SCFLicense: Extension Licensing on Sketchucation
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@ntxdave said in SCFLicense: Extension Licensing on Sketchucation:
How do I update the email address associated with my license?
You can't but it is not affecting you using your licenses.
All your licenses are at https://sketchucation.com/webshop/my-licences.php
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@ntxdave said in SCFLicense: Extension Licensing on Sketchucation:
OK, I thought all of my Fredo6 licenses were perpetual but maybe not.
They are perpetual but if you never purchased a license for FredoSketch then that doesn't come into it. If the license isn't showing up in the list that Rich linked to, it's probably safe to say you didn't buy a license.
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Why wont you accept my card payment im so desperate for a license
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@butteryngregory said in SCFLicense: Extension Licensing on Sketchucation:
Why wont you accept my card payment im so desperate for a license
We use PayPal and Stripe for payment processing. We have no control over whether cards are accepted or not. That is solely between your bank and the payment processor you are using.
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Hello, when will my paid license arrive?
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@lucyfire said in SCFLicense: Extension Licensing on Sketchucation:
Hello, when will my paid license arrive?
Pretty quickly if payment was approved.
Send us an email to support@sketchucation.com with details. What you bought, how you paid etc so we can help.
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@Rich-O-Brien said in SCFLicense: Extension Licensing on Sketchucation:
@lucyfire said in SCFLicense: Extension Licensing on Sketchucation:
Hello, when will my paid license arrive?
Pretty quickly if payment was approved.
Send us an email to support@sketchucation.com with details. What you bought, how you paid etc so we can help.
I paid yesterday evening, but there is nothing.
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Did you check https://sketchucation.com/webshop/my-licences.php ?
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@Rich-O-Brien I paid yesterday evening, but there is nothing.
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@Rich-O-Brien I didn't know where to look for it. Thanks for helping.
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I paid for licensing Roundcorner, but I didn't receive any mail.
Can you please help me out? Thanks in advance. -
I paid for licensing Roundcorner, but I didn't receive any mail.
I sent a mail to Clothworks@sketcucation.com but got an error in reply.
Can you please help me out? Thanks in advance. -
It might be stuck in your Spam folder.
Anyway, you can always access your licenses at https://sketchucation.com/webshop/my-licences.php (just sign-in)
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