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    SCFLicense: Extension Licensing on Sketchucation

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    • TIGT Offline
      TIG Moderator
      last edited by

      There was a recent report of similar issues, traced to a server-side issue.
      This was fixed and affected licensees were issue new details.
      However, these reports suggest that an issue still persists...

      I'm sure the IT team are investigating and working on a fix !

      TIG

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      • ely862meE Offline
        ely862me
        last edited by

        Nasty stuff when we are depending on servers.
        I was working hourly and I had to stop the job because I couldn't use it and finish it.
        Hope it gets fixed soon!
        Thanks to those working under radar!

        Elisei (sketchupper)


        Before no life was done on Earth it was THE LIFE ITSELF...GOD
        Come and See EliseiDesign

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        • G Offline
          Gábor
          last edited by

          @ely862me said:

          Nasty stuff when we are depending on servers.
          I was working hourly and I had to stop the job because I couldn't use it and finish it.
          Hope it gets fixed soon!
          Thanks to those working under radar!

          When you go to your Extensions / SketchUcation / SCFLicence : Global Status what do you see? Are the plugins licensed?

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          • Rich O BrienR Offline
            Rich O Brien Moderator
            last edited by

            I just validated your license on my system...

            https://i.imgur.com/u8JRWuc.png

            ...how do you get it to fail? For me it works

            Download the free D'oh Book for SketchUp 📖

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            • G Offline
              Gábor
              last edited by

              @ely862me said:

              Round corner and FredoCorner work!
              JPP works
              Curviloft works
              TOS works.

              Curvizard and FredoScale I activated today also VisuHole and TopoShaper, and they are not working.

              Ah, I saw two seats there, I thought might be because there is RoundCorner and FredoCorner.

              Could you please release the license one of the not working ones and re-activate, restart SketchUp and try again?

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              • ely862meE Offline
                ely862me
                last edited by

                Round corner and FredoCorner works
                JPP works
                Curviloft works
                TOS works

                Curvizard and FredoScale I activated today. Also VisuHole and TopoShaper, and they are not working.
                Something happened from yesterday to today. What I activated today won't work!

                Ah, I saw two seats there, I thought might be because there is RoundCorner and FredoCorner.


                Licenses.jpg

                Elisei (sketchupper)


                Before no life was done on Earth it was THE LIFE ITSELF...GOD
                Come and See EliseiDesign

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                • ely862meE Offline
                  ely862me
                  last edited by

                  I already did that, it didn't work!

                  Hey! I don't know what you did but now they seem to work! Yay!

                  Elisei (sketchupper)


                  Before no life was done on Earth it was THE LIFE ITSELF...GOD
                  Come and See EliseiDesign

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                  • G Offline
                    Gábor
                    last edited by

                    @ely862me said:

                    I already did that, it didn't work!

                    Hey! I don't know what you did but now they seem to work! Yay!

                    Good to hear that it is working now. Could everybody with the same problem retry it now?

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                    • G Offline
                      Gábor
                      last edited by

                      @pep75 said:

                      Same problem here suddenly..Updated everythingbut still can't get it to work...Everything seems to be fine but everytime I want to use the plugin I got the license message.

                      Could you please reactivate the not working licenses, restart SketchUp and try to use the affected plugins again?

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                      • G Offline
                        Gábor
                        last edited by

                        @serje89 said:

                        I have the same problem like ely862me

                        Could you please reactivate the not working licenses, restart SketchUp and try to use the affected plugins again and tell us the result?

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                        • S Offline
                          Serje89
                          last edited by

                          Work without restart. Thx!!!

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                          • G Offline
                            Gábor
                            last edited by

                            @serje89 said:

                            Work without restart. Thx!!!

                            Thank you for getting back with the good news.

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                            • ely862meE Offline
                              ely862me
                              last edited by

                              I released the license I reactivated and restarted Sketchup. Seems to be working!

                              Elisei (sketchupper)


                              Before no life was done on Earth it was THE LIFE ITSELF...GOD
                              Come and See EliseiDesign

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                              • G Offline
                                Gábor
                                last edited by

                                @ely862me said:

                                I released the license I reactivated and restarted Sketchup. Seems to be working!

                                Thank you very much for the good news. I hope it will stay so....

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                                • Rich O BrienR Offline
                                  Rich O Brien Moderator
                                  last edited by

                                  @ely862me said:

                                  I released the license I reactivated and restarted Sketchup. Seems to be working!

                                  I released the seats I had taken on your licenses for Fredoscale and RoundCorner. Cheers for helping us sort this out

                                  Download the free D'oh Book for SketchUp 📖

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                                  • ely862meE Offline
                                    ely862me
                                    last edited by

                                    Hey, one working one is enough for me 😄 !
                                    My pleasure!
                                    Thank you!

                                    Elisei (sketchupper)


                                    Before no life was done on Earth it was THE LIFE ITSELF...GOD
                                    Come and See EliseiDesign

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                                    • N Offline
                                      numerobis
                                      last edited by

                                      @rich o brien said:

                                      @numerobis said:

                                      So there must be a permanent connection to the internet?

                                      Not really. Tools will work offline if you validated while online.

                                      Yes, sure... but with the need to connect every 5-7 days, not knowing when exactly, it's almost permanent... I already experienced a non working FredoCorner for several times. Why such a short timeframe and not at least one month like SU?

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                                      • Rich O BrienR Offline
                                        Rich O Brien Moderator
                                        last edited by

                                        @numerobis said:

                                        Yes, sure... but with the need to connect every 5-7 days, not knowing when exactly, it's almost permanent... I already experienced a non working FredoCorner for several times. Why such a short timeframe and not at least one month like SU?

                                        That's a query for Fredo. I've zero to do with license check frequency. That's the author's decision.

                                        Download the free D'oh Book for SketchUp 📖

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                                        • fredo6F Offline
                                          fredo6
                                          last edited by

                                          Check is once a month, that is, once a month, you need to be connected to the Internet when you launch a plugin, in order to check the license. This is by plugin, so if you have many, the occurrences of check are multiple and not necessarily synchronized.

                                          All this is done to let users manage their seat assignment from the Sketchucation 'MyLicenses' page (a functionality that we will open soon).

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                                          • N Offline
                                            numerobis
                                            last edited by

                                            @fredo6 said:

                                            Check is once a month, that is, once a month, you need to be connected to the Internet when you launch a plugin, in order to check the license.

                                            I only have FredoCorner at the moment and i know that it stops working every few days - not exactly sure about the number of days, but it's definitely not more than a week.

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