@jason_maranto said:
As I've said many times, the community makes SketchUp worthwhile... this has been true for as long as I've been using SketchUp, and has only become more true over time.
Due to that fact, it has often puzzled me as to how SketchUp has interfaced with the community... or not, as the case may be.
Part of the reason I have such disdain for "darling" is I have very carefully watched his interactions with the users. What I've seen is a person who is perhaps nice seeming and polite, but rather dismissive of the user base and very superior in his own mind. This is not a positive thing... it could be a positive thing if he were a great visionary, a man gifted with insight that passed the comprehension of the masses. After all, such a gifted person should follow their own judgement... but "darling" is very clearly not such a person.
I do think such a person was instrumental in the creation of SketchUp, but they are long gone -- and the people left behind simply do not have the genius to carry the work forward. The genius types can dazzle with sporadic displays of creative inspiration. We non-genius types must get by on hard-work -- going above and beyond, delivering more than is asked. This is why I use the word "craftsmanship" when describing what I think the SketchUp team should be focusing on delivering.
I'll also be blunt and say that "darling" (or his staff) have never gone out of their way to support this place -- to the contrary they have gone out of their way to make sure they are much better represented elsewhere (whether that be a forum, or the new plugin warehouse). Never-mind the user base has chosen (and continues to choose) this place, that doesn't matter -- what matters is they are not in control and that's simply not acceptable. This is just one example of the dismissive attitude I am talking about with "darling" -- if you watch closely you will see it clearly.
This is at the heart of what I think is fundamentally wrong with the SketchUp development process. There is a need for clear-eyed understanding at the helm, especially in light of the fact that SketchUp has re-entered the world of commercial software after so long under the Google worldview... which hasn't done them any favors in mentally preparing then for re-entering the harsh commercial landscape.
Best,
Jason.
The only time I had any communication with John he came across as a thoroughly decent bloke who was patiently trying to tell me how and why I was wrong. I still do not accept his arguments 100% but do agree with half at least. A repeated e-mail from John to a tech guy was recieved where it was suggested the tech guy could help with some of the issues I was having, probably related to the method of integration with renditioner. This is where the whole sequence fell over, no further communication from either John or the tech guy. If you are going to suggest a resolution it is pointless to then shut off ALL communication and comes across as disingenuous. The 2013 release along with the low key intro just closes the statement really.