SCFLicense: Extension Licensing on Sketchucation

dalebailey · 20 Jan 2023, 17:15

Two issues:
First I keep trying to release a couple of licenses but they wont show released on the SketchUcation server. It shows released in my SketchUP but not on the server. I have all but 2 down to the 1 I want. The 2 I want wont let me release them on the server either, it doesn't provide a checkbox to release them, only the one license/seat I DO want to keep. Can you please reset the license to the OJ1... Hardware ID only please?

Secondly, these are meant to work offline aren't they? We keep "activating" the license in the bundle and they work while we are online, and it might work for a day or two. Then out of nowhere we go to use the tools again and it suddenly says the license isn't activated and the free trial is expired. We shouldn't be getting this we already activated all the licenses.... So we have to wait a month to get on the net again to ping our Sketchup and then renew our Fredo plugins again, and the same happens again. Are we doing something wrong or is there a bug, or do we have to be online at all times to use these plugins? Thank you!

yunusemreee · 20 Jan 2023, 20:36

I'm trying to buy 8 plugins for $40, but after I enter my card information, the payment doesn't progress, what should I do? can you help me?

Dave R · 20 Jan 2023, 21:22

@yunusemreee said:

but after I enter my card information, the payment doesn't progress, what should I do?

Where are you located? If you are in Turkey, see this: https://sketchucation.com/forums/viewtopic.php?f=323&t=75165

brickelderwood · 24 Jan 2023, 09:46

can i use 1 license for 2 computer ?, thank you

Rich O Brien · 24 Jan 2023, 10:35

@brickelderwood said:

can i use 1 license for 2 computer ?, thank you

Yes, up to 3 devices can be activated on a single license

GM2013 · 24 Jan 2023, 22:32

Pain in the arse. I purchased this thing why do I have to keep dicking around with licensing issues every time i go to use it?

TIG · 25 Jan 2023, 00:34

It's really not rocket science.
Have you read the licensing guide ?
You seem to be making something from nothing !

Try this...

Download your license file and store it somewhere safe on your computer.
Open Sketchup and find the extension you have now got a license for [usually under its own submenu under Tools].
In that extension's submenu there's a 'license' sub-item.
Use that which will open a dialog.
Validate its license by clicking the appropriate button...
Then find the saved license file and validate it.
From there on your extension should be licensed...
You can do this for up to three licenses on used different computers...

A few steps to do it properly [once]...

art8970 · 25 Jan 2023, 04:09

The 2022 FREDO CORNER permanent license was purchased and used.

At the time, I was using the 2018 version of Sketch Up.
The computer is formatted and used as a sketchup 2019 version.
However, when I re-registered the license, the following error occurred.

Error in the License Release--Response from Sketchucation: ERROR_804

The remaining quantity is marked as one for me.

This ruby is very necessary to me.
What should I do?

TIG · 25 Jan 2023, 12:27

If you have installed the latest version of the extension & LibFredo, AND the SketchUcation toolset [which deals with the licensing] and restarted SketchUp... then you might be able to release/manage you licenses on the SketchUcation.com website - use the menu item Extensions/SketchUcation/SCFLicense: Global Status... and click the button in the dialog My Licenses at SketchUcation which should open your own page at SketchUcation.com [you might need to log in...

GM2013 · 25 Jan 2023, 14:30

@tig said:

It's really not rocket science.
Have you read the licensing guide ?
You seem to be making something from nothing !

Try this...

Download your license file and store it somewhere safe on your computer.
Open Sketchup and find the extension you have now got a license for [usually under its own submenu under Tools].
In that extension's submenu there's a 'license' sub-item.
Use that which will open a dialog.
Validate its license by clicking the appropriate button...
Then find the saved license file and validate it.
From there on your extension should be licensed...
You can do this for up to three licenses on used different computers...

A few steps to do it properly [once]...

Did so "properly once" and have used it repeatedly in the past. And yet this error message popped up once again when I went to use the tool. Hopefully it remains stable this time and I don't have to waste time messing around with licensing.

fredo6 · 25 Jan 2023, 14:35

@gm2013 said:

Did so "properly once" and have used it repeatedly in the past. And yet this error message popped up once again when I went to use the tool. Hopefully it remains stable this time and I don't have to waste time messing around with licensing.

What is the problem exactly. And what is the message popping up?

Dave R · 25 Jan 2023, 15:07

@gm2013 said:

I don't have to waste time messing around with licensing.

What version of SketchUp? What operating system? Please complete your forum profile.

eunic3 · 28 Jan 2023, 03:11

No me deja utilizar la prueba gratis, que ya acabó el 31 de octubre 2022 y lo acabo de instalar, ¿a fuerzas tengo que comprar una licencia?

jaroslavz · 28 Jan 2023, 12:39

Dear Fredo6 member.

Can you release me those seats from my licences? I cant this because not checkbox with it.

Fredo corner:
Seat ID: 32411; HW ID: UH1651220680.0W; Date of activation: 29/04/2022
Seat ID: 48087; HW ID: KK1653811604.0K; Date of activation: 29/07/2022

Fredo scale:
Seat ID: 34002; HW ID: UF1651996781.0B; Date of activation: 08/05/2022
Seat ID: 37819; HW ID: KK1653811604.0K; Date of activation: 29/05/2022

Thank you.

jaroslavz · 28 Jan 2023, 16:04

Dear, Fredo6.

Can you please release my seats from my purchased license? Thank you. I can not release them because missing check box on this site https://sketchucation.com/webshop/my-licences.php .

Round corner;
Seat ID; 32411; HW ID; UH1651220680.0W; Date of activation; 29/04/2022
Seat ID; 48087; HW ID; KK1653811604.0K; Date of activation; 29/07/2022

Fredo Scale;
Seat ID; 34002; HW ID; UF1651996781.0B; Date of activation; 08/05/2022
Seat ID; 37819; HW ID; KK1653811604.0K; Date of activation; 29/05/2022

RBChimneyRock · 30 Jan 2023, 00:12

I have used Fredo6 when it was free and it was great. Back to SketchUp again with latest version Pro 2022.
Bought the Fredo6 Bundle to get Toposhaper but I can't get it to load into Sketchup even though it shows in Extension Manager.
Went through the instructions meticulously but the licenses are not activating. Even bought TopoShaper standalone and it isn't loading,
Flawless Purchase process (as usual) but really frustrating activation process.
How can I get the bundle to load?
RB

Rich O Brien · 30 Jan 2023, 10:44

@rbchimneyrock said:

but I can't get it to load into Sketchup even though it shows in Extension Manager.

Did you also install Libfredo ?

SketchUp Plugins | PluginStore | SketchUcation

SketchUp Plugin and Extension Store by SketchUcation provides free downloads of hundreds of SketchUp extensions and plugins

(sketchucation.com)

If there are error messages please share them.

RBChimneyRock · 1 Feb 2023, 00:16

I did attempt to load Fredo6 13.7b both directly in Sketchup installing pointing to the RBZ file and also using the direct installer in Sketchucation Extension store.

I can see the Libfredo6 settings page in Sketchup under the Window menu. There is reference to About LibFredo6 v13.7. It even shows up in the Extenions>Sketucation>Plugin Manager and Extensions Manager submenus.

I have stored the licenses in a folder and when I go to SCF Global Status the page it is blank and no way to point it to the license folder. I have confirmed Sketchucation shows all of the licenses.

The only thing I can think of is that I finnally got the standalone TopoShaper plugin to load and it works great. Since TopoShaper is part of the LibFredo6 Bundle could that be preventing it from loading the whole toolset?

Sorry for the newbie question but this is the first plugin I have had trouble with. Have at least 6 or 7 that loaded fine through SketchUp Extension Manager. Love Fredos tools but the activation process is a bit confusing.
Rich

studiodod · 1 Feb 2023, 01:25

Please, how can I fix this problem?
I have SCF License RoundCorner and connect the internet and all plug-in update but the windows show "Sorry - An error occured in the communication with Sketchucation"
many thanks.

Dave R · 1 Feb 2023, 01:29

@studiodod said:

Please, how can I fix this problem?

What version of SketchUp? Your profile lists a non-existent version.