Hi Cadmunkey,
The purchase was out of my hands so it was kind of slapped in front of me! I'd had a look over it and a quick play with the demo which got my thumbs up so it went from there. It's a lot of cash to part with compared to octane and twilight but if the boss has the credit card, that always helps 
We just needed something that was going to push out good quality renders quick. Almost all of our work is with custom aluminium components which just looks horrible with a flat render so this fitted the bill after seeing the work which others had done in it.
The plugin for sketchup is particularly friendly, I've had no issues with it at all and it's very quick. It even imports the camera over for you so it can be a 1 click solution for the final render.
This doesn't feel third rate at all, top class product. The only issue we've had is the documentation, or lack of it! It's not a major problem but it doesn't have a great set of tutorials yet.
Puck