner Plugin e comprei a licença, porém não estou conseguindo ativar!!!!!

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                                      • D Offline
                                        Dave R
                                        last edited by 5 Feb 2023, 20:26

                                        @hayssa_nunes said:

                                        I downloaded the RoundCorner Plugin and bought the license, but I can't activate it!!

                                        Translated by Google.

                                        Did you also install the current version of LibFredo6 and the Sketchucation Tool? Are you sure the license is for RoundCorner and not FredoCorner?

                                        Etaoin Shrdlu

                                        %

                                        (THERE'S NO PLACE LIKE)

                                        G28 X0.0 Y0.0 Z0.0

                                        M30

                                        %

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                                        • T Online
                                          TIG Moderator
                                          last edited by 5 Feb 2023, 20:34

                                          I downloaded the RoundCorner Plugin and bought the license, but I can't activate it!!!!!

                                          Check that you have the license for the correct extension - there's RoundCorner and FredoCorner - similar, but needing separate licenses.
                                          What error messages do you get ?
                                          You should have a license file saved somewhere on your computer.
                                          After you install the extension - and in the case of Fredo's extensions you also need the helper LibFredo6 installing.
                                          You also need the latest SketchUcation toolset installing, which sets up licnesing...
                                          When all are installed restart SketchUp to sync everything.
                                          Now you need to activate the license...
                                          Tools menu > Fredo-Collection > EXTENSION-NAME > License submenu...
                                          In the dialog choose Activate and then find the license file...

                                          Verifique se você tem a licença para a extensão correta - há RoundCorner e FredoCorner - semelhantes, mas precisam de licenças separadas.
                                          Que mensagens de erro você recebe?
                                          Você deve ter um arquivo de licença salvo em algum lugar do seu computador.
                                          Depois de instalar a extensão - e no caso das extensões do Fredo, você também precisa do ajudante LibFredo6 instalando.
                                          Você também precisa instalar as ferramentas SketchUcation mais recentes, que configuram o licenciamento...
                                          Quando todos estiverem instalados, reinicie o SketchUp para sincronizar tudo.
                                          Agora você precisa ativar a licença...
                                          Menu Ferramentas > Fredo-Collection > EXTENSION-NAME > Submenu License...
                                          Na caixa de diálogo, escolha Ativar e localize o arquivo de licença...

                                          TIG

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