SCFLicense: Extension Licensing on Sketchucation

Gábor · 13 Apr 2022, 09:07

@maschinengott said:

I too have the

"msg_validation_error

Request to Sketchucation = ERRORA04" problem.

I cant validate my copy of FredoCorner (and I cant download/install from the SketchUcation Store plugin).The problems seem to be conncected.

So far I have tried:
-SketchUp 21 &22
-fresh new installs of SketchUp as admin (right click, install as admin etc)
-deleting the files in the License file loacation (as other people have been instructed to do when asking for help with this problem)
-reinstalling plugins
-deleting caches (Internet explorer etc), disabling proxy on my pc

SketchUcation plugin is the 4.2.5 and Fredo is the current one as well

The problem only exists on this machine (work pc) and all is fine on my home pc. I have no idea what to do at this point and neither what to google to fix this in my own.

So far I have found out that its very likely a problem with Sketchucation store plugin not being able to reach the servers, but not even completely deactivating my firewall has helped so far, neither have countless reinstalls and it has cost me days of work now trying to fix this. I would greatly appreciate any help.

Hi,

ERROR_A04 indicates some problem with your signature file. Please try to erase your signature file at C:\Users\username\AppData\Local\SCF Licenses\SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt (on windows) and try to re-activate your license.

If after this you are still getting the same error message, please send your signature file by PM to me for further analysis.

maschinengott · 13 Apr 2022, 09:21

@gábor said:

@maschinengott said:

@maschinengott said:

I too have the

"msg_validation_error

Request to Sketchucation = ERRORA04" problem.

I cant validate my copy of FredoCorner (and I cant download/install from the SketchUcation Store plugin).The problems seem to be conncected.

So far I have tried:
-SketchUp 21 &22
-fresh new installs of SketchUp as admin (right click, install as admin etc)
-deleting the files in the License file loacation (as other people have been instructed to do when asking for help with this problem)
-reinstalling plugins
-deleting caches (Internet explorer etc), disabling proxy on my pc

SketchUcation plugin is the 4.2.5 and Fredo is the current one as well

The problem only exists on this machine (work pc) and all is fine on my home pc. I have no idea what to do at this point and neither what to google to fix this in my own.

So far I have found out that its very likely a problem with Sketchucation store plugin not being able to reach the servers, but not even completely deactivating my firewall has helped so far, neither have countless reinstalls and it has cost me days of work now trying to fix this. I would greatly appreciate any help.

Hi,

ERROR_A04 indicates some problem with your signature file. Please try to erase your signature file at C:\Users\username\AppData\Local\SCF Licenses\SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt (on windows) and try to re-activate your license.

If after this you are still getting the same error message, please send your signature file by PM to me for further analysis.

Will send it to you later after work. I have tried the deletion trick several times before, also in tandem with different combinations of system restart, new SketchUp install before, after, firewall/no firewall and basically everything else that I could find in this thread! Thanks for the help in advance!!!!

Gábor · 13 Apr 2022, 09:25

@maschinengott said:

Will send it to you later after work. I have tried the deletion trick several times before, also in tandem with different combinations of system restart, new SketchUp install before, after, firewall/no firewall and basically everything else that I could find in this thread! Thanks for the help in advance!!!!

Thank you. Waiting for the signature file.

brksnr · 13 Apr 2022, 12:09

Hey Fredo,
I'm wondering if there is a way to release the license even if we cannot reach our device anymore, it would be a major problem unless it is possible.

Gábor · 13 Apr 2022, 12:36

@brksnr said:

Hey Fredo,
I'm wondering if there is a way to release the license even if we cannot reach our device anymore, it would be a major problem unless it is possible.

Hi,

We are working on a solution to enable online release but it will take probably a few more weeks until we introduce this to the public. Until then you can PM Fredo6 with the details of your license (Plugin name, license ID, etc) and the reason why you are asking for this or write to our support at support [at] sketchucation.com . After evaluating your request they might or might not release a seat for your license.

brksnr · 13 Apr 2022, 12:39

@gábor said:

Hi,

We are working on a solution to enable online release but it will take probably a few more weeks until we introduce this to the public. Until that you can PM Fredo6 with the details of your license (Plugin name, license ID, etc) and the reason why you are asking for this or write to our support at support [at] sketchucation.com . After evaluating your request they might or might not release a seat for your license.

Thanks for the reply, right now I don't have any needs for those kind of problems, I was just asking this to prevent any future problems.

maschinengott · 14 Apr 2022, 10:23

FIXED, maybe this solution helps someone else:
My computers name contained non ASCII letters that prevented SketchUcation from proper communication with the servers (thats at least how I understood it).
In my case these letters were Umlaute (Ä,Ü,Ö).
If you cant download from the store plugin anymore + your license gives out an A04 error then check if you have recently changed your machines name (especially for the Germans that thougt it would be a good idea to name their PCs "Bürorechner").

@maschinengott said:

@maschinengott said:

I too have the

"msg_validation_error

Request to Sketchucation = ERRORA04" problem.

I cant validate my copy of FredoCorner (and I cant download/install from the SketchUcation Store plugin).The problems seem to be conncected.

So far I have tried:
-SketchUp 21 &22
-fresh new installs of SketchUp as admin (right click, install as admin etc)
-deleting the files in the License file loacation (as other people have been instructed to do when asking for help with this problem)
-reinstalling plugins
-deleting caches (Internet explorer etc), disabling proxy on my pc

SketchUcation plugin is the 4.2.5 and Fredo is the current one as well

The problem only exists on this machine (work pc) and all is fine on my home pc. I have no idea what to do at this point and neither what to google to fix this in my own.

So far I have found out that its very likely a problem with Sketchucation store plugin not being able to reach the servers, but not even completely deactivating my firewall has helped so far, neither have countless reinstalls and it has cost me days of work now trying to fix this. I would greatly appreciate any help.

DougJoseph · 16 Apr 2022, 05:37

Hello. While trying to validate paid-for license for FredoCorner on SketchUp Make 2017, I get the following error popup dialogue box:

msg_validation_error
Request to Sketchucation = ERROR_F09

UPDATE:

I had done quite a bit of searching, but not enough. I just read (above) where the plugin author answered a similar question with...

@unknownuser said:

FredoCorner and RoundCorner are different plugins, functionally and for licensing:

RoundCorner is part of the bundle pack

FredoCorner is licensed separately (it has been so for more than a year)

I sent you by email the license file for RoundCorner just in case.

I was not aware of the difference, and I apparently installed FredoCorner instead of RoundCorner. I have no idea what the difference is between the two, and the license I bought says it is for RoundCorner. Working on this some more...

UPDATE 2:

Got RoundCorner license validated.

TIG · 16 Apr 2022, 13:09

The error F09 shows a mismatch between the license and the extension...
I guess you've now resolved it having realized that there are two extensions with somewhat similar names and they need licensing separately... The FredoCorner is the newer one, [licensed separately], and RoundCorner is the older [in the bundle]... they each have slightly different functions - both are powerful...

Am I right in my assumption that this is now resolved to your satisfaction ? ...

Snuk · 18 Apr 2022, 15:48

Hello from Turkey.
There is only PayPal as license payment fee, but PayPal is not available in Turkey. How else can I make the purchase?

Rich O Brien · 18 Apr 2022, 18:00

@snuk said:

Hello from Turkey.
There is only PayPal as license payment fee, but PayPal is not available in Turkey. How else can I make the purchase?

There's no other way at the moment. But we are working on adding more payment processors in the future.

Architure · 20 Apr 2022, 14:10

Hi There,
My license just switched off, it happens time to time
Bu since then there's no way to validate the license back again
When I click on the "validate" button, and try to find the scflicense from the download page, I see no compatible file to appear
Any help would be appreciated

Dave R · 20 Apr 2022, 14:15

@architure said:

Hi There,
My license just switched off, it happens time to time

What version of SketchUp? Your profile says "Pre-2013". Is that correct?

Do you have the latest version of the SCF Extension Store installed?

Gábor · 21 Apr 2022, 08:25

@architure said:

Hi There,
.... try to find the scflicense from the download page, ....

Which download page are you referring to? You should have received your license by email and it should have been saved to your harddrive.

diegovargas_r · 21 Apr 2022, 23:49

I want to buy the package with the 8 plugins, in it this writing is available for 3 places. Can I buy and share the license with a friend? Are there plans for student leave?

craigcclick · 21 Apr 2022, 23:55

Fredo Corner says my trial expired a week ago. I now wish to purchase Although when I go to'My Licenses', it says it's perpetual. OK. I don't see where on https://sketchucation.com/plugin/2120-fredocorner there is a purchase button. What am I missing?

fredo6 · 22 Apr 2022, 06:34

@craigcclick,

Unless I am wrong, you purchased a license of FredoCorner in July 21, which you never activated.

It should be visible in your MyLicenses page on Sketchucation , where you can download the license file and then activate it on your computer via the License dialog (menu entry Tools > Fredo6 Collection > FredoCorner > License....).

khantu · 22 Apr 2022, 15:51

Hello. After reinstalling Windows OS, I cannot license the FredoCorner plugin, writes that all license places are occupied. Please help me solve this problem. Thanks.

tomkuc74 · 25 Apr 2022, 12:26

I have the same problem with FredoScale Perpetual License. After reinstaling W10 all seats are taken.

tomkuc74 · 25 Apr 2022, 13:18

Release all of them please. /I coudn't answer in PM/