Thanks for your advice,
HP support made me reinstall the printer, I installed the latest drivers, I updated the printer firmware, it didn't change anything. They say it's from sketchup, there's nothing they can do.
The problem is the same on MAKE 2017 and on 2021 PRO. I don't know what to do anymore, we have a new printer that is useless!

Make sure you install this version of SketchUcation Tools...

https://sketchucation.com/pluginstore?pln=SketchUcationTools

If that fails...

Could you please try to erase the
C:\Users\USERNAME\AppData\Local\SCF Licenses\SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt file from your computer and try to activate again?

@stumpbucket said:

so when do us Mac users get all our sticky pallets organized and anchored? 😄

Who knows. It's been asked for and is surely on the list of feature requests.

Since this is a licensed addon for SketchUp I would recommend going to Skatter Support and getting help via their support system.

Use original one

Thanks Tig for your additional explanation - well, we are a decentralised company and I am always connected to the servers in this company with my computer. I load my files from these servers and save them there as well. When I am in the office, I have the server right around the corner. At the moment, however, I have been in home office for a few months. (as already mentioned, before SkUp 2021, this phenomenon never occurred for me)

Check the current style. It appears you have the ground color set to black.

Have you changed your shadow settings to extreme values?

Thanks, I replaced the component completely and the issue is no longer apparent. Seems the component was in some way compromised.

There have been a few reports of this over the weekend. It seems to be location-specific and is probably a server issue. It'll probably get some attention today when the staff get in to work.

BTW, your profile says you are using SU2019. Perhaps you could update it.

Can you attach the model so we can look at it.

Thank you very much for the prompt response.
Best regards

Fredo reported this a while ago.
With recent versions if you have a reference set up for an entity etc and it gets recreated - e.g. during an explode - the reference changes and so there's an error as some code finds an invalid reference.
Most developers have now trapped for this in their code - e.g. setting a reference to an entity does not persist after an operation like explode, so you need to grep the result of the explode to re-collect the object[s] to re-find that entity - using persistent-id or a custom attribute assigned to the entity...
In older versions an explode etc did not destroy the reference to an entity, so your code could reference it inside a group and find it again after the explode... the persistent-id changes broke this and a workaround is needed, as explained.
I suspect that the old DC code has not been fully updated to avoid the 'delete entity' reference messages...
It's a straightforward fix to trap for it - but SketchUp seems unwilling to devote much time to DCs - they have new fish to fry...

This happened to me too since 2019.

I think it is a sneaky bug that just got in and no one hardly noticed, but yes, Isometric views export to DWG or other line software aren't up to scale.

I use it often to to Iso views in my 2D cad drawings, and they aren't to scale since the 2019 version, they used to be before.

At first I thought it was some plugin issue (because I use a lot of them and I sometime encounter compatibility problems, but I did a few clean re-install since and it was there nonetheless.

I just kinda live with it now

UPDATE this a chronic problem with the right mouse button click to save changes to componenent or group edit.I have done 2 installs, but when I uninstalled I guess it didnt do a complete uninstall because with the new install, the extensions prefernces and such that I had loaded came back rather than a fresh out of the box do-over. which if or the most part okay cuz I dont like re-loading all of that stuff. Funny. . .This was working fine yesterday, and I am not sure if I have a conflict with an extension. I hadn't loaded that many. Just enough to get me up and running in 2020.

I unstialled most of them other than the "commercial" ones, etc.

I dunno. If anybody out there has some ideas, I'd be grateful.

D

I drive drunk all the time but have never crashed, therefore proving that drunk driving is not only ok it is in fact safer than driving sober.
People that do crash while driving drunk must have done something to their cars to make them faulty.

@jga said:

@n3to said:

...have the inserted files into components or group as was before?

I have to admit I never noticed there was a change in behavior.
Can you not just insert the drawing, then drag it into the group/component using the Outliner?

Yes, is it possible also. But in the precedent version it was automatic. If I'm working inside a group, the DWG as inserted inside this group. 2 steps less...

N3TO

IDK maybe file size is a trigger..

The ExtensionStoresup3 uses the older style WebDialogs for its dialogs - for backwards compatibility.
These dialogs need Internet Explorer to make them.
If [as you appear to say] you have 'uninstalled' Edge you've probably broken IE at the same time ?
Although you might not use IE for your day-to-day browsing it is vital for SketchUp's correct functioning...

Once you have IE set up you need to check your Internet Options [Control Panel].
This should be set to use Medium/Low for Local-Security and in Advanced styles/control etc and scripts etc should be allowed to run unhindered.

Because the dialogs are populated using javascript links between SketchUp and the dialog's HTML I suspect that the plugins-folders are not being listed in the dialog because the page's javascript is blocked... hence the 'security warning' ??

Which version of 2020? I just did the same thing you showed and with the default export settings. Attached is the PDF I got using SU20.1.235.

Screenshot - 7_9_2020 , 7_56_40 AM.png

Untitled.pdf

What graphics card are you using?

BTW, your profile says you're still using SU2017. Perhaps you could update it.