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    SCFLicense: Extension Licensing on Sketchucation

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    • TIGT Offline
      TIG Moderator
      last edited by

      The initial error shows it could not decode the signature file.
      Did you install the newest version of the SketchUcation Toolset [v4.2.9], which also includes the current licensing code ?
      Have you installed the latest Lib Fredo ?
      Have you restarted SketchUp after the installations to sync everything ?

      It might be having issues with your computer's name ?
      Does it contain any characters that are not simple ASCII letters and numbers ?
      This goes against Microsoft's guidance and can cause other apps issues...

      Have you tried repairing the Windows installation - it will affect nothing you might have customized...
      Close SketchUp etc.
      Find the SketchUp installer's exe file - usually in your Downloads folder...
      Select the installer's exe file's icon, right-click > context-menu > "Run as administrator"
      When prompted choose "Repair"
      This should reset all permissions properly...

      I'm sure Fredo will also have some ideas and reply too...

      TIG

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      • fredo6F Offline
        fredo6
        last edited by

        @inji jeong said:

        I've tried deleting (SCFLicenseSignature - DO NOT MODIFY OR DELETE) file as I read in some posts, with no results.
        and It makes 'B03' error......

        Most likely, you have a COMPUTER NAME with some diacritic charcaters (i.e. non-ascii), which creates many problems (and not just to my plugins). Could you change the COMPUTER NAME, erase the signature file and try again.

        Fredo

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        • R Offline
          r4tm
          last edited by

          Hey Fredo,

          I've been having computer issues and had to facotry reset a few times, each time reinstalling fredo corner. Im now up to my seat limit and cant release them because ive reset the computer.
          Could you clear all the seats so I can reinstall please.
          Thanks in advance.

          1 Reply Last reply Reply Quote 0
          • S Offline
            SakinaBhuriwala
            last edited by

            I have just downloaded round corner but its say license is required. What is wrong ?

            1 Reply Last reply Reply Quote 0
            • Dave RD Offline
              Dave R
              last edited by

              @sakinabhuriwala said:

              I have just downloaded round corner but its say license is required. What is wrong ?

              RoundCorner requires a license. See: https://sketchucation.com/forums/viewtopic.php?f=323&t=20485

              You'll also need the current version of LibFredo6 and the Sketchucation Extension Store.

              Etaoin Shrdlu

              %

              (THERE'S NO PLACE LIKE)

              G28 X0.0 Y0.0 Z0.0

              M30

              %

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              • C Offline
                clausgs
                last edited by

                HI
                After using this plugin for some time, this morning its stopped working.
                I tried to delete the signature file, but still the same problem.
                And i do not want to change my device name,,, I have other stuff that is depending on this.
                So what to do now ?

                Screenshot 2022-06-08 091817.jpg

                Screenshot 2022-06-08 091751.jpg

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                • G Offline
                  Gábor
                  last edited by

                  Hi Clausgs,

                  Could you please PM me your signature file for further analysis and also your computer's name?

                  1 Reply Last reply Reply Quote 0
                  • E Offline
                    EyeBall
                    last edited by

                    The payment system is not working. Trying for 2 days now... 😍

                    1 Reply Last reply Reply Quote 0
                    • Rich O BrienR Offline
                      Rich O Brien Moderator
                      last edited by

                      @eyeball said:

                      The payment system is not working. Trying for 2 days now... 😍

                      The system is PayPal. Can you give us a bit more info other than 'not working' ?

                      Download the free D'oh Book for SketchUp 📖

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                      • E Offline
                        EyeBall
                        last edited by

                        On my end there is an option to pay with Debit Card, and that's what I did. I paid and nothing happened. A friend of mine tried too and didn't work.
                        Thank you for the reply! I believe it will be fixed soon.

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                        • M Offline
                          matt_bln
                          last edited by

                          Hi, is-it possible to have a receipt for the purchase of the license or a way to find the receipt for the purchase?

                          Thank you

                          1 Reply Last reply Reply Quote 0
                          • Rich O BrienR Offline
                            Rich O Brien Moderator
                            last edited by

                            Hi,

                            If your purchase was in the last few weeks then invoices are available at https://sketchucation.com/webshop/my-licences.php

                            Otherwise send an email to support@sketchucation.com and we can lookup your purchase

                            Download the free D'oh Book for SketchUp 📖

                            1 Reply Last reply Reply Quote 0
                            • Bryan KB Offline
                              Bryan K
                              last edited by

                              @einstein said:

                              The instruction PDF is not very clear at the beginning. It says:
                              "Licensed extensions have a License... menu."
                              but it's not explained where the menu is. I finally figured out that I have to go to Tools > Fredo6 Collection > Fredo Corner (or other plugin) > License, but this could be stated in the doc. That's my little suggestion.

                              Thanks. I could not figure this out either.

                              This works.

                              See my portfolio at https://delphiscousin.blogspot.com/

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                              • M Offline
                                Mrkay
                                last edited by

                                Hi, I purchased the Fredo6Bundle2022 but seems I have problem in validate the licenses. What file should I look for and where do I can get it? Please advise. Thank you

                                1 Reply Last reply Reply Quote 0
                                • fredo6F Offline
                                  fredo6
                                  last edited by

                                  @mrkay said:

                                  Hi, I purchased the Fredo6Bundle2022 but seems I have problem in validate the licenses. What file should I look for and where do I can get it? Please advise. Thank you

                                  Firts, you should make sure you have installed the latest version of Sketchucation ExtensionStore and of LibFredo6.

                                  You should also read the instructions in the first post of this thread.

                                  What kind of 'problems' do you have?

                                  1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    Mrkay
                                    last edited by

                                    Hi, I purchased the Fredo6Bundle2022 but unfortunately Curviloft is expired, Tools On Surface doesn't run at all. Please advice.

                                    1 Reply Last reply Reply Quote 0
                                    • fredo6F Offline
                                      fredo6
                                      last edited by

                                      @mrkay said:

                                      Hi, I purchased the Fredo6Bundle2022 but unfortunately Curviloft is expired, Tools On Surface doesn't run at all. Please advice.

                                      You just need to purchase a license now.
                                      Go to menu Tools > Fredo6 Collection > Curviloft > License.... and click on the button "Obtain License". You can purchase individual license for each plugin, or the bundle for 8 plugins.

                                      You can also use the following link for accessing directly the Purchase page of Curviloft.

                                      SketchUcation | Cart

                                      favicon

                                      (sketchucation.com)

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                                      • Rich O BrienR Offline
                                        Rich O Brien Moderator
                                        last edited by

                                        @mrkay said:

                                        Hi, I purchased the Fredo6Bundle2022 but seems I have problem in validate the licenses. What file should I look for and where do I can get it? Please advise. Thank you

                                        Your payment is in a pending state at PayPal. I would advise you to contact either PayPal or your bank to see why it will not release funds to complete the purchase.

                                        When PayPal places a payment into a pending state it means no one has received the money so we cannot complete the transaction.

                                        Download the free D'oh Book for SketchUp 📖

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                                        • Z Offline
                                          ZephyrusBlue
                                          last edited by

                                          I'm having exactly the same problems, when I try to download my Fredo Corner license files, they're all 0 bytes in size. Any advice?

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                                          • G Offline
                                            Gábor
                                            last edited by

                                            @zephyrusblue said:

                                            ....when I try to download my Fredo Corner license files, they're all 0 bytes in size. Any advice?

                                            I have checked your licences and I can see you have purchased FredoCorner PERPETUAL and FredoCorner RUSH. As I see in both cases you have - probably accidentally - added an invalid character to your email address and this prevented our system to properly generate your licences.

                                            Now I have manually fixed your FredoCorner PERPETUAL licence so you should be able to download it from your My Licences page.

                                            If you want your RUSH licence refunded, please write to our support email address support[at]sketchucation.com and refer to this post. If you prefer to receive your RUSH licence, let me know and I will fix it manually.

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