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    Sketchup 2018 - Retaining Workspace Problems

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    • TIGT Offline
      TIG Moderator
      last edited by

      The complex privileges granted by using "Run as administrator" are higher than those which you get when you "Run" the installer when you are a normal 'user' with admin-powers, or are actually the administrator [not recommended].

      Dan Rathbun did do a detailed explanation a few months ago [which I can't find].
      He might chip in with a technical explanation...
      Suffice it to say that when installing ANY app from its installer's exe file in the newer versions of Windows, then the only safe way is to use "Run as administrator"...

      There is some bad advice on certain SketchUp help-pages regarding installation 'as admin'.
      The pages suggesting "Run as administrator" are the right way to do it.

      The weird issues that an incorrect installation can throw up are unpredictable...
      So it's just best to just avoid them in the first place...

      TIG

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      • ntxdaveN Offline
        ntxdave
        last edited by

        Thanks for the feedback TIG. I will follow that "rule" from now on with all software. ๐Ÿ‘

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        • R Offline
          rogalxxx
          last edited by

          same issue here. anyone reported this to Trimble?

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          • sketch3d.deS Offline
            sketch3d.de
            last edited by

            @rogalxxx said:

            anyone reported this to Trimble?

            already reported, bug # SU-0388.

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            • V Offline
              valerostudio
              last edited by

              I am having huge problems w 2018. Crashes, lag, performance, Vray crashes and this toolbar thing. I have reported multiple times, sent bug reports, and spoke with them directly. Better wait for a M1 release if you haven't committed to it yet.

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              • Dave RD Offline
                Dave R
                last edited by

                @valerostudio said:

                I am having huge problems w 2018.

                Did you install SketchUp correctly using Run as administrator from the installer's context menu? Or did you just double click on it to get it to run?

                My experience with SU2018 is that it has been very stable. No crashes at all on any of the four different computers I use it on.

                Etaoin Shrdlu

                %

                (THERE'S NO PLACE LIKE)

                G28 X0.0 Y0.0 Z0.0

                M30

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                • B Offline
                  boothy
                  last edited by

                  Update:08\12\17

                  Chaos have emailed me to say that there is a problem with Vray closing correctly in SU18 which is affecting the toolbar position and they are currently looking towards a fix.

                  Best wishes

                  Boothy

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                  • Dave RD Offline
                    Dave R
                    last edited by

                    Thank you for posting that update.

                    Etaoin Shrdlu

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                    (THERE'S NO PLACE LIKE)

                    G28 X0.0 Y0.0 Z0.0

                    M30

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                    • J Offline
                      jonboyuk
                      last edited by

                      I too have the same issue. Vray toolbars won't stick, but nor will Laubwerk or Skatter! Maybe all these guys need reports (thanks to those who already reported it to Chaosgroup). Does anyone else have it with Laubwerk/Skatter?

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                      • P Offline
                        PeterChaushev
                        last edited by

                        Hello everyone,

                        If you're still having problems with the V-Ray toolbars getting their positions reset every time SketchUp is started, please send a short email at support@chaosgroup.com requesting a custom build which we hope fixes the "V-Ray toolbar issue". This is a temporary solution until v3.60.02 is released.

                        As @boothy mentioned, we initially suspected this was caused by V-Ray not closing properly. It turns out, however, this was not the only way to reproduce the problem.

                        Kind regards,
                        Peter Chaushev
                        V-Ray for SketchUp, QA
                        http://www.chaosgroup.com

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                        • P Offline
                          pipinek
                          last edited by

                          WHAT A SHAME!!!
                          I have spent almost two hours on setting my toolbars trays on two displays.

                          What a piece of crap! The very basic customisation is completely bollocksed!
                          I have repaired the installation as admin, added exception of my antivirus program. In vain.
                          All sucks.

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                          • Dave RD Offline
                            Dave R
                            last edited by

                            What a shame indeed! there's no reason it should take two hours to do that even on two machines. That's not normal for SketchUp. What is with your computers that it took so long?

                            Etaoin Shrdlu

                            %

                            (THERE'S NO PLACE LIKE)

                            G28 X0.0 Y0.0 Z0.0

                            M30

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                            • F Offline
                              fymoro
                              last edited by

                              Hi to all, I do had the same problem.
                              I tried almost everything and fail.
                              Then i solve the problem, in my case i have window 10, and i download a small software to take ownership full access of the 2 folders: program file - sketchup folder and %appdata% sketchup folder too.
                              Then i open Sketchup as administrator, positioned all my toolbars, save as default template and closed.
                              And Voila finally all is ok.
                              here is the video i followed with the link to download.
                              https://www.youtube.com/watch?v=TQPjQ5n459s

                              Hope it will work for you!

                              http://www.thearender.com/cms/index.php/news/featured-artists/137-frederic-yves-moro.html

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                              • P Offline
                                pibuz
                                last edited by

                                This did not work to me. Tried everything, I can't get two toolbars to stick where the hell I put them....... ๐Ÿ˜  ๐Ÿ˜  ๐Ÿ˜  ๐Ÿ˜  ๐Ÿ˜  ๐Ÿ˜ 

                                WEB (ita) - https://filipposcarso.wixsite.com/ordinentropico

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