Hello -

When I open the Extensions > ExtensionStore (4.1.0), the graphics are messed up... See attached image. Is there anything I can do about this?

Thanks -

Doug

Hello -

I have a +/- 100MB file that I'm trying to export to 3D DWG. It crashes almost instantly when I try.

I have purged the model (model info / statistics / purge unused).

I also tried exploding all components and groups. Still doesn't work.

Reading through solutions that I found in the Sketchup User Forum offered no solutions.

I can export other, less complicated models with no problems. Here's my setup:

MacBook Pro 15-inch, 2017 / macOS Sierra 10.12.6
Sketchup Pro 2018 (Version 18.0.16976)

Any thoughts?

Thanks -

Doug

Hello -

We have a late 2013 MacBook Pro Retina and are having trouble with our direct HDMI connection to a 55", Samsung 4K TV. Under higher resolution settings, when viewing Sketchup models - rotating, zooming, etc. is painfully slow. Would an external GPU be the answer to our problems? Any other suggestions?

I googled eGPU's and it seems that there are few options for the Mac.

Thanks for any advice you may offer.

Doug

Hello -

We are working with an out-of-office consultant (interior designer) on a large residential project and would like to be able to coordinate our Sketchup work as seamlessly as possible. Within our office, we have worked using the method of updating external components within a model using right-click "save-as" and "reload" and it has worked reasonably well.

We use Dropbox and could work with our consultant in a similar manner, but because the consultant is not extremely adept at using Sketchup, I'm concerned that things could be confusing and get screwed up pretty quickly. The "Master File" (from our office) is about 70MB and quite complex, but well organized in terms of layer naming / management.

I'm wondering if we should just occasionally send the consultant updated versions of our model and let them copy our information into their model and vice versa(?) Is it worth trying to use the Dropbox / external component method, or would I be asking for trouble?

Thanks for any feedback you may have.

Doug

Hi -

I have an 3D sketchup model from a surveyor which is made up of several hundred triangles, all of which are interconnected. However, the faces defined by the triangles have no fill, so the faces are not defined. Is there a tool (ruby script, perhaps) that would allow me to select-all then automatically generate faces where possible?

Thanks -

Doug

Sketchup Pro 2015 - Mac OSX-Mavericks

Hello -

I received an email from Sketchup indicating that SketchUp "Maintenance and Support" is expiring for our two SketchUp Pro 2014 licenses. I have never used phone support, so is there any need to maintain this?

The email states "Please renew now to avoid reinstatement fee", but if I follow the link in the email, it puts two $95 charges in my 'shopping cart'. (Is that not a reinstatement fee?)

My fear is that if we don't pay for the Maintenance and Support, that we might have to pay full price for future Sketchup Pro upgrades. (when 2015 is released, for example)

Does anyone understand the implications of not renewing?

Thanks -

Doug

Hello -

Over the last couple of days, an employee in our office is getting a "failed to save" error message whenever Sketchup tries to do an Autosave.

Mac / Mavericks / Sketchup Pro 2014

The files reside on a shared USB hard drive. We only started experiencing this a couple of days ago, and it is possible that the problem was coincident with upgrading from OSX 10.9.2 to OSX10.9.3 (which was just released). I am not experiencing the problem on my computer, but the USB network drive is plugged directly into my computer.

Any thoughts?

Thanks

Thanks for all of your suggestions. I decided to create layers for the section planes that can be turned on and off. FYI, the model I'm working has many rotated angles and the section planes seem to obscure things because they are not parallel or perpendicular to other section planes.

Doug

Hi -

I am working cutting a bunch of sections through a relatively complex model. The section planes are all through the whole model (not within groups). When the 'section display toggle' is on, I am having trouble seeing the model when I double click to enter groups. It appears that the graphic representation of multiple layers of section planes is obscuring the model. Is there any way to lighten these section planes?

Any other tips?

Basically, my problem is that I need to create additional section cuts within some of the groups so that multiple section planes can be activated simultaneously, but I can't see what I'm doing.

Thanks -

Hello -

I would like to be able to draw multiple objects on a horizontal plane then drop them down to a contoured surface. For example, I'd like to make a fence picket component, repeat it hundreds of times on a horizontal plane, select them all, then use a command or plug-in to drop them down to a contoured terrain.

I tried the "Smartdrop" plugin, and it drops the objects to the terrain, but it also rotates the objects so they are perpendicular to the terrain.

I found a tool on Smustard called DropGC that sounds like it would do the trick, but I'd rather use a tool from Sketchucation so I can update and track it using the Plugin Store / Manager.

Thanks -

Doug