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    SCFLicense: Extension Licensing on Sketchucation

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    • O Offline
      ozanko33
      last edited by

      I am trying to buy from Turkey. Since there is no paypal in Turkey, I use the other option, but I cannot buy with that option. Can you help me?

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      • M Offline
        MİNMİNİKK
        last edited by

        I bought a new license. My program does not evaluate the plug-ins because the old license period has expired and does not open them according to the old license period. I am an architect student, can you help me?

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        • TIGT Offline
          TIG Moderator
          last edited by

          Install the newest version of the SketchUcation toolset [which has the latest licensing set up] and any associated Lib Fredo too...
          Restart SketchUp and then retry to validate the license[s]...

          TIG

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          • S Offline
            Snuk
            last edited by

            I have 1 seat license left on the computer I formatted. Can I remove that seat from the online system?

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            • Dave RD Offline
              Dave R
              last edited by

              @snuk said:

              Can I remove that seat from the online system?

              You can release seats with the current version of the Sketchucatio Extension Store tool. Update the tool, quit, and then restart SketchUp.
              Screenshot - 5_25_2022 , 9_45_28 AM.png

              Etaoin Shrdlu

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              • S Offline
                Snuk
                last edited by

                @dave r said:

                @snuk said:

                Can I remove that seat from the online system?

                You can release seats with the current version of the Sketchucatio Extension Store tool. Update the tool, quit, and then restart SketchUp.
                [attachment=0:1p26tn9s]<!-- ia0 -->Screenshot - 5_25_2022 , 9_45_28 AM.png<!-- ia0 -->[/attachment:1p26tn9s]

                Can i remove the license on the pc i can no longer access ?

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                • G Offline
                  Gábor
                  last edited by

                  @snuk said:

                  Can i remove the license on the pc i can no longer access ?

                  If that seat was activated with SketchUcation Tools v4.2.6 or later, then yes, you can do it at https://sketchucation.com/webshop/my-licences.php . If it was activated with an earlier version of the plugin, the only way is to either PM the author of the plugin with the reason you are asking for a release or write to support[at]sketchucation.com with the reason asking for the release.

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                  • fredo6F Offline
                    fredo6
                    last edited by

                    @Snuk

                    I released the 3 seats for Curviloft and the seat for FredoScale.
                    So you now need to revalidate the licenses on your remaining computers.

                    Fredo

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                    • I Offline
                      inji jeong
                      last edited by

                      Hello. I have a question.
                      I bought the bundle license.
                      and I realized that I bought 3 sets (120$)
                      How can I get a refund??? and want to buy again.
                      +) After I realized the mistake. I did not activate the license.

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                      • G Offline
                        Gábor
                        last edited by

                        Hi Inji Jeong,

                        I suppose you want to keep one of the 3 bundles. Am I right? If yes, I can disable and refund you the licences in 2 bundles and you can use the 3rd one.

                        Or do you want a refund for all 3 bundles?

                        You can send your request to our support[at]sketchucation.com email address.

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                        • M Offline
                          miguelmars
                          last edited by

                          Hi I'm having trouble activating my License for FredoCorner ill buy the fredo6 bundle

                          Error in the License Validation

                          Request to Sketchucation: ERROR_F09

                          License File for another plugin - Please check if you are trying to activate the correct license

                          You may want to check your MyLicenses page on Sketchucation and download the right license file for this plugin

                          Do you want to open your MyLicenses page on Sketchucation?

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                          • Dave RD Offline
                            Dave R
                            last edited by

                            @unknownuser said:

                            Hi I'm having trouble activating my License for FredoCorner ill buy the fredo6 bundle

                            Error in the License Validation

                            Request to Sketchucation: ERROR_F09

                            This error indicates a extension name mismatch. The bundle includes the license for Round Corner, not FredoCorner. They are different tools and require different licenses.

                            Etaoin Shrdlu

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                            • M Offline
                              miguelmars
                              last edited by

                              Hii !! I'm having trouble activating my fredo corner license have a pup that says:

                              Error in the License Validation

                              Request to Sketchucation: ERROR_F09

                              License File for another plugin - Please check if you are trying to activate the correct license

                              You may want to check your MyLicenses page on Sketchucation and download the right license file for this plugin

                              Do you want to open your MyLicenses page on Sketchucation?

                              I buy the fredo6bundle, what can I do to activate it? Thanks in advance


                              licenciaround.jpg

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                              • F Offline
                                fm63110
                                last edited by

                                I bought unlimited Fredo6 licenses. I received the confirmation emails and saved the attached documents on my hard drive. Then I wanted to validate the licenses in sketchup, but that does not work. By selecting the file in return I have a dialog box which tells me to verify that I have activated the correct file.
                                What's going on ?

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                                • Dave RD Offline
                                  Dave R
                                  last edited by

                                  @fm63110 said:

                                  By selecting the file in return I have a dialog box which tells me to verify that I have activated the correct file.
                                  What's going on ?

                                  Which extension are you trying to validate the license for?

                                  The most common reason we are seeing for this message is users trying to apply the license for Round Corner to FredoCorner. They are different tools and require different licenses. The license bundle include a license for RoundCorner. The license for FredoCorner is sold separately.

                                  Etaoin Shrdlu

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                                  • ErikoneE Offline
                                    Erikone
                                    last edited by

                                    Hi, today I purchased the license and successfully activated 2 plugins on the first attempt (RoundCorner and JointPushPull) but I had many problems activating Curviloft. Reading the forum posts I followed the instructions asking to try to delete the "SCFLicenseSignature - DO NOT MODIFY OR DELETE.txt" file from the PC and try again to activate the licenses. After several attempts I succeeded but I realized that all the places were occupied and while releasing on this pc all the licenses in my Sketcheducation profile I still find myself occupied some places for other plugins. From the license management page of my profile I can't do it and so I wanted to ask you: is there a way to "reset" the situation in order to free up places for the use of these plugins on my other PCs? And again: why even though I tried the activation always on the same PC, the HW ID is different? Sorry my english but i had my italian translated to Google. Thank you


                                    Appunti10.jpg

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                                    • F Offline
                                      fm63110
                                      last edited by

                                      to the attention of Fredo6

                                      I sent a message yesterday to tell you that the documents attached to the license purchase confirmation email are not working. In fact, it's RoundCorner's that doesn't work. I have the sketchup 2022 version. Is RoundCorner compatible with this version of sketchup.
                                      If so, please send me a working license.

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                                      • TIGT Offline
                                        TIG Moderator
                                        last edited by

                                        I'm sure Fredo will reply.

                                        But some points that might help in the interim...

                                        Are you confusing Fredo's RoundCorner and his FredoCorner extensions and licenses - they are separate tools and licensed separately too...

                                        Everything works fine in v2022...

                                        Have you installed the latest versions of the SketchUcation Toolset [v4.2.8] which contains the latest SCFlicensing codes ?
                                        Have you also installed the latest Lib Fredo ?

                                        TIG

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                                        • G Offline
                                          genlin1992
                                          last edited by

                                          Downloaded Fredo for jointpushpull 20 minutes for the first time. Initially had a problem loading LibFredo6 extension after getting jointpushpull.
                                          When LibFredo6 finally loaded, it came up with the expired license message - expired 31 mar 2022. But I only loaded it for the first time!!! It seems harsh to pay for the license when I don't even know whether this thing will work for me (not fredo itself but using joint push pull in my situation...

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                                          • TIGT Offline
                                            TIG Moderator
                                            last edited by

                                            This kind of error suggests that you do not have the latest SCFlicensing system installed.
                                            Install the latest SketchUcation toolset from the PluginStore.
                                            This will also include the newest SCFlicensing software.
                                            Restart SketchUp to ensure everything gets synced...

                                            Try again and the error should have been resolved ?

                                            TIG

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