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    ⚠️ Important | Libfredo 15.8b introduces important bugfixes for Fredo's Extensions Update

    shortcuts not retained in 2026 when Sketchup restarts

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    • J Offline
      joshvt
      last edited by

      Forever, I have used ctrl+Q as a shortcut for hide/ show rest of model when editing blocks or components. I recently updated to 2026 and it appears ctrl+q is now the default shortcut for file>exit. I tried to change the shortcut in preferences, but it will not let me assign ctrl+Q as the shortcut for show/hide rest of model when going through the preferences window.

      So I exported my preferences from 2025 and then imported them to 2026. When i imported, It asked if I wanted to reassign the ctrl+Q shortcut, i said yes and got my desired ctrl+Q function back. Problem is when i close out of sketchup and reopen it, it does not remember the ctrl+Q and reverts back to the file>exit. How do I get sketchup to remember the shortcut? (Hoping i don't need to pick a different shortcut since I have used ctrl+Q forever and it's ingrained in my workflow brain!)

      Thanks.

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      • TIGT Offline
        TIG Moderator
        last edited by TIG

        Some OSs protect/reserve certain Ctrl+Key combos, so your system might revert Ctrl+Q to Quit after changes. Try something else like Shift+Q and see what happens...

        Alternatively, if you haven't installed SketchUp properly SketchUp might not be able to remember user's changes to shortcuts in their preferences file.
        This will be obvious if changing a shortcut to something potentially innocuous isn't remembered across sessions.

        To fix a faulty installation is simple.
        Exit SketchUp and find its Installer exe file, usually in your Downloads folder.
        Select its icon and right-click > context-menu > Run as administrator
        When the dialog opens it should offer a 'Repair' option.
        Choose 'Repair' and let it run,
        this will fix the permissions of various files and folders,
        so that your normal user-accounts changes to things like Shortcuts are remembered between sessions.
        Choosing to 'Run' the installer's exe file, or double-clicking it is not the same as 'Run as administrator', even if your user has some admin-powers.
        There's no need to Uninstall and Reinstall to fix things.
        The Repair will not affect any customized changes or extension installations etc...

        TIG

        J 1 Reply Last reply Reply Quote 1
        • J Offline
          joshvt @TIG
          last edited by

          @TIG
          Thanks for the response and suggestions.

          Sketchup will retain Shift+Q when I restart it.

          I ran repair and it did not change anything.

          The fact that I when I type Ctrl+Q in the preferences the "+" is unresponsive so it will not add it to the assigned box is strange. But I can add Shift+Q to the assigned box and sketchup will then retain it when restarted.

          So I guess this is an annoying bug and I need to train myself to use a new shortcut.

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          • Dave RD Offline
            Dave R
            last edited by Dave R

            You cannot assign shortcuts that are hard coded by the operating system. That's intentional, not a bug. And some like Ctrl+Q are hard coded. That one is hard coded to quit the program.

            Etaoin Shrdlu

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            • J Offline
              joshvt
              last edited by

              Thanks for clarifying. It didn't used to be. previous versions did not have a shortcut for Exit. I've been using it for hide rest model since the early days of sketchup. It's frustrating they made it hard coded with this release (I'm not even sure why they need a shortcut to Exit).

              panixiaP 1 Reply Last reply Reply Quote 1
              • Dave RD Offline
                Dave R
                last edited by Dave R

                I guess I don't know about the keyboard shortcut for quitting. Never really thought about it before. It used to be that for shortcuts that are hard coded in the OS you could set them for the current modeling session but when SketchUp was closed the OS would take them back. Users used to try to use those shortcuts and then complain because they wouoldn't stick. Due to that the developers just removed the option to even set those that the OS uses.

                The reason for the addition of Ctrl+Q probably stems from their effort to make SketchUp look and behave more identically between Mac and Windows which has been a thing many users have requested over the years. They change to the QT Framework was the start of that

                Etaoin Shrdlu

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                • panixiaP Offline
                  panixia @joshvt
                  last edited by

                  @joshvt said in shortcuts not retained in 2026 when Sketchup restarts:

                  I'm not even sure why they need a shortcut to Exit

                  Agreed. Moreover it's redundant with Ctrl + F4 which is standard for Windows.

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