Solid Tools crashing on mac

Edson · 23 Mar 2011, 23:54

Hi Edson et al,

I've tried as well with your exact steps and its working for me as well.

What kind of Mac are you using Edson?
Do you know the video card?
Do you have Hardware Acceleration enabled?

I can't figure what could be conflicting, maybe a Ruby script. Do you have anything non-standard installed? If you remove all 3rd party Ruby scripts does it still happen?

OS X 10.6.6
SU 8.0.4810
Processor: 2.53 GHz Intel Core i5
Memory: 4 Gb
Video Card: NVIDIA GeForce GT 330M

Jody

macbook pro 2.8 GHz Intel Core 2 Duo
memory: 4Gb
OS X 10.6.7
video cards: NVIDIA GeForce 9400M + NVIDIA GeForce 9600M GT
hardware acceleration ON

the only I have not tried is to use the solid tools with no extra plugins. I'll do it next. I suspect of some conflict with some ruby script. I wiil try to find that out as soon as I can.

Edson · 23 Mar 2011, 23:58

@jbacus said:

Hi again,

Tricia is running through a couple tests, and it does seem likely on our end that there may be a conflicting plugin installed. Can you share with us the list of plugins that you have installed when you see crashing or other instability with Solid Tools?

thanks-
john
.

john,
I have 325 items on my plugins folder. do you want me to post a sequence of screen shots of it? just say the word and I will do it.

bmike · 23 Mar 2011, 23:59

@edson said:

@jbacus said:

Hi again,

Tricia is running through a couple tests, and it does seem likely on our end that there may be a conflicting plugin installed. Can you share with us the list of plugins that you have installed when you see crashing or other instability with Solid Tools?

thanks-
john
.

john,
I have 325 items on my plugins folder. do you want me to post a sequence of screen shots of it? just say the word and I will do it.

Are you using TIGs HolePunch? I found that to be the problem.

Edson · 24 Mar 2011, 00:43

@bmike said:

Are you using TIGs HolePunch? I found that to be the problem.

yes, I have it in my plugins folder. I will report here as soon as I have tested the solid tools without it in my plugins folder.

but if HolePunch is causing the conflict, I am sure TIG will find the reason for that. I am more than thankful to him for all the time I have saved using his numerous scripts.

bmike · 24 Mar 2011, 00:49

@edson said:

I am more than thankful to him for all the time I have saved using his numerous scripts.

+1,000, for sure. lots of helpful things from TIG have passed through my SketchUp models.

jbacus · 24 Mar 2011, 01:26

@edson said:

I have 325 items on my plugins folder.

...that's kind of a lot of plugins, Edson...

john
.

TIG · 24 Mar 2011, 09:25

I assume you don't have the 'Outliner' window open whilst you are doing these operations - that is a known and notorious cause of crashes...

The HolePunch tool does use observers to ensure that the cutting component and its 'hole' are 'linked' they select, move together etc.

I assume the objects you are trying to 'boolean' are simple non-cutting instances that haven't any 'hole-punching' connections... The HolePunchSelectionObserver only kicks in if certain prerequisites are met like component behavior and paired attributes... There is also a tools Observer that spots if you are 'copying' punched-objects... but again I don't see how that might kick in in this case...

Clearly Hole Punching works 'safely' on my PC and also for many other users, I am [currently] at a loss as to why it might be causing this in your specific case[s]... I get Edson's example to boolean perfectly in all varieties with HolePunching enabled ???

The code is 'open' so if Google spot what might be up I'd be more than grateful...

Edson · 24 Mar 2011, 10:45

@tig said:

I assume you don't have the 'Outliner' window open whilst you are doing these operations - that is a known and notorious cause of crashes...

The HolePunch tool does use observers to ensure that the cutting component and its 'hole' are 'linked' they select, move together etc.

I assume the objects you are trying to 'boolean' are simple non-cutting instances that haven't any 'hole-punching' connections... The HolePunchSelectionObserver only kicks in if certain prerequisites are met like component behavior and paired attributes... There is also a tools Observer that spots if you are 'copying' punched-objects... but again I don't see how that might kick in in this case...

Clearly Hole Punching works 'safely' on my PC and also for many other users, I am [currently] at a loss as to why it might be causing this in your specific case[s]... I get Edson's example to boolean perfectly in all varieties with HolePunching enabled ???

The code is 'open' so if Google spot what might be up I'd be more than grateful...

TIG,

yes, you are right. my outliner window was closed.

I removed the HolePunchTool from my plugins folder and tried the solid tools with all the files with which I had problems before. no problems at all. I am not sure this is conclusive evidence but it looks like there is some kind of conflict between HolePunchTool and Solid Tools on mac.

TIG · 24 Mar 2011, 10:51

Are there any MAC users with 'HolePunch' loaded who are getting good results with Solid Tools too ?
Perhaps Google can cast some light on what might be happening...

TriciaS · 24 Mar 2011, 13:02

Hi all,

We'll take a look and see if we can figure out what the conflict is.

Tricia

Gaieus · 24 Mar 2011, 13:05

Hi Tricia, long time no see! I hope you are fine!

bmike · 24 Mar 2011, 13:14

@tig said:

I assume you don't have the 'Outliner' window open whilst you are doing these operations - that is a known and notorious cause of crashes...

The HolePunch tool does use observers to ensure that the cutting component and its 'hole' are 'linked' they select, move together etc.

I assume the objects you are trying to 'boolean' are simple non-cutting instances that haven't any 'hole-punching' connections... The HolePunchSelectionObserver only kicks in if certain prerequisites are met like component behavior and paired attributes... There is also a tools Observer that spots if you are 'copying' punched-objects... but again I don't see how that might kick in in this case...

Clearly Hole Punching works 'safely' on my PC and also for many other users, I am [currently] at a loss as to why it might be causing this in your specific case[s]... I get Edson's example to boolean perfectly in all varieties with HolePunching enabled ???

The code is 'open' so if Google spot what might be up I'd be more than grateful...

Outliner closed (only open when I really need it!)
The model and examples I posted did not have any objects that had made use of the HolePunch tool - I can create a new model, a few solids, and if HolePunch is in the folder, it will crash.

As I said - to have the solids tools work with HolePunch in my Plugins folder, I need to use groups, and not components to perform the solid operation. This may be a clue, but I'm not a programmer...

My guess - HolePunch and SolidTools conflict with how they handle creating copies of components while performing their operations.

I'm not sure which version of HolePunch I'm running - but I will go back to the thread and find your latest update and see if this causes any problems.

bmike · 24 Mar 2011, 13:20

OK, running your latest update of the #HolePunch.rb things seem to be working fine.

I've attached the previous version I had which appeared to cause the issues.

#HolePunchTool.txt

TIG · 24 Mar 2011, 13:58

Thanks bmike.
Bmike was on v1.6
Edson - do you have the latest copy of HolePunch ? It should be v2.0 http://forums.sketchucation.com/viewtopic.php?p=271170#p271170

...
1.7 20110121 Observers are now first removed then added to avoid duplication and rare clashes with other scripts.
1.8 20110208 Finding Cutting Component's 'loop' edges to match with punched hole algorithm improved to avoid glitches if multiple edges in the Z=0 plane.
1.9 20110209 Context-menu code recast to avoid exacerbating gray-out issue.
2.0 20110309 Punched hole algorithm improved for nested groups/components.

These 4 updates since then might have already fixed the 'clash' issue

bmike · 24 Mar 2011, 14:17

@tig said:

Thanks bmike.
Bmike was on v1.6
Edson - do you have the latest copy of HolePunch ? It should be v2.0 http://forums.sketchucation.com/viewtopic.php?p=271170#p271170

...
1.7 20110121 Observers are now first removed then added to avoid duplication and rare clashes with other scripts.
1.8 20110208 Finding Cutting Component's 'loop' edges to match with punched hole algorithm improved to avoid glitches if multiple edges in the Z=0 plane.
1.9 20110209 Context-menu code recast to avoid exacerbating gray-out issue.
2.0 20110309 Punched hole algorithm improved for nested groups/components.

These 4 updates since then might have already fixed the 'clash' issue

Tough for me to keep up with all the updates and plugins!!!

Glad we solved my problem. Hopefully this works for Edson!!!

TriciaS · 24 Mar 2011, 17:57

Hi Csaba - hope you are fine as well

Sounds like this issue may be solved. TIG/Edson - just let me know if you want us to look into anything.

Edson · 24 Mar 2011, 18:56

good news. the version I had installed was 1.6. I updated it and ran all the tests. it worked perfectly! no crashes.

thanks to all of you for cracking this one.

TIG · 24 Mar 2011, 23:24

Hooray!

So it looks like I had fixed the problem even BEFORE you realized you had it... had you only kept HolePunch up to date

At least I can sleep tonight......

Edson · 25 Mar 2011, 14:52

@tig said:

Hooray!

So it looks like I had fixed the problem even BEFORE you realized you had it... had you only kept HolePunch up to date

At least I can sleep tonight......

yes, I wish I could keep up to date with so many good plugins.

you should not lose sleep over that. your credit with us is enormous.

Gaieus · 26 Mar 2011, 06:27

We could create a global announcement for "Critical plugin updates" and from time-to-time, post news there when it turns out that a plugin conflicts with something and users should update.

Solid Tools crashing on mac

"...exaggerate the essential and leave the obvious unclear." --Vincent Van Gogh