SCFLicense: Extension Licensing on Sketchucation

[Rich O Brien]

@juliamaxdylan said:

Hi,

I cannot activate my licence for Fredo Corner and Round corner, get an error message A0B.
Can anyone help please?

Hi,

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

[pklenk702]

[size=100:k6vvzzqz]I will start with saying I am an architect, not a computer person, so please forgive my naivete. I am currently struggling with licensing FredoScale. I have downloaded LibFredo6 and FredoScale, both current versions, as well as SketchUcation, the ****current version. I believe I have installed all three via the extension manage, which shows them installed. I have purchased the appropriate license via SketchUcation, received the email, downloaded the .rbz file and the .scflicense files, put in “a safe place”. The Fredo6_Lib and Fredo6_Scale folders and the LibFredo6.rb and FredoScale.rb files are in the Plugins root directory. The Fredo6 collection is showing under Tool and the Fredo6 Preferences under Window. I installed LibFredo first and then FredoScale.

The problem is nothing happens. Under FredoScale under the Tools, I go to License…” nothing happens. I try to use the extension, but nothing happens. No pop-ups about the license, no activation, no validation, just a big nothing.

I can only assume I am doing something wrong. What else do I need to do? I’ve read and re-read license instructions, listened to Fredo6’s instructions. It is like the plugins are not installed.

Thank you in advance.[/size]

[Rich O Brien]

@pklenk702 said:

What else do I need to do? I’ve read and re-read license instructions, listened to Fredo6’s instructions.

If everything is installed correctly you can run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply here.

It will give us a baseline to build upon.

[pklenk702]

Here is the report -

Fredo6 Plugins Information on 2024-02-23 13:18:53 -0800

• Platform: x64-mswin64_140 - Ruby: 2.7.7
• Sketchup: 23.0.419
• LibFredo6: v14.2a
• LibFredo6 Binary NOT loaded
• Sketchucation ExtensionStore: 4.3.1
  Error: #<LoadError: 5: Access is denied. - C:/Users/pklenk/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
  C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require' C:/Program Files/SketchUp/SketchUp 2023/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:83:in require'
  c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:156:in load_binary' c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/sketchucation/scflicense/scflicenseruby.rbe:80:in dynamic_token'
  c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/top_libfredo6.rbe:774:in info' c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6plugin.rbe:368:in block in populate_support_menu'
  c:/users/pklenk/appdata/roaming/sketchup/sketchup 2023/sketchup/plugins/fredo6_!libfredo6/lib6traductor.rbe:1387:in `block in add_command'

[TIG]

I'm sure Fredo / Rich will give a more detailed reply but to me it seems from the report
Error: #<LoadError: 5: Access is denied. - C:/Users/pklenk/AppData/Local/Temp/SCFLicense - SU2023/SUEX_SCFLibrary.so>
That SketchUp [or SketchUcation or you-yourself] is being prevented from loading a file from a folder in
C:/Users/pklenk/AppData/Local/Temp
Navigate to that folder [it is hidden by default but access with the right settings] and select its icon, right-click > Properties > Security > Edit
There will be several Group or user-names listed.
Select each one of them in turn and ensure that the Permissions > Full control is ticked.
When they are all set properly press OK.
See if that has now helped your issue...

[pklenk702]

Could an Ad Blocker, or some other program/adjustment/device that the IT people have installed in their attempt to keep us kids in line be preventing access to the appropriate files? It is always a delay and a chore to get them involved, but if I must I must. BTW "kid" is way, way in the rear view mirror.

Thanks

[Rich O Brien]

@pklenk702 said:

Could an Ad Blocker, or some other program/adjustment/device that the IT people have installed in their attempt to keep us kids in line be preventing access to the appropriate files

In those cases where IPs or URLs are monitored/blocked you usually see a 'Cannot Access Sketchucation' type message when you try to license.

Your ruby output seems to suggest your Libfredo is not installed correctly. You can see LibFredo6 Binary NOT loaded in the output in the console.

I would go into C:\Users\SomeName\AppData\Roaming\SketchUp\SketchUp 2022\SketchUp\Plugins and delete the Fredo6_!LibFredo6 folder and the Fredo6_!LibFredo6.rb file

If SketchUp is open close it and start it again. Now install Libfredo and restart SketchUp.

Now run Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support and see if there's still errors. In an ideal environment you should see something like this

Fredo6 Plugins Information on 2024-02-26 19;20;48 +0000
--------------------------
- Platform; x64-mswin64_140 - Ruby; 2.7.7
- Sketchup; 23.1.340
- LibFredo6; v14.2a
- [b]LibFredo6 Binary loaded[/b]
- Sketchucation ExtensionStore; 4.3.1

Your setup is crying about Libfredo mostly and if that gets sorted we can look into activating.

[arjmbenitez]

I need this

[Jillyace]

Hello I recently had to reset my laptop and had to redownload sketchup. I share the SCFLicense with 2 other friends and all the seats have been taken. When I redownload sketchup before the license usually still works but this time around it doesn't anymore. What can I do?

[Rich O Brien]

@jillyace said:

Hello I recently had to reset my laptop and had to redownload sketchup. I share the SCFLicense with 2 other friends and all the seats have been taken. When I redownload sketchup before the license usually still works but this time around it doesn't anymore. What can I do?

Release the seat at https://sketchucation.com/webshop/my-licences.php

[sra]

Hello, I purchased FREDO6 BUNDLE 2022-8 PACK. I received the license and extension files, but I got an error code ( ERROR_A04 ) in the license registration process.

FYI, I'm using the Sketchup 2022 program, the SketchUcation version is 4.3.1, and the Fredo6 LibFredo6 version is 14.2.
I also converted computer user name to English name, but it won't be solved.

What kind of solution is there? I want a quick solution.
I'll be waiting for your answer.

---

---

[Rich O Brien]

Close SketchUp

Delete the signature file at C:\Users\SomeName\AppData\Local\SCF Licenses

Open SketchUp

Activate license per https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

[sra]

I'm sorry, but it won't be solved by the way you told me. Error codes B03 and A04 keep coming up. I still need help.

---

[Rich O Brien]

@sra said:

I'm sorry, but it won't be solved by the way you told me. Error codes B03 and A04 keep coming up. I still need help.

Please run the Window > Libfredo Settings > Fredo6 Plugins Information for Sketchucation Support menu command in SketchUp and copy/paste the output into your reply.

[Wujcenty]

Hello, @Rich-O-Brien!
Can you release this licences:

Round Corner:
Seat ID: 29019; HW ID: AM1649685560.0Q; Date of activation: 11/04/2022
JointPushPull:
Seat ID: 29018; HW ID: AM1649685560.0Q; Date of activation: 11/04/2022
Curviloft:
Seat ID: 34946; HW ID: AM1649685560.0Q; Date of activation: 12/05/2022
FredoScale:
Seat ID: 35457; HW ID: AM1649685560.0Q; Date of activation: 16/05/2022

I don't have access to this computer anymore.

[sra]

Thanks for your reply.
Here is LibFredo6 plugins information.

• Sketchucation ExtensionStore: 4.3.1
• SCFLicense: v6.1a - 72
• Fredo6 Plugins

  Curviloft v1.9b
  Curvizard v2.4b
  FredoScale v3.5a
  JointPushPull v4.7a
  RoundCorner v3.3a
  ThruPaint v2.3a

• SCFLicense directory present

  Signature File: 2024-03-08 09:20:45 +0900

[Rich O Brien]

@sra said:

• Sketchucation ExtensionStore: 4.3.1
• SCFLicense: v6.1a - 72
• Fredo6 Plugins

  Curviloft v1.9b
  Curvizard v2.4b
  FredoScale v3.5a
  JointPushPull v4.7a
  RoundCorner v3.3a
  ThruPaint v2.3a

• SCFLicense directory present

  Signature File: 2024-03-08 09:20:45 +0900

Please install Libfredo
https://sketchucation.com/pluginstore?pln=LibFredo6

Restart SketchUp after installation and activate per guide
https://downloads.sketchucation.com/licensing/SCFLicense-Instructions_to_Users.pdf

[Rich O Brien]

@Wujcenty send an email to support[at]sketchucation.com and we'll look into it

[Wujcenty]

@Rich-O-Brien Thanks!

[hectoremanuel]

Hello, my license was uninstalled. When I want to install it again, this sign pops up. How can I solve that_?