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    SCFLicense: Extension Licensing on Sketchucation

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    • C Offline
      chiklopes
      last edited by

      okay thanks.
      it works now.
      But also, I guess one mistake was what @TIG said. I was mixing RoundCorner with FredoCorner...
      thanks again both

      1 Reply Last reply Reply Quote 1
      • M Offline
        mohamed888
        last edited by

        I have bought a licence how ever it doesent work i just get this message
        An error occoured in comunication with sketchucation.

        please help

        Rich O BrienR 1 Reply Last reply Reply Quote 0
        • Rich O BrienR Offline
          Rich O Brien Moderator @mohamed888
          last edited by

          @mohamed888 said in SCFLicense: Extension Licensing on Sketchucation:

          I have bought a licence how ever it doesent work i just get this message
          An error occoured in comunication with sketchucation.

          please help

          Link Preview Image
          SCFLicense: Extension Licensing on Sketchucation

          @Lprawita That is your network blocking access to our server. Please whitelist *.sketchucation.com or activate on a less strict network

          favicon

          sketchucation (community.sketchucation.com)

          Download the free D'oh Book for SketchUp 📖

          M 1 Reply Last reply Reply Quote 0
          • M Offline
            mohamed888 @Rich O Brien
            last edited by

            @Rich-O-Brien
            how can i do that

            Rich O BrienR 1 Reply Last reply Reply Quote 0
            • Rich O BrienR Offline
              Rich O Brien Moderator @mohamed888
              last edited by

              @mohamed888 Either in your firewall or your networks policy settings

              Its a client side restriction you are facing that's impossible for us to circumvent. You need to find whether its software, hardware or policy related. Our server is up and activating licenses.

              Download the free D'oh Book for SketchUp 📖

              M 1 Reply Last reply Reply Quote 0
              • M Offline
                mohamed888 @Rich O Brien
                last edited by

                @Rich-O-Brien
                thank you problem solve
                i see the problem repeated a lot in the community here
                i recommend this video https://youtu.be/UKfcCpoYH5I

                1 Reply Last reply Reply Quote 1
                • C Offline
                  celestinf @celestinf
                  last edited by Rich O Brien

                  @celestinf
                  Salut afin de dire ce que j'ai fais. J'ai totalement desinstallé sketchup et supprimé l'ensemble des fichiers dans le roaming.... Après ré-installation, j'ai tout téléchargé depuis votre site sans utiliser ou copier les fichiers que j'avais sauvegardé et cela refonctionne correctement merci du temps passé.
                  Bonne journée

                  Hi in order to say what I did. I totally uninstalled sketchup and deleted all the files in the roaming.... After re-installation, I downloaded everything from your site without using or copying the files I had saved and it works properly again thanks for the time spent. Have a nice day

                  1 Reply Last reply Reply Quote 1
                  • F Offline
                    frajo
                    last edited by Rich O Brien

                    Ich habe am 12.11.24 eine Lizenz für das 50 Dollar inkl FAT ca 60 Dollar Fredo Paket ausgewählt und per PayPal bezahlt. Der Bezahlvorgang lief ohne Probleme. Heute sehe ich, dass PayPal die Zahlung abgelehnt hat. Haben Sie eine Ahnung warum?
                    Andere Zahlungen am gleichen Tag auf deutsche Konten liefen ohne Probleme.
                    Grüße Franz

                    I selected a license for the 50 dollar incl. VAT approx. 60 dollar Fredo package on 12.11.24 and paid via PayPal. The payment process went without any problems. Today I see that PayPal declined the payment. Do you have any idea why? Other payments on the same day to German accounts went without any problems. Greetings Franz

                    Rich O BrienR 1 Reply Last reply Reply Quote 1
                    • Rich O BrienR Offline
                      Rich O Brien Moderator @frajo
                      last edited by Rich O Brien

                      @frajo Sometimes banks will initiate the charge but when it comes to authorising it doesn't complete for any number of reasons.

                      In some instances there some third party that sits between your account and PayPal. For instance we see in Poland there's a third party called P24 that Polish visitiors use for online payments. 9/10 these fail because they are authorised payment processors that we use.

                      So if you have some type third party banking solution that you use to purchase items I would use our Stripe payment processor. It is more bank friendly in some cases than PayPal.

                      2aeb9d11-c4e4-4d3b-a098-cb37c4cbbcdc-image.png

                      Download the free D'oh Book for SketchUp 📖

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        Mike Backman
                        last edited by

                        Thru paint does not show up in "my licenses"

                        4ef5b138-9e94-4740-beae-d97ee3127b93-image.png

                        Rich O BrienR 1 Reply Last reply Reply Quote 0
                        • Rich O BrienR Offline
                          Rich O Brien Moderator @Mike Backman
                          last edited by

                          @Mike-Backman When did you purchase a license? Do you have multiple accounts?

                          Download the free D'oh Book for SketchUp 📖

                          1 Reply Last reply Reply Quote 0
                          • F Offline
                            FERREIRA DOS SANTOS Newcomers
                            last edited by

                            Olá!
                            Já adquiri a compra da licença e estou no aguardo da ativação da mesma.

                            Rich O BrienR 1 Reply Last reply Reply Quote 0
                            • Rich O BrienR Offline
                              Rich O Brien Moderator @FERREIRA DOS SANTOS
                              last edited by

                              @FERREIRA-DOS-SANTOS said in SCFLicense: Extension Licensing on Sketchucation:

                              Olá!
                              Já adquiri a compra da licença e estou no aguardo da ativação da mesma.

                              Hello! I have already purchased the license purchase and am waiting for it to be activated.

                              Licenses are at https://sketchucation.com/webshop/my-licences.php

                              Download the free D'oh Book for SketchUp 📖

                              1 Reply Last reply Reply Quote 0
                              • P Offline
                                Prorab
                                last edited by

                                Hellow. I need help. "computer name mismatch it is advised to erase the Signature file and revalidate".Снимок экрана 2024-11-22 170645.png / Please. Help me

                                Rich O BrienR 1 Reply Last reply Reply Quote 1
                                • Rich O BrienR Offline
                                  Rich O Brien Moderator @Prorab
                                  last edited by

                                  @Prorab I would click Yes/OK to open the folder where the signature file is located.

                                  Close SketchUp

                                  Delete the signature file

                                  Open SketchUp

                                  Activate License

                                  If the error repeats please check your PC name...

                                  e5daad99-8cd1-4e2a-add1-85516ea0fa76-image.png

                                  If your device name has special characters please change the device name to only use alphanumeric characters

                                  Download the free D'oh Book for SketchUp 📖

                                  P 2 Replies Last reply Reply Quote 0
                                  • P Offline
                                    Prorab @Rich O Brien
                                    last edited by

                                    @Rich-O-Brien Delete the signature file i dont know where is, Which path ? Thanks

                                    1 Reply Last reply Reply Quote 0
                                    • P Offline
                                      Prorab @Rich O Brien
                                      last edited by

                                      @Rich-O-Brien 25.png Its my fredo plugins. but missing only Fredo spline

                                      Rich O BrienR 1 Reply Last reply Reply Quote 1
                                      • Rich O BrienR Offline
                                        Rich O Brien Moderator @Prorab
                                        last edited by

                                        @Prorab What's the question?

                                        You can retrieve license files from https://sketchucation.com/webshop/my-licences.php

                                        You can activate FredoSpline using Tools > Fredo Collection > FredoSpline > License...

                                        Download the free D'oh Book for SketchUp 📖

                                        1 Reply Last reply Reply Quote 0
                                        • N Offline
                                          Nicolettepet Newcomers
                                          last edited by

                                          Hi everyone!

                                          I am in the trial version of the FredoCorner. The trial version is available untill december 10th, untill today it was working perfectly fine. But today I started working on my project and I got this message all the time, and can't click on the buttons of my toolbar anymore (without getting this message)
                                          I did all the updates, restarted sketch up, but it it still not working.

                                          Anyone knows what to do? I am thinking of buying the license, because I think the tool works pretty good, but I just don't understand why it is suddenly not working anymore (and I need to wait for my salary 🙂 ). ![alt text](Scherm­afbeelding 2024-11-25 om 23.24.46.png image url)

                                          Thank you!

                                          P 1 Reply Last reply Reply Quote 0
                                          • D Offline
                                            Duangkamol123 Newcomers
                                            last edited by

                                            Please advice how to install the lastest version

                                            1 Reply Last reply Reply Quote 0
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