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    • RE: Ability to enter a value for FOV or the eye height in 2013?

      The FOV issue is one that TRimble acknowledged. It doesn't work like before:

      This is a known issue that we're investigating. If you press "Tab" or click in the measurements box to adjust the value you can see this error. To work around the problem, click once to start using your SketchUp tool, move your mouse a bit, then start typing right away without clicking or tabbing into the Measurements box. You can then specify your exact value, then press return.

      posted in SketchUp Discussions
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    • Ability to enter a value for FOV or the eye height in 2013?

      Does anybody know what happened to the ability to key in the desired value for the FOV or the eye height.

      I now get the shift part for the FOV, but what about the eye height?

      Is there a means to enter values anymore????? It was quick and efficient.

      posted in SketchUp Discussions sketchup
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    • RE: Tips for layer by material in components

      What if a component has two materials in it? That's where is seems to get a bit tricky unless the component is placed a layer NOT associated with a material. Advice? Thanks!!! πŸ˜„

      I just want to make sure that nested components are not causing crashes...

      posted in V-Ray
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    • Tips for layer by material in components

      Hello Everyone!

      I want to make sure that I am doing this right.

      I have a window assembly component with metal and army green glass. Each of the layers inside the component is on that layer. I put the component on layer 0.

      Is that how this is done?

      mac Vray 1.6

      Mac Sketchup 2013

      10.8.4 MacBook Pro July 2012 Graphics cad activated

      Best,

      William Huchting

      posted in V-Ray render plugins extensions
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    • RE: Large empty white screen pops up causing me to force quit

      @dkendig said:

      can you reliably reproduce this issue by following certain steps? I can't fix what I can't reproduce, I'm still not getting this error in my tests.

      I'll give it a shot.

      Thanks!!!

      posted in V-Ray
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    • RE: Large empty white screen pops up causing me to force quit

      Screen-Shot-2013-07-03-at-2.19.jpgI get the blank screen now with only 1 file open and it is in the finder too. It disappears when I quit Sketchup.

      posted in V-Ray
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    • RE: Large empty white screen pops up causing me to force quit

      "V-Ray doesn't use web dialogs, and I am unable to reproduce the issue at all on my machine. We don't handle multiple windows of SU being open on OSX at all, because they have an entirely different way of doing things under that environment. It's something we would like to address soon, but so far have found no simple solution for it. We support 1 SU window open on OSX at a time. If you do open a second window, you will corrupt your scene, get crashes, and other horrible things. Thomthom's utility will likely not be helpful at all with the way the OSX version of SU works."

      Would you send an email to all Mac OS users explaining this?

      It would be very helpful!!!!!

      posted in V-Ray
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    • RE: Large empty white screen pops up causing me to force quit

      I get the same thing on my Mac all of the time.

      posted in V-Ray
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    • RE: [Plugin] Material Tools

      Nice work, thomthom!!!!

      Thanks!

      posted in Plugins
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    • RE: Advice on how to clean the materials out of file and start

      Maybe the latter. Devin, what does the bug report say that it was related to the file I sent you?

      The form topic posted by Olishea above was helpful.

      The debugging command "clear texture cache" has seemed to stop the crashes for now! 😍

      posted in V-Ray
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    • Advice on how to clean the materials out of file and start

      Looking for advice on how to clean the materials out of file and start fresh.

      I have file that are two years old that started in Sketchup 7.0 and Vray 1.48. (Mac OS)

      They then went to Sketchup 8.0 and 1.49

      Now I am working with Sketchup 2013 and Vray 1.6

      Crashes seem to caused by the materials palate going bonkers. It add and subtracts materials in the palate as the cursor spins. Then it crashes.

      I need to get to the bottom of this or look to a new solution THIS WEEK.

      posted in V-Ray render plugins extensions
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    • Disappearing geometry when using Vray 1.6 Mac Beta

      Poof!Disappearing geometry when using Vray 1.6 Mac Beta

      2.3 ghz i3 MacBook Pro June 2012

      8 gigs ram

      How can we get this to work?

      posted in V-Ray render plugins extensions
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    • RE: Is this a memory leak in Vray for Mac? Or something else?

      It shows up in Sketchup only after I render or open the materials editor.

      posted in V-Ray
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    • RE: Is this a memory leak in Vray for Mac? Or something else?

      Opened material editor and it happened again. Another unusual item is that the image is more than 3800 pixels wide which is more that the screen pixel width of 2880. I reduced it in Photoshop to post it. I tried to save and Sketchup crashed.


      Screen-Shot-2013-06-20-at-5.31.jpg

      posted in V-Ray
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    • RE: Is this a memory leak in Vray for Mac? Or something else?

      I am running this on a Retina MacBook Pro 2012 and I'll see if discreet graphics are on next time this happens.

      posted in V-Ray
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    • Is this a memory leak in Vray for Mac? Or something else?

      Screen-Shot-2013-06-18-at-11.24.jpgMany times when I used Vray 1.49 I would get a blank rectangle where the Sketchup model should have been. Now this has happened with Vray 1.6.

      What is the issue? A memory leak?

      Will this be fixed soon?

      posted in V-Ray render plugins extensions
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    • Both versions of Vray running under their respective version

      Happy to report I have both versions of Vray on their respective versions of Sketchup and it works ok except with a couple of my files that may have other issues.

      Sketchup 8 Vray 1.4

      Sketchup 2013 Vray 1.6

      Mac OS 10.8.4


      Vray 1.6


      Vary 1.4

      posted in V-Ray render plugins extensions
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    • RE: MAC Vray 1.6 crashes when Sketchup 8 opens

      I got it to install but it couldn't find the plug-ins folder for Sketchup 2013 so I had to make an alias and put it on my desktop and go that route as the library will not show up through the dialogue box without resorting to the command line.

      posted in V-Ray
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    • RE: Problem with VRay crashing SU on Mac OS

      @dkendig said:

      Have either of you tried our 1.6 beta, or tried SketchUp 2013 (Make or Pro) that was released today? I can't recall if it was one of our bugs, or a SketchUp bug with their observer system, but I believe this may be resolved now. If you still have the issue with our beta, you can supply us with an example scene and a bug report (send an email to vfswip@chaosgroup.com), we could test it ourselves, or you could install those updates and try it yourself. Just as a heads up, we are rather busy at the moment with our beta, so I wouldn't expect a speedy result from us testing. However it is tested, if the end result is that a bug exists in our product, please let us know so we can have this resolved in our next public release!

      Dave,

      I sent you at vfswip@chaosgroup.com a 19 megabyte Sketchup file and the email address rejected it:

      Delivery to the following recipient failed permanently:

       vfswip@chaosgroup.com
      

      Technical details of permanent failure:
      Google tried to deliver your message, but it was rejected by the server for the recipient domain chaosgroup.com by mail.chaosgroup.com. [195.34.120.71].

      The error that the other server returned was:
      552 5.3.4 Error: message file too big

      Do you have another point of contact?

      posted in V-Ray
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    • RE: Problem with VRay crashing SU on Mac OS

      David,

      It is not clear to me that as an academic license holder of Mac OS Vray 1.49 that I can use the 1.6 version without limitation. I do not want to uninstall anything until that is in writing somewhere. I am very wary because the last time I tried to do this the representative from the American distributor took a month to get back to me to fix the license issue which was on his end and I missed a crucial deadline.

      Sincerely,

      William Huchting

      posted in V-Ray
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