@1colombo said:
... Please release seats for RoundCorner (ID32880), JointPushPull (ID32881) and FredoScale (ID32883) ... I send screenshot...
Thanks
Why do you need us to release seats on these plugins? You should be able to release these seats from Your SCFLicence plugin in your SketchUp.
@architure said:
Hi There,
.... try to find the scflicense from the download page, ....
Which download page are you referring to? You should have received your license by email and it should have been saved to your harddrive.
@brksnr said:
Hey Fredo,
I'm wondering if there is a way to release the license even if we cannot reach our device anymore, it would be a major problem unless it is possible.
Hi,
We are working on a solution to enable online release but it will take probably a few more weeks until we introduce this to the public. Until then you can PM Fredo6 with the details of your license (Plugin name, license ID, etc) and the reason why you are asking for this or write to our support at support [at] sketchucation.com . After evaluating your request they might or might not release a seat for your license.
@maschinengott said:
Will send it to you later after work. I have tried the deletion trick several times before, also in tandem with different combinations of system restart, new SketchUp install before, after, firewall/no firewall and basically everything else that I could find in this thread! Thanks for the help in advance!!!!
Thank you. Waiting for the signature file.
@maschinengott said:
@maschinengott said:
I too have the
"msg_validation_error
Request to Sketchucation = ERRORA04" problem.
I cant validate my copy of FredoCorner (and I cant download/install from the SketchUcation Store plugin).The problems seem to be conncected.
So far I have tried:
-SketchUp 21 &22
-fresh new installs of SketchUp as admin (right click, install as admin etc)
-deleting the files in the License file loacation (as other people have been instructed to do when asking for help with this problem)
-reinstalling plugins
-deleting caches (Internet explorer etc), disabling proxy on my pcSketchUcation plugin is the 4.2.5 and Fredo is the current one as well
The problem only exists on this machine (work pc) and all is fine on my home pc. I have no idea what to do at this point and neither what to google to fix this in my own.
So far I have found out that its very likely a problem with Sketchucation store plugin not being able to reach the servers, but not even completely deactivating my firewall has helped so far, neither have countless reinstalls and it has cost me days of work now trying to fix this. I would greatly appreciate any help.
Hi,
ERROR_A04 indicates some problem with your signature file. Please try to erase your signature file at C:\Users\username\AppData\Local\SCF Licenses\SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt (on windows) and try to re-activate your license.
If after this you are still getting the same error message, please send your signature file by PM to me for further analysis.
@mumbus said:
Just went to use roundcorner yesterday and found now you have to pay for it after all of these years. So now I have paid for it and I can only use it once each time I open sketchup. If I try a second time it tells me that my "trial period expired". If I click on manage license, it shows all of my license information but I still cant use the plugin. Super annoying.
Please try to reactivate the effected licenses and restart SketchUp and try to use the plugins again.
@francisa said:
Just bought bundle of plugins right now (including roundcorner) I have the same issue about "expired" thing.
Please try to reactivate the effected licenses and restart SketchUp and try to use the plugins again.
@ely862me said:
I released the license I reactivated and restarted Sketchup. Seems to be working!
Thank you very much for the good news. I hope it will stay so....
@serje89 said:
I have the same problem like ely862me
Could you please reactivate the not working licenses, restart SketchUp and try to use the affected plugins again and tell us the result?
@pep75 said:
Same problem here suddenly..Updated everythingbut still can't get it to work...Everything seems to be fine but everytime I want to use the plugin I got the license message.
Could you please reactivate the not working licenses, restart SketchUp and try to use the affected plugins again?
@ely862me said:
I already did that, it didn't work!
Hey! I don't know what you did but now they seem to work! Yay!
Good to hear that it is working now. Could everybody with the same problem retry it now?
@ely862me said:
Round corner and FredoCorner work!
JPP works
Curviloft works
TOS works.Curvizard and FredoScale I activated today also VisuHole and TopoShaper, and they are not working.
Ah, I saw two seats there, I thought might be because there is RoundCorner and FredoCorner.
Could you please release the license one of the not working ones and re-activate, restart SketchUp and try again?
@ely862me said:
Nasty stuff when we are depending on servers.
I was working hourly and I had to stop the job because I couldn't use it and finish it.
Hope it gets fixed soon!
Thanks to those working under radar!
When you go to your Extensions / SketchUcation / SCFLicence : Global Status what do you see? Are the plugins licensed?
@wantao said:
[attachment=0:3p16vflg]<!-- ia0 -->20220405100951.png<!-- ia0 -->[/attachment:3p16vflg]
Why request to Sketchucation = ERROR_A04？
Hi Wantao,
Could you please erase your signature file at C:\Users\username\AppData\Local\SCF Licenses\SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt and retry the activation? If you still get the same error message, please PM me your signature file for further investigation.
@bbdesign said:
'Forbidden
You don't have permission to access /pluginrepo/rbz/SketchUcationTools.rbz on this server.'
Hi,
Today we have had a small problem with our plugin repository connection. I hope we successfully restored the connection, please try it now.
@mmmmbennett said:
Hello Aris, I was searching for a way to delete my bundles, as well, and I came across this post. Could you delete some old bundles for me, as well?
Hi,
Well, I'm not Aris but if you tell me which bundles of yours needs to be deleted, i can do it for you.
@steve spicer said:
... and I no longer get the error message.....
Thank you Steve for letting us know the problem has been solved.
@steve spicer said:
Any suggestions?
May I ask is it a MAC or Win version we are talking about?
Do you have the latest (4.1.1) version of SketchUcation tools installed? To be sure please download and install the latest version from here: https://sketchucation.com/pluginstore?pln=SketchUcationTools Restart SketchUp and retry.
Does the problem still existing?
Update: Also could you please check if the file C/Users/spilz/AppData/Roaming/SketchUp/SketchUp2021/Sketchup/Plugins/SketchUcation/SCFLicence/Win64_27/SUEX_SCFLibrary.so exists on your hard-drive?
